Manager Planning and Development
Aims Tech
Total des années d'expérience :6 years, 0 Mois
Responsibilities
Product knowlede and soft skills training of new resource
Conducting graduation test and analysis of new induction
On job training of employees
Administration and municipal tasks of the organization
Training batces for following projects:
Energy - UK
Telecom - UK
Telecom - UK
Financial Services - USA
Vehicle Insurance - USA
Energy - USA
Energy - Australia
Telecom - Australia
Du Telecom - UAE
Discount Voucher - UAE
Accomplishments
Trained more than 30 batches
Trained batces for 3 different projects of UK, 3 projects of USA, 2 project of Australia, 2 projects of UAE
Details of Different Campaigns:
Energy - UK
Telecom - UK
Telecom - UK
Financial Services - USA
Vehicle Insurance - USA
Energy - USA
Energy - Australia
Telecom - Australia
Du Telecom - UAE
Discount Voucher - UAE
Skills Used
Multi-Tasking
Professional overall body language
Strong interpersonal communication skills
Presentation of illustrations and new ideas
Managing mindset as per the listener
Worked under pressure and also on off days
Managing lower admin staff
Responsibilities
Managing team agents
Managing Team Lead
Preparation of sales strategies
Analysis of performance of Team Lead and agents
Assigning targets to Team Lead and to agents
Resolving problems
Routine activities of team
Awarding corrective actions to non-performers
Maintaining team decorum
Maintaining teams head count and dependability
Accountable to higher management
Healthy intra and inter team communication
Record keeping of performance for analysis
Accomplishments
Achieved daily, weekly and monthly sales targets
Groomed the skills and personality of team lead
90% retention of team agents
Groomed the personality and skills of agents
Got recognition within department as well as within the organization
Made the team “Team of the Month” for numerous times
Big achievement was to made the team “Team of the Year”
Proved my self a strong candidate to be the next manager of the organization
Skills Used
Realization of responsibility
Quality of pressure absorber
Professional skills and attitude
Professional physical appearance
Professional body language to be an influencer
Interpersonal communication
Convincing power
Appealing mental appraoch
Responsibilities
Managing team agents
Managing Team Lead
Preparation of sales strategies
Analysis of performance of Team Lead and agents
Assigning targets to Team Lead and to agents
Resolving problems
Routine activities of team
Awarding corrective actions to non-performers
Maintaining team decorum
Maintaining teams head count and dependability
Accountable to higher management
Healthy intra and inter team communication
Record keeping of performance for analysis
Accomplishments
Achieved daily, weekly and monthly sales targets
Groomed the skills and personality of team lead
90% retention of team agents
Groomed the personality and skills of agents
Got recognition within department as well as within the organization
Made the team “Team of the Month” for numerous times
Big achievement was to made the team “Team of the Year”
Proved my self a strong candidate to be the next manager of the organization
Skills Used
Realization of responsibility
Quality of pressure absorber
Professional skills and attitude
Professional physical appearance
Professional body language to be an influencer
Interpersonal communication
Convincing power
Appealing mental appraoch
Responsibilities
Managing team agents
accountable to supervisor and higher management
Preparation of sales strategies
assistant to supervisor in routine activites
Assigning targets to agents
Resolving problems
bridge between agents and supervisor
Maintaining team decorum
Maintaining teams head count and dependability
Healthy intra and inter team communication
Record keeping of performance for analysis
Accomplishments
Achieved sales targets
Groomed my skills and personality
Got recognition within department as well as within the organization
Proved my self a strong candidate to be the next supervisor
Skills Used
Realization of responsibility
Adoptive mind
Quality of pressure absorber
Professional skills and attitude
Professional physical appearance
Professional body language to be an influencer
Interpersonal communication
Convincing power
Appealing mental appraoch
Responsibilities
Show 100% attendance
Dialing maximum number with energy
Creating new sales pitches
Achieving sales targets
Ensuring quality parameters
Accomplishments
Achieved sales targets
Proved my self within first 3 months and was promoted as Operations Team Lead
Skills Used
Negotiation skills
Convincing power
Interpersonal communication skills
Determination
Positive mental approach
Responsibilities
Assist purchase manager
Interaction with medical representatives
Follow up with store keepers
Preparation of purchase orders
Follow up with stock auditors
Accomplishments
Performed all assigned tasks efficiently even in pressure
Skills Used
Organized and balanced personality
Learner
Adoptive mind
Responsibilities
Physical checking of purchased stock
Purchase returns if required
Inventory maintenance of complete stock on regular intervals
Accomplishments
flaw less performance
Skills Used
fast learner
composed mental approach
Responsibilities
Show 100% attendance
Dialing maximum number with energy
Creating new sales pitches
Achieving sales targets
Ensuring quality parameters
Accomplishments
Achieved sales targets
Despite of being most junior in terms of tenure and age, remained top performer throughout the time period
Skills Used
Negotiation skills
Convincing power
Interpersonal communication skills
Determination
Positive mental approach
Session was of 3.5 Years so it was equivalent to M. Phil. Scored 4/4 GPA in last semester