Muhammad Nadeem Zafar, IT Manager

Muhammad Nadeem Zafar

IT Manager

Golden Tulip Doha, Louvre Hotels Group

Location
Qatar - Doha
Education
Master's degree, Computer Science
Experience
22 years, 4 Months

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Work Experience

Total years of experience :22 years, 4 Months

IT Manager at Golden Tulip Doha, Louvre Hotels Group
  • Qatar - Doha
  • My current job since November 2021

-Manage and maintain the hotel's computer hardware, software, and networking systems.
-Develop and implement IT policies and procedures to ensure the security and integrity of data.
-Monitor and troubleshoot the hotel's information technology systems, -including servers, workstations,
and network devices.
-Ensure that all software applications are up-to-date and provide appropriate user training to hotel staff.
-Coordinate with vendors and suppliers to ensure timely IT equipment and software delivery.
-Manage the hotel's IT budget and maintain inventory of all IT equipment.
-Ensure the availability of the hotel's internet and intranet services.
-Oversee the development and maintenance of the hotel's website.
-Collaborate with other departments to identify and implement technology solutions to improve operational efficiencies.
-Manage the IT team, ensure that all team members are adequately trained and equipped to perform their roles effectively, and ensure guests have access to the hotel's technology resources.
-Responsible for staying up-to-date with the latest technology trends.
-Plan and manage IT projects that support the hotel's business goals.
-Provide In-house guest IT-related matters troubleshooting.
Coordinate, manage, and oversee projects and document process
-Perform regular system health checks and capacities studies.
-Manage system changes with appropriate support staff to ensure uninterrupted services.
-Liaise with vendors and work with users at all levels.
-Maintain inventory of all equipment, software, and software licenses
Identify and develop team members with potential.
Conduct a performance review with the team
-Constantly monitor team members’ appearance, attitude, and degree of professionalism.
-Prepare detailed induction programs for new employees.
-Develop, conduct maintain all staff training programs for team members, focusing on their development needs, and providing them with new skills to meet the changing needs of the business.

IT Consultant for Pre-Opening of 2 hotels at Aravi Group of Hotels
  • United Arab Emirates - Dubai
  • December 2020 to October 2021
Cluster IT Manager for Avari Dubai Hotels & Apartments at Avari Hotels International
  • United Arab Emirates - Dubai
  • June 2008 to March 2020
Ramada by Wyndham at Hashoo Group
  • Pakistan - Islamabad
  • March 2006 to April 2008
Network & System Support Engineer at SILICON TECHNOLOGIES
  • Pakistan - Lahore
  • April 2001 to February 2005

A Network and IT soluons company.

Software Engineer at AMSOL
  • Pakistan - Lahore
  • April 2000 to February 2001

A software house.

Education

Master's degree, Computer Science
  • at Preston University
  • May 2024
Master's degree, Masters in Computer Sciences
  • at Preston University
  • May 2000
Bachelor's degree, Bachelor in Commerce
  • at University of The Punjab
  • January 1998

Specialties & Skills

Project Management
Cost Control
Property Management Systems
IT Operations
IT Infrastructure Management
LEADERSHIP
CUSTOMER SERVICE
OPERA PMS
SUN SYSTEMS
MICROS/SIMPHONY
PROLOGIC PMS
IDS PMS
IT INFRASTRUCTURE MANAGEMENT
IT PROJECTS MANAGEMENT
NETWORK INFRASTURE MANAGEMENT
BACKUP & DISASTER RECOVERY
HOTEL PRE-OPENING
VENDOR MANAGEMENT
TEAM TRAINING & MANAGEMENT
MICROSOFT TECHNOLOGIES
PROPERTY MANAGEMENT
ADAPTABILITY

Languages

English
Expert

Training and Certifications

Team Management (Training)
Training Institute:
Project Management Institute
Certified Premises Cabling Technician (Designing, Certifying & Troubleshooting) (Training)
Training Institute:
Tyco Electronics
Date Attended:
October 2003
Certified Premises Cabling Technician (Installation) (Training)
Training Institute:
Tyco Electronics
Date Attended:
March 2004
ITIL V4 (Certificate)
Date Attended:
March 2021
CCNA (Certificate)
Date Attended:
October 2020
Valid Until:
October 2023

Hobbies

  • Cooking
  • Table Tennis
  • Chess