Group Human Resources Department Manager
The Commercial Real Estate Co. (AlTijaria)
Total years of experience :12 years, 1 Months
o Devise and implement HR strategy for the company & its subsidiaries.
o Ensure that the corporate policies and procedures are implemented across the
company.
o Monitor the Group HR Processes to ensure compliance with the corporate HR
policies and procedures and the labor laws.
o Devise KPIs for the department and monitor them for deviations and ensure their
alignment to the corporate strategy.
o Review reports on employee attrition, performance, employee satisfaction, talent
development and make recommendations to management.
o Monitor department’s operational costs to identify deviations from department’s
budget.
o Approve manpower requisitions and make recommendations to the concerned
group / department.
o Review recruitment activities to ensure that the manpower requisitions are timely
processed.
o Monitor and review performance of staff to identify areas for improvement &
training.
o Review the existing HR processes and recommend improvements for timely
provision of support services.
o Complete payroll operations, monthly salaries accurately, and follow-up attendance
processes.
o Reviewing the annual management evaluations and management indicators for all
departments and ways to improve management.
o Provide administrative framework, leadership, motivation, functional direction and
facilitate team communication to maximize team contribution in a proper work
environment.
- Introduced benefits programs to promote wellbeing, from gym memberships to cycle-to-work schemes.
- Planned, organized, and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Facilitated company restructures to boost team productivity.
- Implemented diversity, equity, and inclusion initiatives to boost employee engagement and retention.
- Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
- Established data-driven insights to enhance operations.
- Created professional templates for offer letters and employment contracts.
- Served as senior point of contact for Employee Relations matters.
- Processed payroll for 200+ employees working with accounting team.
- Liaised with line management staff to accurately identify in-house training needs and deliver appropriate development programs.
- Automated payroll and HR reporting using inhouse & Microsoft dynamic software.
- Managed performance appraisal systems and policies.
- Improved business HR policies by guiding and collaborating with managers.
- Monitored evolving regulatory changes and parameters to maintain operational compliance.
- Created succession plans and promotion paths for staff.
- Advised line managers on correct disciplinary procedures for compliant issue resolution.
- Conducted workforce planning and benchmarking to meet company needs.
- Analyzed market data to create competitive compensation and benefits packages.
- Led high-performing teams and developed organizational leadership capacity.
- Developed bonus and incentive programs to drive employee performance.
- Reduced staff turnover through improved performance development programs.
- Provided strategic direction for human resources management team.
- Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
- Advised on contract and salary obligations to meet business and employee requirements.
- Coordinated reference and background checks for compliance with right-to-work guidelines.
- Coordinated staff performance and productivity assessments.
- Determine number of Employees, skills, and qualifications to meet the organization’s objectives and projects deadlines
- Developed robust recruitment processes for high-performing operational teams.
- recruitment and training development.
- Established personnel policy and processes to meet key business objectives.
- Evaluated company performance reports to identify personnel inefficiencies.
- Implemented improved staff development initiatives for maximized employee retention.
- Interviewed and hired staff fitting job and team requirements.
- Investigated and documented workplace grievances to eliminate future incidents.
- Led payroll teams in verifying prompt, accurate staff, and freelancer payments.
- Led staff satisfaction surveys to identify improvement areas and implement strategic solutions.
- Maintained up-to-date knowledge of HR legislation for continued regulatory compliance.
- Negotiated terms of employment for staff and contractor agreements.
- Provided one-to-one coaching sessions to identify relevant training opportunities.
Determine number of Employees, skills and qualifications to meet the organization’s
objectives and projects deadlines
- Analyze the skills and competencies that required for each particular position and develop
job descriptions and duty statements
- Advertise for job vacancies, evaluate applications, interview applicants, coordinate
selection tests, prepare reports and make recommendations to management about
candidates’ appointments
- Maintain the personal records for all employees on matters such as wages,
superannuation, leave and training, and prepare associated management reports on
monthly bases
- Prepare a company salary scheme for all Employees.
- Monitor Employees time sheet, attendances and payroll.
- Arrange and conduct Employees training
- Use a number of management information systems to record, maintain, plan and manage
the organization’s human resources
- Provide advice and information to management and employees on human resources
policies and procedures, including equal opportunity, anti-discrimination and occupational
health and safety programs
- Assist employees with work matters, career development, personal problems and labor
law matters.
- Organize employee welfare services such as health and wellbeing programs, first aid and
fire warden training, and social activities
- Help implement organizational changes (such as those following from Kuwaiti Labor Law
legislation, revised job classification structures or technological changes)
- Assist management in enhance Employees motivation and productivity
- Provide ideas and drive social activities to increase Employees loyalty and job satisfaction
- Maintain records and maintenance logs for company valuable assets including vehicles
and mobile labs.
- Support technical team in administration activities including tenders, gate passes and
logistics.
- Take part in strategic management.
• HR responsibilities:
- Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
- Dealing with recruitment, organizational development, performance management, reporting processes.
- Conducting actively recruitment processes.
- Managing the Performance Management System and working for the enhancement of the system.
- Implementing HR policies within the organization.
• FA responsibilities:
- Manage all annual closings including month-end and quarterly closing activities.
- Manage cost controlling, cost policies, etc..
- Review routine reporting of financials.
- Perform and direct management and ad-hoc reporting for the board of directors.
- Monitor tax related issues and legal processes.
- Manage banking relations and funding issues.
- Cash flow management and reviewing/reporting of cash related risks.
