Distribution and Warehousing Manager (Egypt & Sudan)
Sanofi
Total years of experience :21 years, 9 Months
Managing all the company finish goods movement from sources to distribution centres and later to customers including storage
and transportation at both physical and statutory levels
Calculate, analyse and monitor all Financial and commercial activities related to warehouse and distribution department.
Act as the custodian of the company assets and governor of internal processes and operating procedures in line with legislation
guidelines
Managing all goods flows either from local or international suppliers to distribution centres timely
Apply storage practices in line with products standards & warehousing practices to assure products security and compliance
Embed all best practices related to stock taking, asset protection and loss prevention standards with continuous updates
Monitor goods movement, report slow and dormant items and any risks related to expiry
Apply strictly all health and safety standards related to personal and goods
Receive customer orders & assure timely delivery in right quantity and conditions at both retail and wholesale channels
Manage all transportation activities either in own or rented trucks including maintenance and scheduling
Lead the customs clearance activities with assigned brokers, speed up release flows through early shipment plans
Update business partners on all replenishment updates to manage customer relations and forecasting
Lead cost saving initiatives through continuous reviews to working schemes and activities
Work closely with finance on stock management and working capital improvements through interactive initiatives
Set annual and monthly objectives for the supply chain team inline with company objectives and strategy
Act as ERP super users and lead implementer for systems and ways of working upgrades
Develop medium and long term plans to drive growth, cost reductions and customer experience enrichment
Report monthly KPI’s results to take proper decisions
Elamir Group is the Biggest Destributors for all P&G, Nestle, Danon and Marico.
Egypt Warehouses Managed: El-Obour, Gesr El-Suez, Shobra, Helwa, Ismailia, Suez and Port Said.
Manage Project with one of the Oil & Gas Companies.
Expediting, Freight forwarding & Logistics solutions.
• Manage and organize Project contract with Maersk Oil Qatar with a team consists of 13 employees that handles entire customer POs. worldwide and to ensure that all POs & line items to be ready & delivered on time. (Expediting - Forwarding & Delivery)
• Ensure maintaining all KPIs as per contract requirement KPI (Overdue >=10% - Expediting \{KPI 1-2-3\} >=98% - Clearance >=98% - Delivery >=98% - Invoicing
- Manage and organize work efforts to exceed sales department plan as developed in conjunction with local management, directly responsible for all the sales activities across the region. Coaching & developing a team that is covering Qatar, achieve sales goals through hands-on market planning, personal sales execution and development of business relationships with key customers, new business and retention.
- Ensure that the company is setting the desired goals and fulfilling them, direct all departments towards the right path & drives them to increase revenue & thus making more profits.
- Maintain constant familiarization of product offerings and developments.
- Research and maintain current information regarding:
Competitive information, Top customers and their requirements, Specific solutions offered to customers.
- Manage the commercial field of the organization in different aspects. By managing the sales team and the direct sales through the desired strategies. The short and the long term revenue deriving strategies of the organization properly planned and executed. Making relationship of partnership with the senior level sales executive & the different scopes for business development by the relationship created with all departments.
- Arranging the coordination between the sales, marketing and the executive team to support the organization to function smoothly. Also maintain strong grasp of the guidelines and ensure that all the departments to follow these guidelines which are related to the sales practice of the state & handle the short and the long term commercial ventures by providing a strong driving force to the company.
- Working closely with the upper management, agreeing on certain goals and targets.
- Insure that the strategies agreed on with the top management are 100% reflected on our local and global business activities through monitoring the different approached with the local team or global biding team in the regional level.
June 2011 - To Date: Implant Key Account Manager (Petroleum Section Projects Department) Schlumberger.
DHL Global Forwarding Egypt
Job Role: Main responsibilities are developing the business with customer and gain a bigger margin of their shipments, increase DGF market share with all SLB shipments (Inbound & Outbound), enter all necessary information for the Online Bids for customer, advising customer with updated report for all their shipments on daily basis, Take independent decisions which could have affect people inside and outside the immediate work team between DGF & SLB, also work with others internally & with customer team to reach conclusions that affect both sides and reach customer satisfaction.
