N R

• Oversee 2 aspects of business - Store Operations and Business Development .
• Maximise sales performance of retail fresh food stores (38 stores)
• Manage the store teams to achieve store and area targets are met
• Ensure all stores within the area comply fully with company operational procedures
• Maintain fruitful relationships with new and existing customers
• Oversee the Digital Marketing channels to ensure brand and product promotion.
• Organising and delegating Key Management teams on site objectives and goals
• Consistently review that stores always adhere to Company systems, processes and procedures to ensure effective operations in all store
• Ensure management and staff performance is reviewed
• Monitor and review store controllable costs by store and identify and agree on actions to maximise area profitability and minimise stores loss

• Hypermarket opening from scratch
• Prepare annual budget and business strategy for the Fresh Food Department.
• Manage the performance of the whole department, sales, margins, stock level, etc.
• Define department goals and objectives and communicate them to the category managers.
• Negotiate and secure the most competitive terms on long term procurement agreements with preferred suppliers to ensure firm fixed prices, delivery schedules as well as ensure terms and conditions are clearly defined and understood by both parties.
• Set up implementation rules of each Fresh Food categories through planograms.
• Prepare promotions for the Fresh Food sections and leaflets according to the themes.
• Review and assess the results achieved during the year and draw the sales plan for the coming year.
• Monitor competitors’ activities.
• Manage day-to-day operations of the department.

• Day to Day running of 5 Supermarkets (Fresh food and FMCG)
• Achieve sales targets as agreed with Managing Director
• Achieve a Gross Profit margin and Net margin as agreed with Director Area Management
• Control overheads as per Annual Budget
• Ensure Management Team have been set targets for Sales, Gross Profit, and Wastage
• Ensure Management Team have trained appropriately and to the highest standard.
• Ensure merchandising and presentation of entire stores is of the highest standard at all times.
• Control Stocktaking procedures
• Ensure Customer Care Service in the entire stores is of the highest standard.
• Manage and control stores productivity, inventory differences, write offs and running costs i.e. Staffing, maintenance etc...

• Ensure exceptional customer service is delivered at all times.
• Manage and motivate the team to meet sales targets and margin and ensure efficiency.
• Manage and ensure proper stock management (stock value, control out of stock, orders, near expired & merchandise deliveries) in coordination with the section managers.
• Analyse the competition pricing and promotional activities to ensure competitive advantage. (daily basis in Market)
• Manage and control attractive displays and correct pricing are implemented at all times.
• Ensure all hygiene, HACCP, safety requirements and standards of preparation, preservation and necessary packaging are adhered.
• Establish attractive display implementation of merchandise inside the sections.
• Negotiate internal promotions with the supplier to enforce the image of discount inside the sections.
• Ensure the Freshness of product display during the day by controlling production date hour & visual aspect of products.
• Ensure proper trainings to the team in order to improve their skills

• The day to day management of all Fresh sections.
• Manage a team of staff, including training and developing them to highest standard, to build a productive and skilled team.
• To ensure the implication of all legislation as it pertains to the store, in particular, Health and Safety Regulations, HACCP, Food Safety etc.
• To achieve all targets as set by senior management and hold regular communication with Senior Management.
• To lead and ensure customer service is of the highest standard at all times. To manage and control all stock levels, procedures and waste levels in all the fresh sections