Reservation Supervisor
Swiss Inn Nile Hotel
Total years of experience :0 years, 0 Months
Responds to all guest reservation requests and executes prompt, courteous and
accurate guest service pertaining to hotel policies and services at all times.
Fully knowledgeable about hotel guest rooms, rates, Promotions, amenities
programs, hotel facilities and services.
Update No-Show and Cancellation on all Websites without fail to avoid and unwanted
commissions
Ensure deposit payment is taken in advance for all pay at hotel reservations
Responsible for maintaining Rate parity & Availability across all booking Channels
Monitored revenue activity of hotel and facilities.
Improved guest satisfaction scores dramatically with enhanced customer service
strategies.
courses: Marketing Essential Jun2020 - June2020 Caree Developmant May2020 - May2020 Emotional Intelligence Apr2020 - Apr2020 Trainig Of Trainers Mar2020 - Mar2020 Front Office Skills Oct2019 - Oct2019 Hospitality courses Sep2019 - Sep2019 Presentation Skills Aug2019 - Aug2019
courses: Marketing Essential Jun2020 - June2020 Caree Developmant May2020 - May2020 Emotional Intelligence Apr2020 - Apr2020 Trainig Of Trainers Mar2020 - Mar2020 Front Office Skills Oct2019 - Oct2019 Hospitality courses Sep2019 - Sep2019 Presentation Skills Aug2019 - Aug2019