Nader Hijazi

I am responsible for overseeing all operational activities related to the real estate developments of our company, as well as the developers associated with us. This includes building and structuring the internal and external Zoho system cycles and Modules to interconnect and facilitate all activities and processes with the latest and best practices among other competitors

confidence.
Data-Driven Decision Making & BI Dashboards - Leveraging analytics and real-time dashboards to monitor KPIs,
drive accountability, and align operations with strategic objectives.
Directly responsible for the strategic and operational oversight of all company real estate development projects, as
well as managing and guiding developments for associated partners across multiple sectors (residential,
commercial, hospitality, and mixed-use).
Designed, built, and implemented a comprehensive Zoho ecosystem (cycles and modules) to automate,
interconnect, and optimize all business processes, including sales, finance, HR, collection, project management, CRM,
brokers and sales services — creating one of the most advanced digital real estate infrastructures in the region.
Oversaw 9 departments and more than 35 direct reports, with indirect supervision of ~100 employees across different
functions, ensuring operational excellence and alignment with the companys growth objectives.
Developed and implemented end-to-end operational frameworks covering the entire lifecycle of projects — from
land acquisition, feasibility studies, and concept design through construction, sales, customer service, and key
handover.
Led client-facing innovations including EV Connect, a fully integrated broker and customer platform, enhancing
transparency, engagement, and satisfaction.
Led the transformation of internal operations by converting complex workflows into seamless Zoho-powered
business cycles, enabling real-time data flow, process automation, and cross-departmental alignment for maximum
efficiency and strategic control.
Drove ISO 9001 and ISO 10002 certification achievements, embedding a culture of quality management, complaint
handling excellence, and Best Place to Work recognition.
Established performance monitoring systems with detailed KPIs and micro-level tracking of sales cases across
departments, enabling real-time insights and data-driven decision-making for top management.
Partnered with government entities (RERA, DLD, DTCM, RTA, and Banks) to ensure compliance, secure approvals, and
facilitate smooth project onboarding and delivery.
Directed operational risk management frameworks to mitigate legal, financial, and compliance risks, ensuring
projects meet regulatory and financial standards.
Provided direct consultancy and reporting to the Board of Directors on strategic decisions, highlighting operational
performance, financial impact, and expansion opportunities.
Championed technology-driven problem solving, creating dynamic modules and digital workflows that reduce
bottlenecks, eliminate manual errors, and increase overall project velocity.
Implemented advanced data analytics and BI dashboards, delivering actionable intelligence that empowers
leadership to make precise, high-impact business decisions.
Fostered a collaborative culture between sales, marketing, engineering, and finance departments, ensuring unified
business direction and achievement of corporate targets.
Represented the company with key investors, master developers, and financial institutions, strengthening strategic
partnerships and opening new channels for financing and development collaboration

Managed project escrow accounts, overseeing contractor payment withdrawals in coordination with RERA and
banking partners.
Developed and implemented new inter-departmental strategies and policies using Salesforce to streamline
operations and other departments to enhance business connectivity of procedures
Led the sales administration team, supporting sales operations to ensure smooth and secure deal closures.
Successfully managed government relations with key entities (Nakheel, DLD, RERA, DTCM, RTA) to ensure a smooth
process for NOCs and project requirements, maintaining excellent business relationships.
Oversaw the registration of sold properties with the Dubai Land Department (Oqood & DSR systems) and coordinated
with third-party surveyors and engineering teams to ensure compliance.

Maintained excellent relationships with the Land Department / RERA and key developers, which was instrumental in
resolving escalated and complex matters related to the Plots & Projects.
Managed and initiated the registration of selling transactions for company assets with all relevant parties (DLD,
banks, developers, and clients).
Handled DLD Legal department cases for property termination / settlements and successfully resolved them.
Oversaw the registration, subdivision, and modification of plot information for project registration, ensuring
regulatory compliance for Mega Real Estate projects.
Led a team to facilitate interdepartmental communication and ensured project objectives were met in a timely and
cost-effective manner.

Managed the registration of financed properties with the Dubai Land Department and Master / Sub developers
across Dubai, Sharjah, RAK, and Abu Dhabi.
Successfully resolved complex issues related to property registration, cancellation, mortgaging, and transfers in
coordination with developers, DLD, and banks.
Prepared and presented monthly reports on property transfers and contract status for management review.
Acted as a company representative, signing on behalf of Tamweel PJSC for asset sales.

