نبيل Maaroufi, Rides & Attraction Operator

نبيل Maaroufi

Rides & Attraction Operator

Ferrari World Abu Dhabi

البلد
الإمارات العربية المتحدة
التعليم
دبلوم, Attestation of Sales & Marketing
الخبرات
15 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 7 أشهر

Rides & Attraction Operator في Ferrari World Abu Dhabi
  • الإمارات العربية المتحدة
  • أشغل هذه الوظيفة منذ مارس 2016

- Ensure the rides platforms are organized for operation.
- Communicate clearly with guests, colleagues and communication room.
- Execute start up & close down procedures & check safety equipments.
- Ability of solving problems and issues.

Guest Service Associate في Ferrari World Abu Dhabi
  • الإمارات العربية المتحدة - أبو ظبي
  • سبتمبر 2015 إلى مارس 2016

- Acted as a welcome to guests as they arrive at the facility.
- Provided information to guests to ensure they are informed about their day.
- Provided suggestions as to how they can enhance their experience.
- Engage with each guest in a unique individual and listen attentively to their requests.
- Welcome groups and direct them accordingly.
- Managed queue lines as necessary.
- Sold tickets & other products via computerized POS system.
- Listened to guest complains or concerns and resolved their issues in a timely manner, adhering to Farah Experiences Guest Complaint Policy.

Team Manager في LA PRAIRIE PRIMARY SCHOOL
  • المغرب - الدار البيضاء
  • سبتمبر 2011 إلى يونيو 2014

- Monitored children.
- Participated in social sports, educational and cultural activities.
- Managed pupils at the cafeteria.

Supervisor في DIESEL-DIM-JUST CAVALLI MOROCCO MALL
  • المغرب
  • يناير 2010 إلى فبراير 2011

- Act as a welcome to guests as they arrive at the facility.
- Provide information to guests to ensure they are informed about their day.
- Engage with each guest in a unique individual and listen attentively to their requests.
- Welcome groups and direct them accordingly.

Customer Service Agent في ZARA AIRPORT DUTY FREE
  • المغرب
  • مارس 2008 إلى يناير 2010

- Assisted customers.
- Received stocks.
- Merchandised accordingly.
- Handled cash register.
- Preformed daily and monthly inventory.
- In charge of sending daily sales reports to Operator & Marketing Director.
- Managed the sending and pick up of the items required fixing and resizing at the tailor workshop.
- Received phone calls of customers' inquiries.
- Maintained cleanliness & organization of assigned areas.

Customer Service Executive في MASSIMO DUTTY
  • المغرب
  • مارس 2007 إلى مارس 2008

- Assisted customers and identified which items they prefer.
- Took orders & made sure the customers are served on time.
- Cooperated with colleagues to maintain the safety of the store for us and the customers.
- Helped in opening preparations, merchandizing and checking the availability of the required items.

الخلفية التعليمية

دبلوم, Attestation of Sales & Marketing
  • في OFPPT Centre
  • يوليو 2008
دبلوم, Hospitality & Tourism
  • في Ismt Centre
  • يناير 2007
بكالوريوس, Natural Experimental Science
  • في Hatim School
  • يوليو 2005

Specialties & Skills

Customer Focus
Sales skills
CASHIER
INVENTORY MANAGEMENT
LANGUAGES
MARKETING
TELEPHONE SKILLS

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس