Head Of Sales
Blueprint Real Estate Investment Advisory
Total years of experience :14 years, 8 Months
November 2013 - Present.
Human Resource Manager - Ashkanani Travel Agency Co. - Kuwait
- Managing 30 staff in five branches, prepares their duty schedule, as well as the monthly training plan, monthly assessment, and annual leave program.
- Recruit new staff.
- Monitor customers' service.
- Motivate the staff, and improving teamwork.
March 2013 - October 2013
Executive Secretary - Ashkanani Travel Agency Co. - Kuwait
- Take care of commercial correspondence, and key accounts.
- Monitor customers' service, and communication with VIP customers.
- Prepare the official documents for ministries.
- Prepare the media plan
- Manage company website.
- Public relations.
October 2011 - September 2012
Sales executive - Byblos bank - Syria
- Follow up with customers, and provide high level of banking service.
- Inform customers about the new services available, and how they can get it.
- Work with marketing team on the new promotions, and setup the starting date, and select the category of customers who will be beneficiary from it.
- Aug / Sep 2012 English conversation course - Fakher al-Sham centre - Damascus
- NOV / DEC 2011 Marketing of Banking & Customers Service Training- Commercial Bank of Syria Branch No. 17.
May 2009 - September 2011
Marketing supervisor - Golden Group Co. - Damascus Syria
- Coordinate between sales staff and management, closing the sales operation with the customers and make sure that they receive a high quality of service.
- Search for new customer, and build data base.
- Communicate between the customers and sales team, and prepare the report after each visit for the sales manager.
- Prepare the weekly sales report and follow-up the budget achievement.
Commercial & Economy (University of Damascus) - Banking & Insurance