showroom Manager
Landmark group
Total des années d'expérience :13 years, 1 Mois
Strive to achieve planned turnover for the store with the effective use of available commercial reports \[Best/Worst sellers, department benchmarking reports etc.
•Accountable for controlling stock levels within the store & ensuring stock loss remains within the agreed budget.
•Coach the team members how to proactively identify when a customer needs help and to adjust their service style to suit the need of each customer.
•Development of own team for future succession /opportunities.
•Consistently drive the team to improve the Average Transaction value & Item per Customer.(ATV/IPC)
•Coach team to implement excellent visual standards in store and create a look that meets the brand expectations/visual guidelines whilst creating interest and excitement for the customer.
•Accountable for completing all in store records and procedure in relation to cash handling, exception reports, personnel files & performance diary.
•Communicating YTD, MTD sales as compared to last year MTD, YTD & budget to all the employees.
•Maintain the highest Retail Standards at all times.
overall store operations.
•Maintaining appropriate customer service level by taking care of their complaints or their special requests.
•Follow-up the stock availability in store.
•Managing team of sales associates on the floor and provide them training as and when required.
•Briefing the team about product USP`s and customer attending skills.
•Providing feedback and sales reports to the management head on daily basis.
•Keeping track of stock inventories and maintaining overall showroom displays.
•Inducting new sales associates and train them for proper salesmanship at store.
•Prepare team appraisals.
•Keeping team highly integrated and motivated to achieve the given sales targets.
Academics
•Graduated in business management from Karnataka state open university.