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نادية هزازي, Human Resources Specialist

نادية هزازي

Human Resources Specialist·Private Sector

Saudi Arabia

Diploma, إدارة وتسويق

Work experience

Total years of experience: 3 years, 8 months

Human Resources Specialist

December 2025 - Present

Private Sector

Jizan, Saudi Arabia

December 2025 - Present

• Oversaw and maintained employee data and records with a high accuracy rate, ensuring compliance and reliability.
• Crafted and reviewed employment contracts in alignment with company policies, significantly minimizing contractual discrepancies.
• Collaborated with various departments to streamline recruitment and hiring processes, effectively managing multiple job requests monthly.
• Fostered positive employee relations and addressed workplace conflicts, leading to a notable decrease in escalation cases.
• Administered payroll and benefits, ensuring timely and accurate processing to enhance employee satisfaction.
• Provided administrative support and customer service, contributing to a cohesive and efficient work environment.
Company industry:
Other Healthcare Services

Administrative Assistant

December 2024 - December 2025

Private Sector

Jizan, Saudi Arabia

December 2024 - December 2025

• Developed and maintained comprehensive reports and official communications, enhancing documentation accuracy and efficiency.
• Successfully coordinated and facilitated over 80 meetings annually, ensuring effective collaboration and communication among team members.
• Streamlined email management processes, achieving prompt responses to official inquiries, thereby improving overall customer service satisfaction.
• Assisted in administrative tasks, contributing to the smooth operation of the office and supporting HR initiatives.
• Demonstrated strong organizational skills and attention to detail in managing schedules and appointments, fostering a productive work environment.
Company industry:
Other Healthcare Services

Inventory Management

January 2021 - January 2022

Private Sector

Jizan, Saudi Arabia

January 2021 - January 2022

• Spearheaded the coordination of inventory operations, ensuring seamless movement across multiple facilities while maintaining a high level of accuracy.
• Oversaw interdepartmental supply chain activities, facilitating efficient transactions and enhancing collaboration among teams.
• Generated comprehensive inventory reports to inform strategic decision-making and optimize resource allocation.
• Developed strong organizational skills and attention to detail, essential for roles in management, human resources, and customer service.
• Cultivated a proactive approach to problem-solving, ensuring operational efficiency and customer satisfaction in administrative support roles.
Company industry:
Other Healthcare Services

Administrative Manager

January 2021 - January 2021

Private Sector

Jizan, Saudi Arabia

January 2021 - January 2021

• Oversaw daily administrative functions across multiple departments, ensuring seamless operations and collaboration.
• Led a dedicated team of 5-10 employees, effectively delegating tasks to align with organizational priorities.
• Achieved a 90% compliance rate in executing administrative decisions, demonstrating strong leadership and adherence to policies.
• Fostered a positive work environment that encouraged team development and enhanced productivity.
• Implemented process improvements that streamlined operations and increased overall efficiency within the departments.
• Acted as a liaison between departments, enhancing communication and resolving issues promptly to maintain workflow.
Company industry:
Other Healthcare Services

Customer Service Representative

January 2020 - January 2021

Private Sector

Jizan, Saudi Arabia

January 2020 - January 2021

• Delivered exceptional customer service, contributing to a high customer satisfaction rate of 92%.
• Efficiently addressed inquiries and resolved complaints, maintaining an average response time of just 15 minutes.
• Streamlined scheduling and queue management processes, successfully reducing customer waiting time by 25%.
• Collaborated with team members to enhance service delivery and improve operational efficiency.
• Utilized strong communication skills to foster positive relationships with customers and colleagues.
• Demonstrated adaptability in a fast-paced environment, ensuring customer needs were met promptly and effectively.
Company industry:
Other Healthcare Services

Education

معهد صعود الاجيال

April 2018

April 2018

Diploma, إدارة وتسويق

Saudi Arabia

جامعة جازان

June 2017

June 2017

Bachelor's degree, إدارة أعمال

Saudi Arabia

GPA (point): 4.23 out of 5

GPA (point): 4.23 out of 5

بكالوريوس إدارة أعمال لمدة 4 سنوات بمعدل 4.23 التدريب الميداني (على آلية التجارة والتسعير وإدارة الجودة) مشروع التخرج( تحويل السياحة الى مصدر دخل بدلا من النفط)

Skills

العمل الاداري والتجاري

Expert

Human Resources

Expert

Customer Service

Expert

Administrative

Expert

Team Building

Expert

الذكاء العاطفي

Intermediate

الإحساس بالمسؤلية

Expert

العمل الجماعي

Expert

التواصل الفعال

Expert

الحاسب الآلي وبرامج الأوفيس

Expert

التنظيم

Expert

حل المشكلات

Expert

إدارة الوقت

Expert

الأهتمام بالتفاصيل

Expert

التفاوض

Expert

مهارات إدارية

Intermediate

تحليل البيانات

Intermediate

ADMINISTRATIVE SUPPORT

Intermediate

BUSINESS ADMINISTRATION

Intermediate

CONFERENCE PLANNING

Intermediate

COORDINATING

Intermediate

CUSTOMER SERVICE

Intermediate

EMPLOYMENT CONTRACTS

Intermediate

HUMAN RESOURCE MANAGEMENT

Intermediate

INVENTORY MANAGEMENT

Intermediate

MANAGEMENT

Intermediate

MARKETING

Intermediate

العمل الاداري والتجاري

Expert

Human Resources

Expert

Administrative

Expert

Team Building

Expert

Languages

Arabic

Native Speaker

English

Intermediate