Groups Manager(Spider) & Travel Manager(Traveda)
Spider Holidays Wholesalers+Traveda Travel
Total years of experience :24 years, 9 Months
GENERAL SKILLS:
Setting Up the new Business in Head Quarter
Handle all online reservation through search engine (B2B).
Handle all offline reservation through e-mails and other channels.
Approaching the airlines, hotels and suppliers to make the travel deals with them.
Create Packages for Customers in 3 markets (Egypt, Saudi Arabia & Kuwait)
Handle customers from the above 3 markets (B2B)
Responsible of hotels and suppliers rates and confidential tariffs during every new season.
Sale and operate with different destinations all over the world; well knowing of Europe, Far East, Middle east &
USA.
All travel arrangements for accommodation, sightseeing, car and train transportation.
Cooperate with Airlines for new agreements and updating promotions.
Preparing and updating suppliers list and to be delivered to the team.
Receiving the client requests and delivered to operation team.
Check the requests status with the team and be sure that the clients received the offers on the specific time and
it’s should be not more than 24 hours.
Hotel reservations, traffic operation, airport meet and assist, transfers, tour leaders, guides, cruises, conferences
and exhibitions.
Set the conditions, terms and policies for the contracts with hotels, suppliers and the clients.
Create new programs all over the world (information, contacting, rates, readymade offers etc...)
Advising clients about passports, vaccinations, visas, foreign currency, travel insurance, car parking, car hire
abroad and excursions in resorts.
Giving after service follow - up and support.
Keeping up to date with any changes in tourist activities and events.
Recruiting, training, managing, appraising and motivating staff.
Controlling and monitoring the department’s budget to ensure the department achieves its objectives in the most
cost-effective way.
Designing flexible tour packages to meet the needs of different clients.
Advising about facilities, such as sights, restaurants and shops, at each destination .
Dealing with famous & strongest ONLINE systems that providing instant confirmation for different kinds of
services Such As:
(GTA, Travco UK, MIKI, DOTW, ATI, Kuoni, Jacob, Tourico Holidays, Mundi Color, Allied, Special Tours,
Hotels Arabia, Travco Dubai, Total Holidays, My Best Travel, Travco Dubai…etc)
Back-up sales team and hand over problems on the spot with operators or clients.
Preparing and discussing the department plan with other managers and than with top management ensuring
from the profitability of each operating unit and therefore total company growth rates required my management
Design request form and mentioned all the client details on this form.
Attractive Designs for the readymade &tailormade offers.
Preparing a professional file for the most recommended tours on each city or island.
Create Automated calculation for the offer breakdown (Excel Sheet)
Preparing contract between the travel agent & the client in order to saving travel agent & client rights.
Creating & building an Google document sheet in order to record all requests that received by different channels
such as: phones, email, Facebook, office…etc.
Checking our web site if it is updated with the latest international offers and also checking if there any mistakes
Checking the competitor’s offers and comparing with our offers even if we don’t have the same offer, the
competitor’s offers should be received by many ways such as: checking their website, Facebook page, Sending
requests by fake email….etc
Solving any problems that facing outbound department
Communication skills with public, fellow employees, supervisors, and customers.
GENERAL SKILLS:
Setting Up the new Business in Head Quarter
Handle all online reservation through search engine (B2B).
Handle all offline reservation through e-mails and other channels.
Approaching the airlines, hotels and suppliers to make the travel deals with them.
Create Packages for Customers in 3 markets (Egypt, Saudi Arabia & Kuwait)
Handle customers from the above 3 markets (B2B)
Responsible of hotels and suppliers rates and confidential tariffs during every new season.
Sale and operate with different destinations all over the world; well knowing of Europe, Far East, Middle east &
USA.
All travel arrangements for accommodation, sightseeing, car and train transportation.
Cooperate with Airlines for new agreements and updating promotions.
Preparing and updating suppliers list and to be delivered to the team.
Receiving the client requests and delivered to operation team.
Check the requests status with the team and be sure that the clients received the offers on the specific time and
it’s should be not more than 24 hours.
Hotel reservations, traffic operation, airport meet and assist, transfers, tour leaders, guides, cruises, conferences
and exhibitions.
Set the conditions, terms and policies for the contracts with hotels, suppliers and the clients.
Create new programs all over the world (information, contacting, rates, readymade offers etc...)
Advising clients about passports, vaccinations, visas, foreign currency, travel insurance, car parking, car hire
abroad and excursions in resorts.
Giving after service follow - up and support.
Keeping up to date with any changes in tourist activities and events.
Recruiting, training, managing, appraising and motivating staff.
Controlling and monitoring the department’s budget to ensure the department achieves its objectives in the most
cost-effective way.
