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Essam AL-Naddaf, Accounts Manager

Essam AL-Naddaf

Accounts Manager·National Computer System Company

Saudi Arabia

Bachelor's degree, Computer Information System

Work experience

Total years of experience: 24 years, 7 months

Accounts Manager

October 2013 - Present

National Computer System Company

Riyadh, Saudi Arabia

October 2013 - Present

Develop new customer relationships, calling at all levels, including senior levels, of target customer
Organizations, engaging early in the customer buying process to discover customer needs, Sales
Process, continuously identifies new sales opportunities and focuses on providing consultative support
by building value propositions for the customer; Manage and build customer contacts; Focal point for
Relationship strategies, sales plans, proposal strategies, and contract negotiations, Prepares quotations
And proposal information, as needed, works to customize quotes and proposals and to coordinate
Resources across divisions.
Company industry:
IT Services
Job role:
Sales

Tender Specialist

January 2012 - August 2013

Jeraisy Communication & Computer Services

Riyadh, Saudi Arabia

January 2012 - August 2013

Coordinate tendering process with logistics support for the sales team, Validate tender requirements,
Highlight risks to the commercial team, when it comes to penalties or other aspects of
Thetender, Provide policy and process support to sales team on tendering: information collection,
country policy, research etc., Coordinate quotations for multi P&L deals, working with the different
commercial and pricing teams, Manage internal deal review process of terms and conditions
prior to contract signature, for direct sales with the commercial, legal and finance teams, Ensure
compliance with public procurement requirements when dealing with governments
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Information Technology

IT Manager

January 2009 - December 2011

Sigmasoft Global Solutions

Amman, Jordan

January 2009 - December 2011

Supervise and manage the overallperformanceofstaffinITdepartment, Analyzing, reporting, giving recommendationsand developing strategieson howto improve qualityand quantity, Achieve businessand organization goals, visionsandobjectives, Involvedin employee selection, career development, succession planning and periodictraining, Working outcompensationsand rewards Responsibleforthe growth andincrease in the organizations'financesand earnings, monitormajor projects, ITbudgets, priorities, standards, procedures, and overall ITperformance
Company industry:
Software Development
Job role:
Information Technology

IT Manager

September 2007 - December 2008

Ayla Aviation Academy

Aqaba, Jordan

September 2007 - December 2008

Assist end-user, either remotely or in person.
Retrieve lost data from media.
Network Management.
Implementing Small Networks.
Managing IP Phones (NORTEL, LINKSYS).
Define user accounts, mails
Manage all IT Assets (Hardware and Software)
Manage and build computer systems from the ground
Construct special purpose computers
Backup and restore
Assist the System administrator.
In conjunction with technology coordinates
Assist the Senior Systems & Network Administrator to manage the LAN
Assist in the design, plan, implement and test the networks and computer system.
Communicate and work effectively within works values, policies and Strategies.
Company industry:
Airlines
Job role:
Information Technology

Technical Support

May 2006 - September 2007

al awael

Jordan

May 2006 - September 2007

Technical Support / Customer care help the user solve specific problems with a product
providing assistance with computer hardware
PIX Configuration
Network Management Software ( Etheral, Fluk)
Trouble Shooting
Design Networks (Visio, AutoCAD)
Hardware and Software Installation
WLAN Installation and configuration
Routers & switchs configuration
Research and Investigation
Presentation skills and public speaking
Company industry:
Software Development
Job role:
Support Services

IT Instructor

October 2001 - March 2006

Queen Alia'a College

Jordan

October 2001 - March 2006

Visual Basic 6.0 plus VBA
Internet Programming including HTML, JAVA, Perl, CGI
Graphics Design including Macromedia Flash, AutoCAD 2000.
Networking Essentials and Design.
Database concepts
Retrieval Information System
System Analysis and Design
Management Information System
C++
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Applied Science University

June 2001

June 2001

Bachelor's degree, Computer Information System

Jordan

Visual Basic 6.0 plus VBA Internet Programming including HTML, JAVA, Perl, CGI Graphics Design including Macromedia Flash, AutoCAD 2000. Networking Essentials and Design. Database concepts Retrieval Information System System Analysis and Design Management Information System C++

Skills

RFP

Expert

Microsoft Software

Expert

Project Bidding

Expert

VMware

Expert

Network Systems

Expert

Presentation skills and public speaking

Expert

Trouble Shooting & Problem Solving

Expert

CCNA1—Networking Basics

Expert

CCNA2—Routers and Routing Basics

Expert

CCNA3—Switching Basics and Intermediate Routing

Expert

CCNA4—WAN Technologies.

Expert

Network Administration

Expert

Hardware and Software Installation

Expert

Research and Investigation

Expert

Cisco VoIP

Intermediate

Cisco WLAN CWNP

Expert

MS Project Server & Project Pro

Expert

MS Office

Expert

VMWARE Products

Expert

MS Sharepoint

Intermediate

EMC

Intermediate

HP Products

Expert

RFP

Expert

Microsoft Software

Expert

Project Bidding

Expert

VMware

Expert

Network Systems

Expert

Languages

English

Intermediate

Arabic

Expert

Training and Certifications

Certifications
EMC Proven Professional Certification
EMC
Oct 2013 - Oct 2013
PMP
Hub Academy
Feb 2013 - Feb 2013
Cisco CCNA
Queen Noor Collage - Cisco Academy
Feb 2005 - Oct 2005