Handling all Import / Export Shipments (Airfreight / Sea freight) Schlumberger starting by collecting & advising with the best competitive rates then, following up with operation team for Booking with suitable carrier, then Handling, Stuffing Containers, Trucking, arranging with carriers for the B/Ls. & AWBs Details and all shipping documentation till received by Consignee. Also, a special Treatment & Handling for the ODD Pieces, Over gauge shipments & Pipes with different sizes, following up with accounting department to achieve payments on time.
Develop and manage the implementation plan for customer, ensuring the successful delivery according to client needs, Identify and document process requirements for customers, Helping in the development of any systems that could help in further productivity enhancement, thinking & advising with new processes, procedures & work instructions to create easier work flow, Work closely with all departments and recommend solutions to ensure the customer's needs & satisfaction, Provide & insure successful handover if any, Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions. Achieving targets that aligned with business goals for both sides (DGF & Customer)
Schedules time effectively, use efficient work methods and tools, arranging meetings with departments' heads & team to identify and understand each customer's needs. Express and act to assist the customer in an efficient and team manner, Set clear and effective goals and objectives. Establish a course of actions and a sequence of process to ensure that activities and objectives are efficiently achieved as reach the customer & DHL satisfaction.
Facilitate others through personal involvement, mentoring & support to Create an environment that helps in the growth and development to improve the capability to achieve our strategic vision.
Was able to increase DHL market share with Schlumberger's shipments in different fields (custom clearance, air & ocean freight shipments as well as land freight.
Was able to decrease the amounts of the over dues needed from Customer since 2009 to date and reach almost 65% achieved including non-paid normal invoices, invoices with problems was solved & paid, discussing with customer and decreasing the deducted amounts on other amounts.
June 2010 - To date: Country Sales Manager DHL Global Forwarding Libya:
Job Role/Department:
- Manage and organize work efforts to exceed sales department plan as developed in conjunction with local management, directly responsible for all the sales activities across Libya region. Coaching & developing a team that is covering Libya, achieve sales goals through hands-on market planning, personal sales execution and development of business relationships with key customers, new business and retention.
- Ensure that the company is setting the desired goals and fulfilling them, direct all departments towards the right path & drives them to increase revenue & thus making more profits.
- Maintain constant familiarization of product offerings and developments.
- Research and maintain current information regarding: - Competitive information.
- Top customers and their requirements
- Specific solutions offered to customers
- Manage the commercial field of the organization in different aspects. By managing the sales team and the direct sales through the desired strategies. The short and the long term revenue deriving strategies of the organization properly planned and executed. Making relationship of partnership with the senior level sales executive & the different scopes for business development by the relationship created with all departments.
- Arranging the coordination between the sales, marketing and the executive team to support the organization to function smoothly. Also maintain strong grasp of the guidelines and ensure that all the departments to follow these guidelines which are related to the sales practice of the state & handle the short and the long term commercial ventures by providing a strong driving force to the company.
- Working closely with the upper management, agreeing on certain goals and targets.
- Insure that the strategies agreed on with the top management are 100% reflected on our local and global business activities through monitoring the different approached with the local team or global biding team in the regional level.
- Was able to achieve 98% of the budget for 2010 although being a new candidate in a whole country do not know any customers, streets, language, etc . that was not easy but it was very challenging for me to reach such achievement.
- Was able to increase the database with new customers in Libya with new fields for example Marble & Granite customers & new multinational company that was added also.
- Arranged with most of the huge customers a suitable way for the payment of their outstanding dues that satisfy both sides.
January 2009 - June 2010: Key Account Manager (Petroleum Section Projects Department)
DHL Global Forwarding Egypt
Job Role: Main responsibilities are developing the in house customers and gain others, where able to build a portfolio of companies generating a number of customers from 4 companies in department that reach 12 companies.
By visiting new customers to be added to our present contract with EGPC Egyptian General Petroleum Corporation.
& bedding new customer gained UGDC United Gas Derivatives Company.
Handling all Import / Export Shipments (Airfreight / Sea freight) for Petroleum companies which are under the contract in hand with the EGPC starting with receiving the order, Booking with suitable shipping line, Handling, Stuffing Containers, Trucking, arranging with Shipping lines the B/Ls. Details and all shipping documentation till received by Consignee. Also, a special Treatment & Handling for the ODD Peaces, Over gauge shipments & Pipes with different sizes.
