Quality Manager
Saudi Ceramic Company
Total years of experience :38 years, 6 Months
Responsibilities
• Joined this company as a Sanitary ware lab and R&D head in April 2004 and promoted to Quality Assurance Manager for the group in September 2004, looking after the quality assurance department of the group covering three products and four plants. In 2008 promoted to Quality Manager.
• Looking after the all three products quality in general.
• Process control for all the plants and making process capability studies.
• Fault identifications and elimination.
• Managing QMS and other certifications issues. Besides ISO 9001:2000 Saudi Ceramic Company have CE, SONCAP, GS, PCT, SASO quality mark and Ukrainian quality certifications.
• Conducting Management review meetings for continual and business process improvement.
• Raw material quality checks and control.
Achievements:
• Reduction in rejection overall 4.5%
• Recycling of wastes.
• Reduction in customer complaints by 21%
• Total elimination of some pertaining faults.
• Improved the image of the company in market.
• Regaining some potential clients which were lost due to quality problems.
• Staff training in QMS.
• Reduction in WIP by 15 %.
4. Technical Manager 2002-2003
Working as a Technical Manager in Master Tiles and Ceramics Industries.
Master Tiles is a large tiles manufacturing concern with tiles production of 7000 sq meter /day.
Responsibilities:
Looking after the Raw materials selection and testing. Since the plant has a color and frit manufacturing facilities a comprehensive knowledge is acquired for the production of different colors and frits.
Supervising the Laboratory operations of different routine process and production control testing and developments of color shades and glazes.
Store Management for Technical, Raw Material and Packing stores.
Manager third firing Department looked after the working and management of third firing.
Achievements:
Developed the vendor understanding of raw material quality by imparting knowledge which improved the quality and reduced the time and labor of testing processing in the factory.
Treatment in the factory to get a uniform material thus improving the products quality.
Training and improving the working knowledge of the quality control staff for better and accurate reporting.
As a Manager third firing my efforts increased the production and quality overall and reduced the rejections also new techniques and colors were developed.
3. Managing Partner 2000 - 2002
Zeeshan Ceramics Ltd
Owned a business of ceramics mugs and decorative items manufacturing due to country economic conditions have to close down.
1. Ceramic Engineer 1984 - 1989
2. Production Manger 1989-2000
Regal Ceramics Ltd. Gujranwala, Pakistan
(Regal Ceramics Ltd was established in 1974 one of the leading manufacturers of porcelain tableware. Regal Ceramics Ltd have more than 1000 full-time employees).
Responsibilities:
Supervising the production of porcelain tableware.
Research and development for new materials, processes, Techniques and technology and routine testing.
Quality Control, contributing towards expansion of the company and increasing profits by fully utilizing the capacity, improving the quality, reducing the costs of production.
Supervising Kiln operations and efficiency.
Achievements:
Recycling of SiC saggers waste and successfully carried out the production of SiC saggers thus saved the company in millions of foreign exchange by reducing imports.
Mould Production was increased by 10% by developing a treatment for Plaster.
Green losses were reduced to mere 0.1% by developing a new clay treatment process.
Overall rejections were reduced to only 2.5%.
enrolled in MBA online MBA will be completing it in 2012
Responsibilities • Joined this company as a Sanitary ware lab and R&D head in April 2004 and promoted to Quality Assurance Manager for the group in September 2004, looking after the quality assurance department of the group covering three products and four plants. In 2008 promoted to Quality Manager. • Looking after the all three products quality in general. • Process control for all the plants and making process capability studies. • Fault identifications and elimination. • Managing QMS and other certifications issues. Besides ISO 9001:2000 Saudi Ceramic Company have CE, SONCAP, GS, PCT, SASO quality mark and Ukrainian quality certifications. • Conducting Management review meetings for continual and business process improvement. • Raw material quality checks and control. Achievements: • Reduction in rejection overall 4.5% • Recycling of wastes. • Reduction in customer complaints by 21% • Total elimination of some pertaining faults. • Improved the image of the company in market. • Regaining some potential clients which were lost due to quality problems. • Staff training in QMS. • Reduction in WIP by 15 %.
Certificate in Ceramic Development Technology from JICA, Nagoya, Japan in 1998 Certificate in Ceramics Kilns and Firing Technology from JICA, Nagoya, Japan – 1996
Certificate in Ceramic Development Technology from JICA, Nagoya, Japan in 1998 Certificate in Ceramics Kilns and Firing Technology from JICA, Nagoya, Japan – 1996 Diploma in Computer sciences from Petroman computer training institute. Gujranwala, Pakistan in 1994 L.I.Ceram from Institute of Ceramics, Stoke-On-Trent, U.K. – 1983 to 1984 Higher National Certificate (HNC) in Ceramics from Staffordshire University, Stoke-On-Trent, U.K – 1982 to 1983 Diploma in Ceramics from Institute of Ceramics Gujrat, Pakistan – 1981 To 1982 Bachelor of Science from The University of Punjab, Lahore, Pakistan - 1979 to 1981