Nadia Giaffar, Sales Manager

Nadia Giaffar

Sales Manager

Schon Properties

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Spanish and Business
Experience
5 years, 8 Months

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Work Experience

Total years of experience :5 years, 8 Months

Sales Manager at Schon Properties
  • United Arab Emirates
  • January 2014 to October 2014

I was employed with Schon as a Sales Manager with the specific target of recruiting and setting up a new team, generating sales, implementing and exceeding targets and business development.

- Assisting with company re-branding;
- Assisting with marketing and company website;
- Arranging contracts with adverting portals such as Property Finder/Dubizzle;
- Writing the company policies working alongside the MD;
- Creating a business development plan;
- Producing training plan and training guides for the new employees;
- Implementing procedures and paperwork for all team members;
- initiate and coordinate development of action plans to penetrate new markets;
- Conduct sales myself to exceed targets whilst in the process of organizing and training new team.

HR/ Management and recruitment - currently we are a team of 20.
- Conducting full two weeks training to the new starters including power point presentations training guides, talks and on hands training;
- Lead generation and distribution;
- Dealing with day to day management of team;
- Daily and weekly meetings with my team and management;
- Analyzing KPI’s and guiding how to improve them;
- Pushing my team to achieve target, generate leads and assisting in closing deals;
- Provide timely feedback to senior management regarding performance;
- Conduct one-to-one reviews with all consultants to build more effective communication, to understand training and development needs, and to provide insight for the improvement of consultants sales and activity performance.

Assisstant Manager at Countrywide Real Estate
  • United Kingdom - London
  • October 2011 to June 2013

This role was based in Central London and for the biggest estate agent in the UK. I was consistently the highest sales negotiator and progressed onto conducting valuations and recruiting and training new employees alongside continuously progressing sales and business development.

- Consistently the highest sales negotiator throughout the two years and received awards to this effect for top regional sales and top national sales;
- Managed and trained all new starters, implementing targets and ensuring strategies were put in place for targets to be achieved;
- Reported all and any issues to management within an adequate time frame;
- Dealing with profit and loss of the branch income;
- Reporting weekly and monthly figures;
- Attending management meetings;
- Chasing through the branch pipeline to insure exchange of contracts and completions;
- Attending and securing valuations within the local area to hit targets set by management;
- Promoting the business and the brand at all times locally.

Recruitment Consultant at People for Property
  • United Kingdom
  • July 2009 to August 2011

I started this role as a graduate recruitment consultant within the property sector only for managerial and director roles.

- Use external resources in order to source the best talent in the market;
- source, establish and maintain relationships with all client companies through sales, business development and marketing techniques and consistently keep updated on progress;
- screen relevant CV’s through outbound calling and preparation for these to be sent out to live clients;
- managing candidates through the entire end-to-end process to include negotiation on contract terms;
- visiting clients to build and develop relationships and maintain a consistent level of professionalism throughout;
- developing a good understanding of client companies, their industry, what they do and their work culture and environment,;
- advertising vacancies by drafting and placing adverts in a wide range of media, for example newspapers, websites, magazines and using social media to advertise positions, attract candidates and build relationships with candidates and employers;
- headhunting - identifying and approaching suitable candidates who may already be in work
- receiving and reviewing applications, managing interviews and tests and creating a shortlist of candidates for the client;
- requesting references and checking the suitability of applicants before submitting their details to the client, preparing CVs and correspondence to forward to clients in respect of suitable applicants;
- organising interviews for candidates as requested by the client and informing candidates about the results of their interviews;
- negotiating pay and salary rates and finalising arrangements between client and candidates,
- offering advice to both clients and candidates on salary, training and career progression,
- working towards and exceeding targets
- reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmes.

Business Development internship at AMIA Loyalty Programme
  • United Kingdom
  • August 2008 to July 2009

- Market Research: Identify and evaluate specific business opportunities and market trends. Specific activities would include, but not limited to, desktop research, company and/or industry experts interview, survey and/or on-site visit, and market and competitive analysis;
- Partnership Development: Identify, build and manage long term relationships with strategic partners in pursuit of growth opportunities. Specific activities would include organizing and attending meetings with external parties to discuss strategic collaboration opportunities, handling external and internal communications and facilitate legal and licensing agreements with partners as needed;
- processes reports and paperwork to and from corporate offices;
- supports in performing various analytical special projects, including working with spreadsheet, presentation and/or database applications to create reports for department or office meetings;
- collaborates with staff and departments in preparing special projects;
- assisted business development manager in recruitment process to include top management to build the London team to over 100.

Education

Bachelor's degree, Spanish and Business
  • at Leeds University
  • June 2011
High school or equivalent, English Literature
  • at South Hunsley School
  • July 2004
High school or equivalent, Law
  • at South Hunsley School
  • July 2002

Specialties & Skills

HR Management
Business Development
Sales Management
Customer Service
CLIENTS
CUSTOMER SERVICE
MARKETING
SALES MANAGER
SALES TEAM
TRAINING

Languages

Spanish
Beginner