Prime Supervisor
Commercial Bank Of Kuwait
Total years of experience :10 years, 7 Months
- Conduct market research as guided by the unit manager to understand the competition in the market and to find new ways to increase sales.
- Handles all incoming cardholder inquiries
- Visit potential customers with the invitation letter/credit card application
- Send monthly statements and updated to VIP cardholders
- Handle VIP accounts and all incoming inquiries
- Coordinate and liase with all the units within the Card Center
• Handle all international brands
• Organize marketing calendar with new launches and campaigns
• Liaise with digital department for photo shoots, artwork, video shooting, and launches
• Handle all event planning and execution
• Manage all supplier inquiries regarding marketing, new launches, meetings, samples, FOC's and exposure
• Receive and evaluate new samples from potential vendors
• Update existing assortments based on updated price sheets and creating the same in our system.
• Liaise with account managers regards to new launches, sending samples to celebrities, and feedback
• Meet with suppliers to plan and execute marketing plans and launch dates
• Schedule training sessions with local suppliers for account managers
• Reach out to potential suppliers to receive samples to ultimately add to our network
• Receive and manage artwork from internal and external mediums
• Handle all international supplier inquiries
• Successfully launch campaigns and repush brands through different animations
• Reach out to suppliers for exclusive items and create a campaign for them
• Monitor sales and liaise with different departments on which campaigns to push
• Private labeling for influencers and Boutiqaat as a whole
• Review contracts and amend them based on company policy.
• Coordinate with brands to maximize revenue and create new concepts exclusive to Boutiqaat.
Social Media Planning, Preparing marketing plans and executing them. Organizing photo shoots and marketing material for YIACO Medical Center. Re-branding YIACO Apollo to YIACO Medical Center. Preparing all newly branded forms, paperwork, logos, internal & external branding, design & production of material, creating new logos and concepts. Event coordination for the entire company (principals, medical center, and corporate YIACO. Market research (identifying market trends, competitors, prices, services, competitive reviews). Training different departments (telemarketing, call center). Different projects for principals (branding, events, print material, artwork, campaigns, social media). Medical Center (campaigns, branding, internal publications \[flyers, facial menus, printing materials\] artwork, execution, elevators, acrylics, photoshoots, Dr. biographies, product flyers, external publications. Following up with suppliers, team members, and vendors. Creating different programs for the medical center (loyalty programs, referral programs, gift cards, vouchers, special discounts/rates). Press release writing and publishing. Creating customer complaints for social media. Website review and editing. Occasionally working on translations for content. University events & outreaches. Coordinating with different departments on project basis. Meeting with suppliers. Campaign tracking and execution. Setting up telemarketing department.
•managing the production of marketing and PR materials, including leaflets, posters, flyers, menus, newsletters, e-newsletters and social media material;
•basic content development in both Arabic and English for both marketing and PR projects including writing and proofreading copy;
•working and liaising with the graphic design department for marketing and PR creative projects;
•working and liaising closely with the procurement and purchasing department;
•working and liaising closely with other Diet Care departments for any related projects;
•quality control on production projects and managing production suppliers;
•organizing, scouting and support in photo shoots;
•arranging the effective distribution of marketing materials;
•maintaining and updating supplier, partner and inventory databases;
•managing and following-up on internal requests and obtaining quotes from suppliers for assigned projects;
•organizing and executing all marketing and PR events such as outreaches, launches, conferences, press conferences seminars, receptions and exhibitions;
•receiving external sponsorships and partnerships requests and with partners and suppliers;
•contributing to marketing plans and strategies with ideas and suggestions;
•monitoring competitor activity;
•support in research and crisis control when needed (24/7 availability);
•responsible for all admin work related to the marketing and PR department;
•daily monitoring of the media, including newspapers, magazines, journals, broadcasts, newswires, social media sites and blogs, for opportunities for Diet Care;
•researching and writing press releases & features when needed;
•supporting the Marketing and PR Manager and other colleagues whenever needed
Responsible for seminar preparations
Responsible for all marketing material
Preparing proposals for new clients
In touch with media
Writing press releases
Preparing profiles and publications for both internal and external outlets
Coordinate between the Kuwait and Dubai office in terms of Marketing.
In charge of all PR and marketing that goes into our company and respected websites.
Planned and followed through all events and connections with the media.
Event planning and strategies for Kora.com and Knockbook Lounge
Responsible for Social Media outlets for both external clients and our internal networks
University Internship
• Aided and participated in the Quality Net 2013 TVC eid ad
• Helped organize and prepare for new KFC TVC ad
• Aided in finding cast members for different parts in the commercials.
• Attended meetings concerning different projects.
2009-2013 American University of Kuwait. Salmiya, Kuwait. Bachelors in Mass Media and Communications