AI Governance Lead Manager
Freelancer
مجموع سنوات الخبرة :13 years, 9 أشهر
Disclosed Name, Poland, 2023-2023 - Seven-months Project
• Developed and implemented a robust AI governance framework for the company, ensuring compliance with internal policies and government regulations in all AI initiatives.
• Established and applied a comprehensive AI governance framework to oversee the use of data and AI technologies within the organization.
• Collaborated with cross-functional teams to ensure compliance of data and AI solutions with ethical and legal standards.
• Assisted data teams in conducting impact assessments for new data and AI initiatives, ensuring governance requirements were met.
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• Developed and enforced ethical guidelines and best practices for the usage of data and AI technology, ensuring a balance between risks and opportunities.
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• Served as the primary liaison with external stakeholders, such as regulatory bodies and ethics committees, to remain updated on regulations and best practices.
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• Provided guidance and training to employees on ethical considerations in data and AI usage, emphasizing the importance of balancing risks and opportunities.
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• Stayed abreast of emerging industry regulations pertaining to AI ethics, data privacy, and security, and disseminated knowledge within the organization.
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• Coordinated with key stakeholders, including architecture, security, and data privacy teams, to ensure alignment and consistency in AI governance practices.
• Significantly contributed to the organization by ensuring ethical, compliant AI practices aligned with internal and external standards. Appreciated by the client with a bonus gift for contributions to the project.
• Pioneered AI Integration: Boosted team productivity and optimized workflow efficiency through advanced AI tools.
• Sales Growth: Achieved a 30% increase in sales by leveraging predictive analytics and data-driven strategies.
• Decision-Making Efficiency: Reduced decision-making time by 50% through the adoption of AI-powered processes.
• Enhanced Customer Insights: Utilized machine learning to gain deeper customer insights, leading to more informed business strategies.
• Market Analysis Innovation: Developed innovative market analysis tools using advanced AI algorithms.
• Inventory Management: Improved inventory management with AI-based forecasting, ensuring optimal stock levels.
• Customer Experience: Deployed personalized AI Chabot, significantly elevating customer satisfaction.
• Security Enhancement: Strengthened security measures with AI technology, achieving a 40% reduction in breaches.
• Digital Transformation: Led transformative AI digital initiatives, delivering significant business value and innovation.
• Maximized ROI: Implemented strategic AI automation across key business processes, maximizing return on investment.
• Sister Company Support: Supported sister companies by integrating AI tools to develop a fast-working model, enhancing overall efficiency.
• Operational Leadership: Directed e-commerce operations, achieving over 20, 000 orders and approximately SAR 45 million in revenue over seven years.
• Multifaceted Responsibilities: Managed warehouse and inventory, leading a diverse team to ensure effective operations.
• Promotional Strategies: Developed and implemented innovative promotional strategies, including bundle promotions and code promotions.
• Data-Driven Decision Making: Utilized the Zid Platform for advanced analytics insights to optimize digital infrastructure.
• Logistics Management: Oversaw operations and ensured seamless coordination with carrier for prompt reliable delivery.
• Customer Satisfaction: Advocated for service excellence, exceeding customer expectations, and fostering enduring client relationships.
• Inventory Management: Handled complete warehouse inventory, ensuring accuracy and efficiency.
• Vendor Collaboration: Negotiated and established successful partnerships with external retail vendors, including Jarir Bookstore.
• Promotional Collaborations: Orchestrated a successful promotional campaign with Toysrus Company during the 2017 exhibition.
• Courier Service Optimization: Conducted thorough assessments of courier services, ultimately selecting Aramex Courier Service for exceptional shipment handling and tracking.
• E-Commerce Platform Migration: Led the transition from Souq.com to Amazon.sa for product sales, streamlining processes and enhancing market reach.
• Customs Clearance and Licensing: Managed the tracking and clearance of shipments, ensuring compliance with Saber license and Adnan Quran copyright approval.
• Corporate Social Responsibility: Implemented gift marketing initiatives for charitable organizations, collaborating with the CEO to support worthy causes.
• Business Growth: Propelled the company to new heights within the competitive landscape of childrens toys and educational products.
• Charitable Contribution: Orchestrated a significant charitable initiative to provide Quran Toys to children in South Africa, sponsored by a charity source.
Disclosed Name, Germany, Berlin 2023-2023 - Four-months Project
• Managed strategic AI initiatives remotely, ensuring project objectives were met through effective collaboration with stakeholders and team members via virtual meetings and communication channels.
• Developed AI-powered user experiences tailored to diverse user bases, utilizing virtual collaboration tools for AI-driven feedback gathering and usability testing throughout the product development lifecycle.
• Innovated and delivered exceptional AI-driven user value remotely, staying at the forefront of technological advancements and integrating advanced AI models and algorithms into product features and functionalities.
