Senior Consultant Manager
iValue Consult
Total years of experience :22 years, 11 Months
As a consultant for the Ministry of Municipal and Rural Affairs and Housing \[MOMRAH\] & Human Resources Development Fund \[HRDF\] in Riyadh, Saudi Arabia, I spearhead initiatives within the Performance Management, Reporting, and Follow-Up Department. Leveraging data analytics and performance metrics, I manage and monitor Key Performance Indicators (KPIs) to drive organizational success and policy effectiveness. I am adept at delivering comprehensive reports to stakeholders, making data-driven recommendations that align with the ministry’s objectives & Kingdom’s vision 2030. My expertise encompasses strategic planning, process optimization, and the development of scalable solutions, positioning me as a catalyst for sustainable growth and operational excellence.
• Strategically aligns multiple projects for resource optimization.
• Uses data analytics for risk evaluation and course correction.
• Applies agile methods for adaptive planning and efficiency.
• Manages stakeholder expectations to balance priorities.
• Oversees budget and cost control to maximize ROI.
Responsible for leading large-scale changes within my organization. I do work with a variety of stakeholders to implement new strategies, processes that will positively impact the business within WNI & IBS departments, STC Account.
Accountable for developing new policies & procedures related to business changes.
Accountable for executing and coordinating the acceptance activities for program over 2 B. SAR, Yearly (533 M. USD). Making sure that the delivery from the program is fully accepted by the customer in accordance to the approved Time Plan, Scope & Quality. To complete formal acceptance of the Rollout Program Deliverables as per Contract. Drive the full acceptance process within the Network Rollout program. Ensure that the acceptance criteria are defined and agreed with the customer prior to start of the implementation. Ensure that the acceptance criteria are presented and agreed with the ASPs before start of the implementation. Ensure that any changes in scope are managed with the Contract Manager.
Managing program projects over 17 M. USD yearly, related to different operators & vendor within KSA. Create and deliver project work plans and revise as appropriate to meet changing needs and requirements. Identify resources and assign responsibilities. Manage day-to-day operational aspects of the project(s). Competent in require project methodology. Ensures project documents are complete, current, and appropriately stored. Works closely with relevant stake holders to ensure effective and efficient implementation of the project(s). Understands basic revenue models and P/L; meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions. Works with developers and designers to define and document questions, liaise with business via email, IM or phone to get new requirements and explain feasibility. Submits project status reports to stakeholders; reviews bugs; plans software releases; anticipates and reacts to change.
Main Project: Yesser ICT Solution-COGS-Yesser-GSN, Yesser HP Hardware Upgrade, F5 Load Balancing Consolidation, A10 Network Support, Firewalls replacing project, Gigamon Network Packet Broker, Anti DDOS Services, Prevail APS Hardware and Licenses, Mobily WireFilter Expansion 200G, Juniper, Fortinet, Infoblox, Arbor, …etc.
• Leads the development and implementation of a comprehensive network and telecommunications services strategy for Delta United Contracting Co.; provides energetic, creative, and imaginative leadership of the Network and Telecommunications Services department, program, and staff.
• Measure the monthly performance of the full delivery organization / establish targets / action plans and review.
• Ensure effective budget and financial strategies are in place to achieve the Directorate plans and objectives.
• Achieve targets on Operations; prepare action plan, review and execution.
• Customer interface at national level for all accounts.
• Ensure 100% implementation of Laid down processes.
• Ensure Implementation of Cost saving initiatives on priority.
• Monitor SLA Credit imposed by Customer and reduction for the same.
• Responsible for line resources performance metrics.
• Looking for new ideas while making a real difference to people's lives, & the world we live in.
• Engaged in nearly every industry related to Smart Building Management & Security Systems, responsible for seeking out new business opportunities for organizations. Develop, coordinate & implement marketing plans designed to maintain, increase existing business & capture new opportunities.
• Involved in strategic marketing & operations planning with top executives, setting objectives & methods to reach them. Keenly aware of organizational growth initiatives regarding regional market, target customer segments & the company’s potential to meet customer needs with products or services.
• Identify trendsetter ideas by researching industry related events, publications & announcements, tracking individual contributors & their accomplishments.
• Locate & propose potential business deals by contacting potential partners, discovering & exploring opportunities & new ideas.
