IT Specialist
Sigma IT
Total des années d'expérience :11 years, 2 Mois
• Installing & Configuring Windows Server 2016, Windows Server 2012 R2, Windows Server 2012 & Windows Server2008.
• Administrate VMware.
• Configuring Cisco Switches, Cisco IP Telephony.
• Configuration and testing of any new hardware and software.
• Installing and Operating Windows desktop and server operating systems.
• Work within a TCP/IP network environment, including DHCP, DNS and Ethernet.
• Handle incoming incidents via the phone / e-mail promptly and effectively. • Diagnosing and resolving a wide range of technical issues.
• Escalating issues where necessary to superiors.
• Investigating and implementing ways of reducing major issue in IT. • Ensure that all issue are captured and entered in the logging software. • Updating support documentation.
• Provide troubleshooting and configuration support for client desktop and networking environment.
• Maintain all local IT, networks, servers, Laptops, computers, printers, scanners, and consumables.
• Manage and resolve issues as part of the IT support team
• Manage users and group within the Active Directory
• Under supervision, provide servers backup and restore database servers. • Create reports on hardware & consumable status.
• Troubleshoot issues with the fingerprint machines
• Installing & Configuring Windows Server 2016, Windows Server 2012 R2, Windows Server 2012 & Windows Server2008.
• Administrate VMware.
• Configuring Cisco Switches, Cisco IP Telephony.
• Configuration and testing of any new hardware and software.
• Installing and Operating Windows desktop and server operating systems.
• Work within a TCP/IP network environment, including DHCP, DNS and Ethernet.
• Handle incoming incidents via the phone / e-mail promptly and effectively. • Diagnosing and resolving a wide range of technical issues.
• Escalating issues where necessary to superiors.
• Investigating and implementing ways of reducing major issue in IT. • Ensure that all issue are captured and entered in the logging software. • Updating support documentation.
• Provide troubleshooting and configuration support for client desktop and networking environment.
• Maintain all local IT, networks, servers, Laptops, computers, printers, scanners, and consumables.
• Manage and resolve issues as part of the IT support team
• Manage users and group within the Active Directory
• Under supervision, provide servers backup and restore database servers. • Create reports on hardware & consumable status.
• Troubleshoot issues with the fingerprint machines
My Role is :
1. Sales a web sites for companies local and international companies.
2. Observer Tenders for the company.'
3. Dealings with government institutions