IT Manager
ADNIP
Total years of experience :22 years, 11 Months
Build a New IT Organization
•Implement new IT processes
•Upgrade Central IT Infrastructure
•Establish new IT Procurement process
Achieved a IT Operation Cost Saving over AED 400, 000 per year while improving the service and reducing risks.
Manage Group IT Financials in coordination and alignment with corporate finance
•Assist local IT Team in preparing Business Unit IT Budget (60+ companies)
•Manage Group and Local IT Procurement
•Manage relationships with suppliers and outsourcing partner
Define and implement IT Processes and Procedures
•LAN / WAN design and implementation
•Email system design, implementation and maintenance
•Infrastructure Security, LAN / WAN, Email, Windows environment and application
•Manage Data Backup process
•Provide 2nd level support for the Group operation, in all countries
•Prepare and Manage Group IT Division budget
•Assist local IT Team in Business Unit IT Budget preparation
•Manage Group IT Procurement
•Manage relationships with suppliers and outsourcing partners
Main Achievement:
•Migrate Chalhoub Group Email System to Office 365 (10000+ mailbox)
•Deploy Skype for Business
•Testing and limited deployment of OneDrive for Business
•Video Conference infrastructure, 10 locations including 2 Telepresence Room
Manage local IT Support Team
I was assuming the role of IT Manager in KSA and Group IT Infrastructure Manager in Dubai
•Identify system and operation problems and implement solutions
•Provide 1st level support: 600+ users in 3 cities and 130+ Retail Outlets
•Prepare and manage companies IT Budget
•Manage IT Procurement
•Provide IT training
Main Achievement:
•Implement standard IT processes
•Upgrade local IT Infrastructure
•Manage the Group Retail operation IT System split project
Coordinate with Project Manager
Report to Head of Division on Project Progress
High School degree in Experimental Science, Math, Physics and Biology