• Screen potential business deals by analyzing market strategies, deal requirements, potential & financials, evaluating options, resolving internal priorities, recommending equity investments.
• Develop negotiating strategies & positions by studying integration of new venture with company strategies & operations, examining risks & potentials, estimating partners' needs & goals.
• Close new business deals by coordinating requirements, developing & negotiating contracts, integrating contract requirements with business operations.
• Protect organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
• Enhance organization reputation by accepting ownership for accomplishing new & different requests, exploring opportunities to add value to job accomplishments.
• Prepare a project specification, which describes the overall steps, milestones and resources necessary, including a specification of the contract and the expected project outcome. Establish a project budget. Develop a risk management plan inclusive of risk identification and risk response plans. Establish a quality management plan. The Project Manager may have participated in the sales process to ensure that a contract can be executed in accordance with a preliminary timetable and budget.
• Agree with the customer on project requirements to secure closure of projects and change control. Establish a communication plan/strategy in order to meet stakeholder and customer needs and expectations.
• Gain approval for the project from the project sponsor, based on the project specification. This is a prerequisite for initiating the establishment of the project.
• Select the project members, including external contractors, which have the adequate skills and competencies to ensure that the project will deliver the expected results and be completed in time and within the agreed budget.
• Lead and control project work, on a continuous basis, by motivating and coaching the project members. Continuously update line managers on progression in terms of timelines of the project to enable the line managers to plan for the return of the project members to their ordinary positions.
• Report the project progression to the steering group and sponsor and raise questions of concern that may jeopardize the completion of the project or matters that may delay the project or any other issue that in any way will cause problems in securing the delivery of expected results. Ensure that expected quality is delivered throughout the project. The jobholder is expected to propose appropriate action, in case of deviation from the project plan, to the steering group to secure that the project objectives will be met.
• Presently assigned as Customer Project Manager (CPM) for Saudi Telecom Company (STC) 3G4, 3G5 & 3G6, 4G1 project: 7.2 Mbps, 14.4Mbps, 21/28Mbps, 2nd Carrier, Channel Element, HSUPA 1.4, HSUPA 5.6, LTE & Optional Features Upgrades
Directs and manages multi-disciplinary teams in the development of plans, goals, objectives, policies, and procedures for completion of a project in a highly technical and fiscal-related field.
Establishes and maintains contacts with internal and external stakeholders, boards, committees, and commissions to provide information, garner acceptance and support of the project, and ensure that the project meets customer needs.
Confers with management and provides technical advice on the potential impacts of the project on such areas as customer service, organization, staffing, processes, and budget and to assure smooth functioning of newly implemented systems or procedures.
Develops policies and procedures to support customer service excellence; facilitates the development of policies and procedures to enhance customer service in General Services.
Assist Project Managers in their tasks with our customers & support them in processes, customer relation maintain, plans.
Handling the implementation part for “Wataniya” Project, the 3rd operator in Algeria including the RBS & TRM side
Project Controlling & initiating Integrators, testers & Installation Supervisors on field for daily work such as integration, installation for Radio Base Station, TRM Links, Material Deliveries
As Acceptance Controller for “Algeria Telecom ATM” Project including documentation controlling
Handling the implementation part for “Ericsson/STC” Project.
Project Controlling & initiating Integrators, testers & Installation Supervisors on field for daily work such as integration, installation for Radio Base Station, TRM Links, Material Deliveries
Controlling of supply chain, including engineering, material, access and operational aspects of the designated project
In Charge of the launch of GSME5 Change out Project from Lucent to Ericsson equipment counting GSME6 & GSME7 Project using: Stand-alone test using "BSC SIMULATOR"; E1 Testing using bit error "LITE 3000"; Antenna & Feeders test using "ANRITSU & BIRD SITE MASTER"; Test calls & Handover test using "TEMS, TEMS Pocket & TEMS Investigation"; Emerson Network Power Testing Using "CU DATABASE MANAGER"; External alarm test & installation for "Lucent", "AT&T" & Ericsson Equipments; Cutover from Lucent BTS to Ericsson RBS; Preparing binders for Preliminary Acceptance Tests; Clearance for outstanding items with the customer
Testing BTS & TRM Equipments
Testing BTS & TRM Equipment
Beirut – Lebanon
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