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NADRH ALHASSAN, Telecommunication Analyst

NADRH ALHASSAN

Telecommunication Analyst

king Saud bin Abdelaziz university for health science

Location
Saudi Arabia - Eastern Province
Education
Master's degree, Computer science and Information Systems
Experience
8 years, 3 Months

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Work Experience

Total years of experience :8 years, 3 Months

Telecommunication Analyst at king Saud bin Abdelaziz university for health science
  • Saudi Arabia
  • My current job since August 2017

- Dealing with Cisco UCM and any field related to Cisco application.
- Researches and recommends cost-effective upgrades to and replacements for telecommunications hardware systems and software packages.
- Provides and/or coordinates technical assistance, maintenance, and repairs; resolves operational problems while minimizing system downtime and service interruption

Telecommunication technician at king Saud bin Abdelaziz university for health science
  • Saudi Arabia - AL-MEBARAZ
  • August 2017 to May 2021

Dealing with Cisco UCM and any field related to Cisco application.
- Install / transfer/ Cancel/ update phones information.
- Setup \[Phone / Soft phone/ hotline/ Voice massage/ Fax / Calling search space / Route pattern/ Getaway/ SIP trunk/ Personal directory/ Speed Dial/ forced Authorization codes\]
- Network troubleshooting.
- Participation as \[ System Analyst - database designer - web designer\] in a project:
1- 911 Command center.
2- Location Management System.
3- Phonebook (online directory).
- English speaker on
1-Orentation day for all new employee since 2018 - present.
2- 6th cultural program held at king Saud bin Abdelaziz university 2018.
3- Lecture at Alhassa female collage in “Giving” event 2018 and 2020.

Computer Instructor at Technical college
  • Saudi Arabia - Eastern Province
  • April 2015 to June 2015

Training students of technical college for Cambridge Microsoft Office

Computer Teacher at Dohaat Alebdaa International Schoo
  • Saudi Arabia - AL-MEBARAZ
  • January 2014 to April 2015

Teaching computer science at Dohaat Alebdaa International School (Primary + Intermediate)

Education

Master's degree, Computer science and Information Systems
  • at King Faisal University, KSA
  • May 2021

Paper and Research in master’s degree: 1- A Novel Framework for Arabic Dialect Chatbot Using Machine Learning. (Published 2022)

Diploma, English
  • at University Of New Haven
  • May 2016
Bachelor's degree, Computer and Management Information Systems
  • at King Faisal University, KSA
  • January 2014

Specialties & Skills

Data Mining
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Usability Engineering
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Cyber Security
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Artificial Intelligence
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Cisco Call Manager
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Network troubleshooting detector
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cyber security
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Machine learning
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English public speaker
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Languages

Arabic
Native Speaker
English
Expert

Memberships

Saudi Council of Engineers
  • Computer Spacilist
  • August 2021
Toast master
  • English public speaker
  • January 2018

Training and Certifications

Cisco and other certificate (Training)
Training Institute:
Cisco Academy x kSAU
CNNA Security 210-260, all about VPNs (Training)
Training Institute:
UDEMY courses
Date Attended:
April 2022
Cisco IT (Training)
Training Institute:
Cisco Academy x king Faisal university
Date Attended:
December 2014
Cisco CCNA1 (Certificate)
Date Attended:
November 2014
The complete cyber security course: Hackers exposed! (Training)
Training Institute:
UDEMY courses
Date Attended:
April 2022
Duration:
12 hours

Hobbies

  • Scientific research
    Get the award, of Prince Turki bin Mohammed bin Fahd of Excellence (class scientific research)2008