Designing flexible tour packages to meet the needs of different clients.
Advising about facilities, such as sights, restaurants and shops, at each destination .
Dealing with famous & strongest ONLINE systems that providing instant confirmation for different kinds of
services Such As:
(GTA, Travco UK, MIKI, DOTW, ATI, Kuoni, Jacob, Tourico Holidays, Mundi Color, Allied, Special Tours,
Hotels Arabia, Travco Dubai, Total Holidays, My Best Travel, Travco Dubai…etc)
Back-up sales team and hand over problems on the spot with operators or clients.
Preparing and discussing the department plan with other managers and than with top management ensuring
from the profitability of each operating unit and therefore total company growth rates required my management
Design request form and mentioned all the client details on this form.
Attractive Designs for the readymade &tailormade offers.
Preparing a professional file for the most recommended tours on each city or island.
Create Automated calculation for the offer breakdown (Excel Sheet)
Preparing contract between the travel agent & the client in order to saving travel agent & client rights.
Creating & building an Google document sheet in order to record all requests that received by different channels
such as: phones, email, Facebook, office…etc.
Checking our web site if it is updated with the latest international offers and also checking if there any mistakes
Checking the competitor’s offers and comparing with our offers even if we don’t have the same offer, the
competitor’s offers should be received by many ways such as: checking their website, Facebook page, Sending
requests by fake email….etc
Solving any problems that facing outbound department
Communication skills with public, fellow employees, supervisors, and customers.
GENERAL SKILLS:
Setting Up the new Business in Head Quarter
Handle all online reservation through search engine (B2B).
Handle all offline reservation through e-mails and other channels.
Approaching the airlines, hotels and suppliers to make the travel deals with them.
Create Packages for Customers in 3 markets (Egypt, Saudi Arabia & Kuwait)
Handle customers from the above 3 markets (B2B)
Responsible of hotels and suppliers rates and confidential tariffs during every new season.
Sale and operate with different destinations all over the world; well knowing of Europe, Far East, Middle east &
USA.
All travel arrangements for accommodation, sightseeing, car and train transportation.
Cooperate with Airlines for new agreements and updating promotions.
Preparing and updating suppliers list and to be delivered to the team.
Receiving the client requests and delivered to operation team.
Check the requests status with the team and be sure that the clients received the offers on the specific time and
it’s should be not more than 24 hours.
Hotel reservations, traffic operation, airport meet and assist, transfers, tour leaders, guides, cruises, conferences
and exhibitions.
Set the conditions, terms and policies for the contracts with hotels, suppliers and the clients.
Create new programs all over the world (information, contacting, rates, readymade offers etc...)
Advising clients about passports, vaccinations, visas, foreign currency, travel insurance, car parking, car hire
abroad and excursions in resorts.
Giving after service follow - up and support.
Keeping up to date with any changes in tourist activities and events.
Recruiting, training, managing, appraising and motivating staff.
Controlling and monitoring the department’s budget to ensure the department achieves its objectives in the most
cost-effective way.
Designing flexible tour packages to meet the needs of different clients.
Advising about facilities, such as sights, restaurants and shops, at each destination .
Dealing with famous & strongest ONLINE systems that providing instant confirmation for different kinds of
services Such As:
(GTA, Travco UK, MIKI, DOTW, ATI, Kuoni, Jacob, Tourico Holidays, Mundi Color, Allied, Special Tours,
Hotels Arabia, Travco Dubai, Total Holidays, My Best Travel, Travco Dubai…etc)
Back-up sales team and hand over problems on the spot with operators or clients.
Preparing and discussing the department plan with other managers and than with top management ensuring
from the profitability of each operating unit and therefore total company growth rates required my management
Design request form and mentioned all the client details on this form.
Attractive Designs for the readymade &tailormade offers.
Preparing a professional file for the most recommended tours on each city or island.
Create Automated calculation for the offer breakdown (Excel Sheet)
Preparing contract between the travel agent & the client in order to saving travel agent & client rights.
Creating & building an Google document sheet in order to record all requests that received by different channels
such as: phones, email, Facebook, office…etc.
Checking our web site if it is updated with the latest international offers and also checking if there any mistakes
Checking the competitor’s offers and comparing with our offers even if we don’t have the same offer, the
competitor’s offers should be received by many ways such as: checking their website, Facebook page, Sending
requests by fake email….etc
Solving any problems that facing outbound department
Communication skills with public, fellow employees, supervisors, and customers.
GENERAL SKILLS:
Setting Up the new Business in Head Quarter
Handle all online reservation through search engine (B2B).
Handle all offline reservation through e-mails and other channels.
