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nada sakran, HR Executive, Traffic Coordinator

nada sakran

HR Executive, Traffic Coordinator

Point of View Advertising Agency

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, Commerce
Expérience
1 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :1 years, 0 Mois

HR Executive, Traffic Coordinator à Point of View Advertising Agency
  • décembre 2013 à juillet 2014

HR Executive, Traffic Coordinator, Point of View Advertising Agency, December 2013 - current
• Screened applicants and conducted interviews for potential hires
• Internal monitoring for documents (offers, briefs, etc) between departments (operations database updating) and external monitoring through departments
• Scheduling and deadline control between departments and assigning tasks to them

Customer Service Representative à Vodafone UK
  • Egypte
  • août 2013 à décembre 2013

Customer Service Representative, Vodafone UK, August 2013 -December 2013
• Acted as a frontline interface with customers of Vodafone UK Customers
• Responding to customers over the phone and resolving their inquiries
• Mentored and supported new employees

Éducation

Baccalauréat, Commerce
  • à Ain Shams University
  • juin 2013
Etudes secondaires ou équivalent, General Certificate
  • à Secondary Education, Egyptian Embassy
  • juin 2009

Specialties & Skills

CUSTOMER SERVICE
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DATABASE
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HR
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OPERATIONS
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SCHEDULING
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Langues

Arabe
Expert
Anglais
Expert

Adhésions

HR Active Member, Vision Club, Ain Shams University, Cairo Egypt
  • Member
  • June 2013

Formation et Diplômes

Human Resources & Customer Services program (Formation)
Institut de formation:
EGYCHAM (the Egyptian chamber of Human Resources Management- at Ain Shams University.
Date de la formation:
October 2012
Durée:
24 heures
Selling Skills sessions, Stress Management Sessions (Formation)
Institut de formation:
Global Academy of Training & Development
Date de la formation:
January 2010
in a Workshop on Dialogue as a tool to mutual understanding (Formation)
Institut de formation:
Ambassadors for Dialogue
Date de la formation:
September 2011
Word & Excel (Formation)
Institut de formation:
EGYCHAM (Ain Shams University)
Date de la formation:
November 2012
Durée:
32 heures