- Financial and performance analysis, provide clear opinion about company's direction to top management.
My Key Responsibilities are:
• Manage and execute the marketing strategy for FOCUS Products (Consultancy & Training).
• Manage all the communications for the Brand.
• Grow the on-line presence for the brand through a comprehensive on-line strategy and activation.
• Run the consumer research for the brand/category to generate insights to grow the business.
• Develop consumer interaction initiatives at various occasions to increase consumption and brand presence.
• Analyze the market developments, competitive moves to adjust the brand strategy.
• Monitor the media coverage for the brand and share with the management/organization.
• Attend & hold sales & IT meetings with concerned staff, monitor performance, encourage them, discus about market trends, competitor activity.
• Put the business plan for the next year and set the target for the month.
• Clear and pass leads, transfer unnerved accounts, and organize the sales execution.
• Help solve sales problems and customers problems.
• Organize contests for the sales, and contest for products to provide right focus on products in order to achieve targets.
• Participate in Events, Seminars, conferences and Business meeting of and for FOCUS.
• Update the FOCUS Institute Director of any critical incidents; come up with suggestions and recommendation to improve the sales and Marketing needs.
• Plan, Execute, Monitor and Control on-going seminars in coordination with concerned teams.
• Give training for other sales & IT management teams if needed.
• Participate in Web designing and Programming of FOCUS system.
• Build online applications that support revenue and online projects.
• Support and help maintain current portal updates, HTML
• Create HTML work for new designs to be applied to the portal.
• Participate in Telesales and Marketing communication.
• Analyze Customer Satisfaction and Needs and reporting to section head.
• Analyze and Monitor social media activities.
• Perform any other jobs, tasks and targets assigned by FOCUS Management.
AkilBaity.com is a website which designed for putting all home businesses in one place
• My Main duties are:
o Managing the content of the static website adding the menu dishes of the home kitchens with their images & exporting the billing reports of the orders of each home kitchen delivered through the website using Microsoft Excel.
o Manage the banners on the website using click banners managers.
o Responsible of all the social media accounts of the projects.
o Designing all the images for the marketing campaign of the home kitchens registered in the project.
o In charge of the IT coordinator with the company that built the website.
o Public relations coordinator with the registered home kitchens.
o Customer services coordinator with the registered of the website (Normal users & Home kitchens owners).
•My Main duties:
o Administrating the company website, a dynamic website with Joomla CMS.
o Responsible for the Social media of the Company (Twitter, Facebook, Youtube & Instagram).
o Responsible for the E-Marketing of the company.
o Managing the users, menus, & banners on the websites.
o Create electronic survey form using Google forms for the Public Authority for Industry’s campaign.
o Create electronic forms for the administrative affairs of the company & linked them to the website.
o Handling dynamic websites for more than 5 projects of the company, some are built with Joomla CMS and PHP, like SMEs website. Others are static website developed with HTML.
* Job Fair website (Kuwaiti recruitment project)
A developer in the project which is a dynamic website developed with Joomla CMS and full database, with a full recruitment system, my main duties in that project were:
• Administrate, Manage & develop the front & back end of the website.
• Testing modules & functions of the recruitment system.
• Upload the vacancies data of the employers' database.
• Link the online psychometrics test to the website and schedule the sessions to do it for the jobseekers.
• Configure the plan of the employers based on the sponsorship.
• Configure banners of the employers based on the sponsorship.
• Manage the modules of the recruitment system based on the needs of the project (ex. How to categorize or search the jobs & how to view the vacancies, latest resumes or statistics).
• Prepare a manual for the employers to manage their account using the system dashboard.
• Filter the database as the employer’s requirements.
• Export the database of the jobseekers & their resume and send it on CDs to the employers.
• Fix bugs when appeared during the run of the project.
• Issuing reports of the system statistics.
* Kuwait Industries Union (KIU) - (EDARA customer)
A Developer in the IT project to develop the KIU industrial portal, my main duties in that project were:
• Edit the interface of the portal.
• Edit the templates and the modules of the main page & inner pages.
• Create the articles of any events or news.
• Testing the modules, forms, functions of the portal.
• Upload the latest pictures to the portal’s gallery.
• Create any needed modules or configure the existence ones
• The administrator of the factories database.
• Configure the E-Industrial magazine of the KIU using FlippingBook component.
• Configure the E-directory of the KIU factories using zoo component with a link to an electronic registration form that fill the database of the directory.
• Supervisor of applying the psychometric Electronic test for a recruiting project for fresh graduates in factories
• Skilful computer trainer for the Kuwait Industries Union’s Staff managing their Industrial Portal.
- Main Expertise:
o Practical knowledge in Joomla CMS.
o Knowledge in the host and domain registration.
o Knowledge in how to deal with Joomla’s templates, components, & extensions.
o The administrator of the Kuwait Industries Union (KIU) portal with all their functions.
o Experience dealing with JEvents, & Chronoforms components.
o Practical knowledge in Widgetkits component (slideshow, slideset, gallery, accordion, lightbox, spotlight, & media player) and all their configurations.
o Familiar with YOOTheme templates.
Technical Assistant to a Nutrition Doctor for her Vitamin D & Minerals Research
• My main responsibility was created the E-survey template of the research using Microsoft Excel and linked it to separate main sheet to export all the answers of the patients and collect all the research results in one sheet.
Training student at Information Technology Department in the Operation & PCs section.
International business specialaization
Diploma in Applied Business Science Honors Student, was part of Computer Sociaty