Crew Real Estate Solutions is a company established to assist the developers in their daily activities and for consultancy, we assist the RE developers is anything required in the filed, Customer service, System, DLD/ RERA procedures, collections, brokers, Sales, finance, Legal, call centre.

Founded and lead a real estate procedure solutions firm managing, demonstrating entrepreneurial spirit and a
comprehensive understanding of the market.
Handling Developers procedures related to DLD, Rera and master developers related to financial, approvals and legal
matters in every department related to the Dubai Real Estate Development
Manage all aspects of the business, from strategic direction to daily operations.

* Handling sale admin formalities to support sales team with their deals to insure the right process and regulations of the deal and to secure company portfolio with their clients.
* To manage finance, legal, contracts, marketing matters and insure that Dubai land department rules and regulations are applied on each step.
* Handling client complaints and inquires to reach to a proper settlement when needed.
* Handling contracts department
* Handling property termination procedures with Dubai land department
* Managing escrow account with RERA and insure a smooth process of withdraws and deposits.
* Handling and managing Bank requests in perspective of Escrow account in Dubai Land Department
* Coordinate with legal department in regards to court cases and support them with all requirements.
* Handling master developer requests and ensure a smooth process of applied requests.
* Handling relationship management with the bank who is offering the finance offers of our clients.
* Registration of company assets at Dubai land department
* Surveyor followups and coordination with engineering department to.provide all requirements to register the project details at Dubai land department (OQOOD & DSR system)
* Solving and proposing IT system modification when needed for a easier process of our portfolio on Oqood system.

• Follow-up with RERA for registration of projects; register and sub-divide plots with Land departments for the same
• Manage and initiate registration of financed properties with Dubai Land department and Developers.
• Co-ordinate with key stakeholders for business development, disbursement, customer service, etc., on all issues raised out of Transfers or Registration of properties
• Attend to and resolve all issues with the Land department, Developers and Banks for Property Registration / Cancellation, Mortgaging, Transfers, etc.
• Follow-up on the registration process of foreclosure cases as well as issuance of Title deeds and affection plans ensuring receipt of Title deeds from the Land department
• Co-ordinate with Developers and the Land department in initiating the process of registration of financed assets for plots as well as properties.
• Prepare and draft English / Arabic letters to different government departments and Developers
• Prepare monthly reports on status of property transfers, contracts and Title deeds for Management review; ensure all land transfers are performed as per Rules & Regulations
• Emphasize on improving customer service record and intervene during issues / concerns ensuring all transactions run smoothly
• Facilitate customer oriented operations ensuring customer satisfaction by achieving delivery & service quality norms

• Interact with key stake holders like Business Development, Disbursement & Customer service on any issues arising out of Transfers or Registration of the properties.
• Maintain relationships with Developers and Regional investors for smooth completion of operations activities.
• Managing and initiating the registration of the financed properties with Dubai Land Department and developers in Dubai, Sharjah, RAK or Abu Dhabi.
• Resolve any issues faced through Land department/Developers and Banks for Property Registration/ Cancellation, Mortgaging and Transfers.
• Represent and sign on behalf of the company for the sale of assets owned by Tamweel PJSC.
• Initiate the process of registration of financed assets in coordination with Developers and Land department for the plots and properties (off plan and completed).
• Worked on the consolidation process with developers and ensured all Sharia and Legal aspects are covered while canceling the unit purchase with the Developer.
• Prepare monthly reports on status of property transfers, contracts & Title deeds for Management review.
• Ensure that the transfers at the Lands department are performed as per the Rules & Regulations of the Land Department and follow up for issuance of Title Deeds and affection plans.
• Preparing and drafting English/Arabic letters to the different government departments and developers.
• Interact with regional investors for signing Purchase Sale Agreement.
• Follow up to expedite the registration process of foreclosure cases and insure of receiving the Title deeds from land department with the coordination of the developer.
• Clearing the customer’s liabilities with the other banks (External Buyout) and transferring their loans to Tamweel PJSC.
• Attend meetings and gather the required information and solve the company pending issues.
• Follow up for the payments issues and the Reconciliations with developers.
• Applying property/plots valuation with the Land Department.