August 2008 - December 2008: Key Account Manager (Exxon Mobil Egypt)
DHL Global Forwarding Egypt
Company Industry: Oil/Petroleum
Job Role: Handling Export Shipments (Air / Sea) starting with receiving the order, Booking with suitable shipping line, Handling, Stuffing Containers, Trucking, arranging with Shipping lines the B/Ls. Details and all shipping documentation till received by Consignee. Also, search for the best suitable Trucker who will match the safety requirements of the client, including Trucks, drivers, forklift, etc
Arrange a weekly report, which includes all the requested shipping lines with the first available vessels for the destinations required, another report includes the latest situation of each of the company's shipment.
Issuing & follow up the invoices for each shipment until paid, and solve any problems occurs during the cycle of shipments.
Arrange weekly meeting with Exxon Mobil to discuss situations & problems of shipments, payment or any other issue occurs during cycle of work.
September 2006 - August 2008: P&G LLP Operations Project Coordinator
DHL Global Forwarding Egypt
Company Industry: Manufacturing and Production
Job Role/Department: Logistics Leading Logistics Chain.
Handling Export Shipments starting with receiving the order, Booking with suitable shipping line, Handling, Stuffing Containers, Trucking, arranging with Shipping lines the B/Ls. Details and all shipping documentation till received by Consignee.
Also, Gathering all information needed to for the success of the project.
Advising which suitable root, shipping line for special traffic destinations and any other advice, which might help in reducing the cost or Transit Time which also helps in decreasing costs and risks of run out of Materials that also gain the best benefit.
Handling Purchase Orders from the Date of Issuing till arrival at destination.
Following up with the shipping Line and the Suppliers, etc.
Schedules time effectively, use efficient work methods and tools, arranging meetings with departments' heads & team to identify and understand each customer's needs. Express and act to assist the customer in an efficient and team manner, Set clear and effective goals and objectives. Establish a course of actions and a sequence of process to ensure that activities and objectives are efficiently achieved as reach the customer & DHL satisfaction.
Facilitate others through personal involvement, mentoring & support to Create an environment that helps in the growth and development to improve the capability to achieve our strategic vision.
February 2003 - August 2006: Project Coordinator
DHL Global Forwarding Egypt
Job Role: Update consignee by any information concerning the shipment.
Provide customer by the necessary tracking report if requested.
Meetings with customers for up-to date information
Follow up delivery of documents required for customs clearance procedures.
Coordination with colleagues and information sharing.
Issuance and sending the invoices to DGF network.
Communicate with DGF network for job handling for all specified outbound shipments.
Coordinate with the account department to clean regularly the file closing.
Handling Export shipments for the Largest FOUR Petroleum Companies in Egypt, including Booking, Handling, Stuffing Cont., Trucking, etc
May 2002 - January 2003: Import & Export Manager
Egyptian Agricultural & Industrial Development Co.
Egypt
Company Industry: Manufacturing and Production
Job Role/Department: Logistics Negotiate with Vendors to get the best rates.
Negotiate with Shipping Lines to get the best rates & offers.
Following Up with Vendors & Shipping Lines to be sure that the Materials / Spare Parts arrives at Destination at the exact time planed
Gather & Issue all the Documentations and deliver to Custom Clearance Agent before the arrival of Vessels.
Responsible for handling the Export Shipments including, Documentation, Containers Bookings, Stuffing and Trucking.
October 1997 - May 2002: Import Manager
Egyptian Agricultural & Industrial Development Co.
Egypt
Company Industry: Manufacturing and Production
Job Role/Department: Logistics Negotiate with Vendors to get the best rates.
Negotiate with Shipping Lines to get the best rates & offers.
Following Up with Vendors & Shipping Lines to be sure that the Materials / Spare Parts arrives at Destination at the exact time planed
Gather & Issue all the Documentations and deliver to Custom Clearance Agent before the arrival of Vessels.
June 1996: Alson High Institute for Tourism & Hotels, Cairo, Egypt Bachelor's degree/higher diplom