Approaching the airlines, hotels and suppliers to make the travel deals with them.
Create Packages for Customers in 3 markets (Egypt, Saudi Arabia & Kuwait)
Handle customers from the above 3 markets (B2B)
Responsible of hotels and suppliers rates and confidential tariffs during every new season.
Sale and operate with different destinations all over the world; well knowing of Europe, Far East, Middle east &
USA.
All travel arrangements for accommodation, sightseeing, car and train transportation.
Cooperate with Airlines for new agreements and updating promotions.
Preparing and updating suppliers list and to be delivered to the team.
Receiving the client requests and delivered to operation team.
Check the requests status with the team and be sure that the clients received the offers on the specific time and
it’s should be not more than 24 hours.
Hotel reservations, traffic operation, airport meet and assist, transfers, tour leaders, guides, cruises, conferences
and exhibitions.
Set the conditions, terms and policies for the contracts with hotels, suppliers and the clients.
Create new programs all over the world (information, contacting, rates, readymade offers etc...)
Advising clients about passports, vaccinations, visas, foreign currency, travel insurance, car parking, car hire
abroad and excursions in resorts.
Giving after service follow - up and support.
Keeping up to date with any changes in tourist activities and events.
Recruiting, training, managing, appraising and motivating staff.
Controlling and monitoring the department’s budget to ensure the department achieves its objectives in the most
cost-effective way.
Designing flexible tour packages to meet the needs of different clients.
Advising about facilities, such as sights, restaurants and shops, at each destination .
Dealing with famous & strongest ONLINE systems that providing instant confirmation for different kinds of
services Such As:
(GTA, Travco UK, MIKI, DOTW, ATI, Kuoni, Jacob, Tourico Holidays, Mundi Color, Allied, Special Tours,
Hotels Arabia, Travco Dubai, Total Holidays, My Best Travel, Travco Dubai…etc)
Back-up sales team and hand over problems on the spot with operators or clients.
Preparing and discussing the department plan with other managers and than with top management ensuring
from the profitability of each operating unit and therefore total company growth rates required my management
Design request form and mentioned all the client details on this form.
Attractive Designs for the readymade &tailormade offers.
Preparing a professional file for the most recommended tours on each city or island.
Create Automated calculation for the offer breakdown (Excel Sheet)
Preparing contract between the travel agent & the client in order to saving travel agent & client rights.
Creating & building an Google document sheet in order to record all requests that received by different channels
such as: phones, email, Facebook, office…etc.
Checking our web site if it is updated with the latest international offers and also checking if there any mistakes
Checking the competitor’s offers and comparing with our offers even if we don’t have the same offer, the
competitor’s offers should be received by many ways such as: checking their website, Facebook page, Sending
requests by fake email….etc
Solving any problems that facing outbound department
Communication skills with public, fellow employees, supervisors, and customers.
GENERAL SKILLS:
Setting Up the new Business in Head Quarter
Handle all online reservation through search engine (B2B).
Handle all offline reservation through e-mails and other channels.
Approaching the airlines, hotels and suppliers to make the travel deals with them.
Create Packages for Customers in 3 markets (Egypt, Saudi Arabia & Kuwait)
Handle customers from the above 3 markets (B2B)
Responsible of hotels and suppliers rates and confidential tariffs during every new season.
Sale and operate with different destinations all over the world; well knowing of Europe, Far East, Middle east &
USA.
All travel arrangements for accommodation, sightseeing, car and train transportation.
Cooperate with Airlines for new agreements and updating promotions.
Preparing and updating suppliers list and to be delivered to the team.
Receiving the client requests and delivered to operation team.
Check the requests status with the team and be sure that the clients received the offers on the specific time and
it’s should be not more than 24 hours.
Hotel reservations, traffic operation, airport meet and assist, transfers, tour leaders, guides, cruises, conferences
and exhibitions.
Set the conditions, terms and policies for the contracts with hotels, suppliers and the clients.
Create new programs all over the world (information, contacting, rates, readymade offers etc...)
Advising clients about passports, vaccinations, visas, foreign currency, travel insurance, car parking, car hire
abroad and excursions in resorts.
Giving after service follow - up and support.
Keeping up to date with any changes in tourist activities and events.
Recruiting, training, managing, appraising and motivating staff.
Controlling and monitoring the department’s budget to ensure the department achieves its objectives in the most
cost-effective way.
Designing flexible tour packages to meet the needs of different clients.
Advising about facilities, such as sights, restaurants and shops, at each destination .
