nadeen zeitouny

• Providing customer service
• Coordinating between departments and operating units in resolving day-to-day administrative and operational problems
• Preparing business correspondence, agendas, and presentations, typically using Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Assisting in various daily operations
• Supervising administrative staff and dividing responsibilities to ensure performance
• Keep stock of office supplies and place orders when necessary
• Coordinating project schedules, resources, equipment and information
• Liaising with clients to identify and define project requirements, scope and objectives
• Ensuring that clients’ needs are met as the project evolves
• Documenting and following up on important actions and decisions from meetings
• Preparing necessary presentation materials for meetings
• Providing administrative support as needed.
• Undertaking project tasks as required.
• Preparation of IT Solution Proposals/Bids
• Coordinate with the internal stakeholder to assure submission of proposal on time
• Coordinate with the external stakeholders for any justification required related to the Bidding
• Coordination between stakeholders related to existing projects regarding any variations
• Approaching new clients and existing clients
• Preparation of presentations for clients project
• Involvement of Oracle EBS and VAT implementation

Working on Cisco Packet Tracer
• Being familiar with Firewall and working on it
• Manage protocols and rule on firewall

• Coding using HTML, CSS, Java Script, ASP .NET, C#, SQL server
• Documentation of projects using Swagger
• Web troubleshooting
• Code testing
• Dealing with clients requests and advance requirements
• Coordination between the clients and programmers

• Responsible for diagnosing & resolving hardware, software & end users problems
• Configuration of Network switches and routers
• Managing, Maintaining and configuring the Servers, PC’s, Routers and Switches
• Managing software upgrades and installation
• Supporting in development and upgrading the network structure and security
• Remote support for end-users
• Analyze system requirements to efficiently isolate and resolve a wide array of technical issues