Rides & Attraction Operator
Ferrari World Abu Dhabi
Total years of experience :15 years, 7 Months
- Ensure the rides platforms are organized for operation.
- Communicate clearly with guests, colleagues and communication room.
- Execute start up & close down procedures & check safety equipments.
- Ability of solving problems and issues.
- Acted as a welcome to guests as they arrive at the facility.
- Provided information to guests to ensure they are informed about their day.
- Provided suggestions as to how they can enhance their experience.
- Engage with each guest in a unique individual and listen attentively to their requests.
- Welcome groups and direct them accordingly.
- Managed queue lines as necessary.
- Sold tickets & other products via computerized POS system.
- Listened to guest complains or concerns and resolved their issues in a timely manner, adhering to Farah Experiences Guest Complaint Policy.
- Monitored children.
- Participated in social sports, educational and cultural activities.
- Managed pupils at the cafeteria.
- Act as a welcome to guests as they arrive at the facility.
- Provide information to guests to ensure they are informed about their day.
- Engage with each guest in a unique individual and listen attentively to their requests.
- Welcome groups and direct them accordingly.
- Assisted customers.
- Received stocks.
- Merchandised accordingly.
- Handled cash register.
- Preformed daily and monthly inventory.
- In charge of sending daily sales reports to Operator & Marketing Director.
- Managed the sending and pick up of the items required fixing and resizing at the tailor workshop.
- Received phone calls of customers' inquiries.
- Maintained cleanliness & organization of assigned areas.
- Assisted customers and identified which items they prefer.
- Took orders & made sure the customers are served on time.
- Cooperated with colleagues to maintain the safety of the store for us and the customers.
- Helped in opening preparations, merchandizing and checking the availability of the required items.