Dealing with famous & strongest ONLINE systems that providing instant confirmation for different kinds of
services Such As:
(GTA, Travco UK, MIKI, DOTW, ATI, Kuoni, Jacob, Tourico Holidays, Mundi Color, Allied, Special Tours,
Hotels Arabia, Travco Dubai, Total Holidays, My Best Travel, Travco Dubai…etc)
Back-up sales team and hand over problems on the spot with operators or clients.
Preparing and discussing the department plan with other managers and than with top management ensuring
from the profitability of each operating unit and therefore total company growth rates required my management
Design request form and mentioned all the client details on this form.
Attractive Designs for the readymade &tailormade offers.
Preparing a professional file for the most recommended tours on each city or island.
Create Automated calculation for the offer breakdown (Excel Sheet)
Preparing contract between the travel agent & the client in order to saving travel agent & client rights.
Creating & building an Google document sheet in order to record all requests that received by different channels
such as: phones, email, Facebook, office…etc.
Checking our web site if it is updated with the latest international offers and also checking if there any mistakes
Checking the competitor’s offers and comparing with our offers even if we don’t have the same offer, the
competitor’s offers should be received by many ways such as: checking their website, Facebook page, Sending
requests by fake email….etc
Solving any problems that facing outbound department
Communication skills with public, fellow employees, supervisors, and customers.
GENERAL SKILLS:
Setting Up the new Business in Head Quarter
Handle all online reservation through search engine (B2B).
Handle all offline reservation through e-mails and other channels.
Approaching the airlines, hotels and suppliers to make the travel deals with them.
Create Packages for Customers in 3 markets (Egypt, Saudi Arabia & Kuwait)
Handle customers from the above 3 markets (B2B)
Responsible of hotels and suppliers rates and confidential tariffs during every new season.
Sale and operate with different destinations all over the world; well knowing of Europe, Far East, Middle east &
USA.
All travel arrangements for accommodation, sightseeing, car and train transportation.
Cooperate with Airlines for new agreements and updating promotions.
Preparing and updating suppliers list and to be delivered to the team.
Receiving the client requests and delivered to operation team.
Check the requests status with the team and be sure that the clients received the offers on the specific time and
it’s should be not more than 24 hours.
Hotel reservations, traffic operation, airport meet and assist, transfers, tour leaders, guides, cruises, conferences
and exhibitions.
Set the conditions, terms and policies for the contracts with hotels, suppliers and the clients.
Create new programs all over the world (information, contacting, rates, readymade offers etc...)
Advising clients about passports, vaccinations, visas, foreign currency, travel insurance, car parking, car hire
abroad and excursions in resorts.
Giving after service follow - up and support.
Keeping up to date with any changes in tourist activities and events.
Recruiting, training, managing, appraising and motivating staff.
Controlling and monitoring the department’s budget to ensure the department achieves its objectives in the most
cost-effective way.
Designing flexible tour packages to meet the needs of different clients.
Advising about facilities, such as sights, restaurants and shops, at each destination .
Dealing with famous & strongest ONLINE systems that providing instant confirmation for different kinds of
services Such As:
(GTA, Travco UK, MIKI, DOTW, ATI, Kuoni, Jacob, Tourico Holidays, Mundi Color, Allied, Special Tours,
Hotels Arabia, Travco Dubai, Total Holidays, My Best Travel, Travco Dubai…etc)
Back-up sales team and hand over problems on the spot with operators or clients.
Preparing and discussing the department plan with other managers and than with top management ensuring
from the profitability of each operating unit and therefore total company growth rates required my management
Design request form and mentioned all the client details on this form.
Attractive Designs for the readymade &tailormade offers.
Preparing a professional file for the most recommended tours on each city or island.
Create Automated calculation for the offer breakdown (Excel Sheet)
Preparing contract between the travel agent & the client in order to saving travel agent & client rights.
Creating & building an Google document sheet in order to record all requests that received by different channels
such as: phones, email, Facebook, office…etc.
Checking our web site if it is updated with the latest international offers and also checking if there any mistakes
Checking the competitor’s offers and comparing with our offers even if we don’t have the same offer, the
competitor’s offers should be received by many ways such as: checking their website, Facebook page, Sending
requests by fake email….etc
Solving any problems that facing outbound department
Communication skills with public, fellow employees, supervisors, and customers.
Handle all online reservation through search engine (B2B).
Handle all offline reservation through e-mails and other channels.
Preparing and updating suppliers list and to be delivered to the team.
Set the conditions, terms and policies for the contracts with hotels, suppliers and the clients.
Keeping up to date with any changes in tourist activities and events.
Recruiting, training, managing, appraising and motivating staff.
Back-up sales team and hand over problems on the spot with operators or clients.
Preparing a professional file for the most recommended tours on each city or island.
Preparing contract between the travel agent & the client in order to saving travel agent & client rights.