Telesales Executive
meraas
مجموع سنوات الخبرة :13 years, 7 أشهر
Adjust sales scripts to better target the needs and interests of specific individuals
Contact clients regarding sale or service offered
Explain products or services and prices, and answer questions from customers
Maintain records of contacts, accounts, and orders
Maintain call logs and reporting details regarding calls
Obtain customer information such as name, address, and payment method, and enter feedback into the system
Adjust sales scripts to better target the needs and interests of
specific individuals
Contact clients regarding sale or service offered
Explain products or services and prices, and answer questions
from customers
Maintain records of contacts, accounts, and orders
Maintain call logs and reporting details regarding calls
Obtain customer information such as name, address, and
payment method, and enter feedback into the system
contact potential clients in the UAE and other countries in
order to increase sales opportunities.
Entering the clients details into the database
presenting the product appropriately to clients to make a sale
or generate a lead
Maintaining and developing relationships with existing/new
clients via telephone calls
Determine requirements by working with customers.
Answer inquiries by clarifying desired information;
researching, locating, and providing information.
Resolve problems by clarifying issues; researching and
exploring answers and alternative solutions; implementing
solutions; escalating unresolved problems.
Fulfill requests by clarifying desired information; completing
transactions; forwarding requests.
Sell additional services by recognizing opportunities to up-sell
accounts; explaining new features.
Maintain call center database by entering information.
train and coach sales zone managers and unit leaders to:
prospect new sales representatives.
appoint and train new reps.
develop representatives to sales unit leaders.
analyze KPIs to build a strong effective action plan.
Managing staff
Merchandising
Hitting targets and implementing strategies to improve sales
Stock control
Hitting sales targets
Account analysis
Forecasting future sales
Taking care of customer service including handling queries and complaints
Recruiting and training new staff.
prospect customers.
negotiate and close deals.
make the teeth whitening procedure.
add on sales
instructed vocational training for high school students focusing in areas of
computer,
English,
social skills.
major: general management
