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Nada Akan, Senior HR Assistant

Nada Akan

Senior HR Assistant·confidential

Kuwait

Diploma, Office Management & Microsoft(MOS)

Work experience

Total years of experience: 23 years, 1 months

Senior HR Assistant

December 2012 - Present

confidential

Al Farawaniyah, Kuwait

December 2012 - Present

reports as requests, job offers, appointment letters, hire/fire, investigations/resignations, leaves/resumptions/ attendance control/ personnel files/ FU on other tasks required from the HR dept., making sure company rules are well applied

Company industry:
Heavy Industry & Metallurgy
Job role:
Administration

Administrative Assistant / Customer Service Officer

February 2009 - January 2010

Kuwait Swiss Company for Financial Services

Al Kuwait, Kuwait

February 2009 - January 2010

•Schedule Calendars & Travel Arrangements
•Meetings (Preparation, Organizing, taking and finalizing/reports)
•Staff Attendance Controller
•Oversee arrangements for visa, transport and accommodation for the Business visitors
•Set up accommodation, travel bookings for staff members
•Responsible for company correspondences (Typing, Send/Receive, assign and filing)
•Customer service Operations
oReceive and filter guests
oLive Chat with guests
oReceipt Customers & Orientation
oFollowing up for documents
oOther tasks as required for customer service
•Office Environment
•Purchases & Expenses.

Company industry:
Financial Services
Job role:
Customer Service and Call Center

Senior Administrative Officer

August 1999 - February 2008

Lebanese Utilities Company (Member of Al Kharafi Group - Leb)

Beirut, Lebanon

August 1999 - February 2008

Administrative Tasks
• Assisting in EM Calendars & Travel Arrangements,
• Prepare meeting schedules making prior arrangements, meeting agendas, registering, typing, distribute MOM, FU and filing minutes of meetings
• Preparing Reports & also Manuals for databases
• Calendars & Travel Arrangements
• Overall Coordination of office administration
• Company Correspondences Controller & Officer:
o Responsible for everyday internal/external correspondence of courier, e-mails, faxes and etc.. (Prepare, distribute, FU on assingments)
o Creating and maintaining office systems to deal efficiently with paper flow
o Documentation & Databases officer
o Retrieving documents.
o Making sure that all documents that need replies/FU are well treated.
• Project Coordinator.
• Liaison between Staff & Executive Manager.
• In & Out Events, Suggestions & Complaints Officer
• Supervised clerical staff.
• Contracts validity Controller (Company, Subcontracted & Customers)
• PR & Marketing Manager Assistant.
• Providing all Secretarial supports.
• Perform other related duties as requested.
HR Officer: Assisting in:
• Handled, organized and reported for (Contracted and Subcontracted Staff issues/files)
• preparing & drafting internal correspondence under direction to ensure that all matters are dealt with efficiently and appropriately
• Evaluation Reports
• Attendances & Procedures
• Making sure that Procedures are well processed.
Filing System Officer:
• Maintain & Control efficient archiving system
• File documents and ensure confidentiality of documents
Purchasing Officer:
• Purchasing Operations (requests, offers, orders and audit)
• Assisting in preparation for: Supplier Evaluation & Budget Reports
Stationery Supervisor:
• Procure ad distribute office supplies.

Company industry:
Management Consulting
Job role:
Administration

Education

New Horizons Computer Learning Center

November 2011

November 2011

Diploma, Office Management & Microsoft(MOS)

Kuwait

GPA (percentage): 96%

GPA (percentage): 96%

Diploma is containing in addition to the windows microsoft & management skill, it include tracks of Customer Service, Marketing & Sales

Mira Trainign Center (M.T.C)

April 2000

April 2000

Diploma, Ticketing

Lebanon

CIS College

June 1997

June 1997

Diploma, Banking Accounting

Lebanon

GPA (percentage): 90%

GPA (percentage): 90%

Intelligent Functions Computer Institute

April 1994

April 1994

Diploma, Office Automation

Lebanon

American Language Center

August 1992

August 1992

Diploma, English Language

Lebanon

Lebanese School For Practice

January 1991

January 1991

Diploma, Typing Arabic / English

Lebanon

Official High School For Girls

June 1990

June 1990

High school or equivalent, 1st High School

Lebanon

Official Intermediate School for Girls

June 1989

June 1989

High school or equivalent, 4th Intermediate

Lebanon

Skills

Time Management
Expert
Time Management
Expert
Office Operation
Expert
Office Operation
Expert
Administrative Support
Expert
Administrative Support
Expert
Prioritisation
Expert
Prioritisation
Expert
Typing English / Arabic
Expert
Typing English / Arabic
Expert
Windows 2007 (word, Excel, PowerPoint, Outlook and Access
Expert
Windows 2007 (word, Excel, PowerPoint, Outlook and Access
Expert
Surfing Internet
Expert
Surfing Internet
Expert
Time Management
Expert
Time Management
Expert
Office Operation
Expert
Office Operation
Expert
Administrative Support
Expert
Administrative Support
Expert
Prioritisation
Expert
Prioritisation
Expert

Languages

Arabic

Expert

English

Intermediate

Turkish

Beginner

Training and Certifications

Training
Exchange Accounting, Finance Accounting
Abdo SayeghOffice for Financial Audit & Accounting
Apr 1998