• Utilized machine learning techniques, including large language models (LLMs), to optimize product performance and enhance user experiences, leading AI-driven projects remotely.
• Responded to client requests by implementing Voice Access as an Alexa skill development for the product.
• Defined AI-driven success metrics and conducted remote AI data analysis to track critical performance indicators and inform iterative product enhancements, fostering interdisciplinary AI collaboration remotely.
• Contributed significantly to the companys AI-driven success by delivering high-impact projects and driving innovation in AI product development entirely remotely.
• Received positive feedback from clients and stakeholders for professionalism, AI expertise, and ability to deliver AI-driven results in challenging remote work environments.
• Recruitment and Onboarding: Managed the entire recruitment process, including operations, joining, induction, and release formalities.
• Payroll and Benefits Administration: Oversaw payroll system, end-of-service benefits (E.O.S.B), medical insurance, time office and attendance, statutory activities, and addressed employee issues.
• Employee Performance and Development: Conducted competency mapping, performance evaluation/appraisal, and facilitated training and development programs.
• Training and Development: Planned and organized both indoor and outdoor management training for officers and operators.
• Employee Administration: Managed employee entry, exit, transfer, and exit processes, along with Iqama and passport renewal processes.
• External Liaison and Administration: Coordinated with external and government agencies for all administration-related tasks. Developed and maintained relationships with vendors, hotels, travel agents, staffing contractors, and security services. Handled the entire payment mechanism for vendors.
• Financial Coordination: Liaised with accounts and finance departments for payment processing.
• Budget Management: Recorded office expenditures and managed the administrative budget.
• Office Maintenance: Oversaw maintenance of office equipment, monitored annual management contracts, insurances, due dates for bill payments, and other recurring activities.
• Team Leadership: Trained the team to understand customer needs, enhance customer satisfaction, and attract customers to the companys products.
• Customer Experience Vision: Aimed to exceed customer expectations, ensuring they enjoyed the service and were motivated to return.
• Marketing and Public Relations: Managed all marketing and PR aspects, developed strategies, and generated creative ideas for sales growth.
• Client Relationship Management: Focused on understanding and fulfilling client needs with enthusiasm.
• Technical Proficiency: Utilized Qoyod, a cloud-based accounting program, for various administrative tasks.
• Acted as the primary point of contact for parents, promptly addressing inquiries and concerns.
• Managed communication channels to ensure parents were informed about student progress and school events.
• Oversaw accurate recording and dissemination of student academic results, maintaining transparency.
• Developed and executed annual syllabus agenda in collaboration with department heads.
• Evaluated and enhanced curriculum to meet educational standards.
• Ensured school activities complied with regulatory requirements and supervised student activities for safety.
• Led transition from traditional to modern teaching aids for improved learning experiences.
• Collaborated with IT team for seamless integration of smart boards and projectors.
• Partnered with Social Media Manager to enhance online presence and highlight achievements.
• Developed strategic initiatives to attract prospective students and parents.
• Managed administrative processes for student documentation, particularly for U.S. institution applications.
• Ensured accurate and timely completion of paperwork, including No Objection Certificates (NOCs).
• Assisted CEO with maintenance activities and documentation management.
• Collaborated with Maintenance Team for efficient resolution of facility-related issues.
• Coordinated with transportation teams to ensure student safety and punctuality.
• Established relationships with stakeholders to optimize transportation logistics.
• Collaborated with insurance companies to provide insurance coverage for all 300 school staff and their families.
• Managed filing work and documentation in the proper format for construction projects.
• Handled emailing and documented all contracts and agreements with project vendors.
• Developed staff training programs for construction work according to instructions from superiors.
• Coordinated the hiring process with recruitment manpower agencies in India for construction project staff.
• Arranged meetings with vendors and owners, ensuring all necessary arrangements were made.
• Ensured maintenance work was properly completed before handing over to clients.
• Successfully completed maintenance projects for a chain of 15 restaurants, supervising maintenance supervisors.
• Demonstrated understanding of restaurant equipment and products, including various kitchen appliances, managing pricing negotiations, and performing maintenance work.
• Managed installation projects for schools, including cameras, computers, projectors, and network zones, ensuring quality products were selected.
• Completed villa construction project with a dedicated team within a one-year timeline.
• Collaborated with companies requiring cleaning labor supply, handling monthly invoicing for manpower supply.
• Managed HR tasks, including addressing staff issues, issuing warning notices, resolving disputes, and managing attendance and salary payroll.
• Tracked maintenance team activities for efficient resolution of facility-related issues on project sites.
• Ensured validity of transportation licenses and timely delivery of staff to project sites, maintaining transportation vehicle maintenance schedules.