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Nabil Ibrahim, Head of IT Infrastructure

Nabil Ibrahim

Head of IT Infrastructure·Dar AlSharq Group,

Qatar

Bachelor's degree, Faculty of engineering

Work experience

Total years of experience: 14 years, 8 months

Head of IT Infrastructure

January 2020 - Present

Dar AlSharq Group,

Doha, Qatar

January 2020 - Present

Led IT infrastructure strategy across cloud and on-premise environments managing 50+ servers (Windows/Linux) and ensuring 99.9% uptime for 500+ users across 3 sites. Directed migration of on-premise workloads to AWS and Azure, cutting annual infrastructure costs by 25%. Implemented Palo Alto and Fortinet firewalls, SIEM, and regular penetration testing, reducing incident response time by 40%. Managed HCI clusters (VMware, Hyper-V, Nutanix, Proxmox), multi-site CCTV infrastructure, and Veeam backup/DR solutions, reducing recovery time from 24 hours to 2 hours. Led, trained, and mentored 15+ IT staff on ITIL best practices. Integrated Cloud AI Coworkers to automate operations and improve team efficiency by 20%.

Company industry:
Media Production

Systems Engineer

October 2014 - January 2020

Dar Alarab Group,

Doha, Qatar

October 2014 - January 2020

Managed Windows/Linux server environments ensuring high availability for critical systems. Administered VMware and Hyper-V virtualization platforms, improving resource utilization. Implemented backup solutions, security audits, and firewall management. Provided technical leadership and mentorship to IT teams. Prepared infrastructure for cloud migration and enhanced operational efficiency.

Company industry:
Media Production

System Administrator & Webmaster

October 2011 - October 2014

Star-Ware Group,

Cairo, Egypt

October 2011 - October 2014

As System Administrator & Webmaster at Star-Ware Group, I managed Linux-based servers hosting 50+ websites with over 1 million monthly visits. I optimized web server performance using Varnish cache, ensuring fast load times and high availability for customer websites. I scaled customer VPS solutions using VMware and Hyper-V virtualization, improving resource allocation efficiency by 30%. I administered hosting control panels and managed DNS, email, and database services (MySQL, SQL Server) for clients. I also handled server security hardening, regular backups, and troubleshooting to maintain 99.9% uptime for hosted websites and applications. This role strengthened my expertise in Linux system administration, web hosting, virtualization, performance tuning, and client technical support.

Company industry:
IT Services

Education

Mansoura university

May 2007

May 2007

Bachelor's degree, Faculty of engineering

Egypt

GPA (percentage): 62%

GPA (percentage): 62%

The department of computer and control systems engineering provides a lot of programs that develop the skills, efficiency necessary to design analyses and implement computer and networks. The computer engineering is used in a lot of fields such as architecture engineering .digital design and microprocessors and the technology integratedcircuits. Communication and network computers in addition to that the department focuses on computer study to provide coherent view from computer systems and understanding the connection from devices and programs component
View attachment

Skills

Cloud Computing
Expert
Cloud Computing
Expert
Webmaster
Expert
Webmaster
Expert
IT Management
Expert
IT Management
Expert
Windows server
Expert
Windows server
Expert
AMAZON WEB SERVICES
Intermediate
AMAZON WEB SERVICES
Intermediate
CLOUD COMPUTING
Intermediate
CLOUD COMPUTING
Intermediate
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
FORTINET
Intermediate
FORTINET
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
IT INFRASTRUCTURE
Expert
IT INFRASTRUCTURE
Expert
MICROSOFT AZURE
Intermediate
MICROSOFT AZURE
Intermediate
MICROSOFT OFFICE 365
Intermediate
MICROSOFT OFFICE 365
Intermediate
PALO ALTO FIREWALLS
Intermediate
PALO ALTO FIREWALLS
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
ITIL® Foundation Certificate in IT Service Management
ITIL
Mar 2025 - Mar 2028
Palo Alto Networks Cybersecurity Fundamentals
Veeam Backup for Microsoft 365
Veeam Data Platform
NCSA Cybersecurity – self-paced awareness program
Microsoft 365 Certified: Endpoint Administrator Associate
Azure Fundamentals (AZ-900)
Certified Cloud Practitioner (CLF-C02)
Service Management

Hobbies and interests

Reading