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Nadine Abuzahra, Administrative support/Document Controller

Nadine Abuzahra

Administrative support/Document Controller·Meraas Holding LLC

Jordan

Bachelor's degree, Business and Human Resource Management

Work experience

Total years of experience: 8 years, 10 months

Administrative support/Document Controller

May 2016 - January 2021

Meraas Holding LLC

United Arab Emirates

May 2016 - January 2021

Answering the telephone; taking and relaying messages, providing information to callers
• Controlling and coordinating incoming and outgoing documents.
• Arrange HR training for the administrative team and ensure all within our department have completed
their mandatory hours of training
• Assist finance document control with incoming invoices and outgoing cheques
• Complying with procedures, rules and regulations on keeping a safe and clean office area
• Complete daily and monthly checklists to ensure the office is run effectively and efficiently
• Ensure meeting rooms are up to the standards set by Meraas on a daily basis and revert to office facilities
department with any complaints
• Supervise the office assistant and pantry staff
• Documenting and communicating various actions, irregularities and continuing needs
• Update calendars and manage bookings for internal and external meetings
• Organize spreadsheets of training are up to date and organized
• Manage the office floor. Maintain cleanliness, ensuring the office has sufficient stationary and supplies
and make sure all equipment is in working order

Company industry:
Real Estate
Job role:
Customer Service and Call Center

Administrative Assistant/PA

July 2015 - April 2016

Property Yours Real Estate LLC

Dubai, United Arab Emirates

July 2015 - April 2016

Overall purpose of the job:
• Oversee the smooth running of the office
• Provide adminstrative support to the management team and the director
• Ensure that all records are kept up to date, including high profile investors and leads generated
• Coordinate and schedule daily and weekly meetings for the management
• Act as a primary contact for general inquiries and social events
• Ensure meeting rooms and pantries are replenished daily
• Producing and maintaining a variety of documentation, including reports, presentations, letters and
spreadsheets.
• Review final documentation for completness, accuracy, quality, allignment with the companies grand
guidelines and format.

Company industry:
Real Estate
Job role:
Administration

Operations Supervisor

October 2012 - July 2015

Holborn Assets LLC

United Arab Emirates

October 2012 - July 2015

Vet/execute all incoming/outgoing correspondence
• Maintain Managers Diary and Diary of meeting and training facilities
• Complex travel arrangements for management. Arrange accommodation and entertainment for company
visitors
• Coordinating and planning of international seminars, Annual Gala Dinner and Quarterly meetings
• Setup and coordinate meetings and conferences. Create, transcribe, and distribute meeting agendas and
minutes
• Oversee the acquisition and allocation of office supplies and maintain inventory
• Coordinate services provided through related sub-contracts
• Plan and Implement creation of HR/Publications Library
• Coordination of presentations and training for Consultants
• Adhoc promotional work at events and seminars

Company industry:
Financial Services
Job role:
Management

HR Trainee

September 2006 - February 2007

Maritime Industrial Services

United Arab Emirates

September 2006 - February 2007

Filing, conducting interviews over the phone.
• Preparing termination, warning and new employee letters
• Searching for CV’s on recruitment websites
• Worked on performance appraisals
• Gave new employees induction presentations

Company industry:
Oil & Gas
Job role:
Human Resources and Recruitment

Education

Middlesex University

May 2011

May 2011

Bachelor's degree, Business and Human Resource Management

United Arab Emirates

United Arab Emirates, Dubai Courses • Psychology • Human resources • Statistics • Marketing/Management • Accounting/Economics

Skills

File
Expert
File
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
SPREADSHEETS
Expert
SPREADSHEETS
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
FILE MANAGEMENT
Expert
FILE MANAGEMENT
Expert
LETTERS
Expert
LETTERS
Expert
File
Expert
File
Expert

Languages

Arabic
Beginner
English
Expert

Training and Certifications

Certifications
Diploma in Psychology
May 2017
Diploma in Mental Health Studies
Mar 2017
Diploma in Human Resource Management - Revised 2017
Jan 2019
Operations Management - Revised 2017
Nov 2018
Diploma in Childrens Studies - Revised 2017
Nov 2018

Training
Emotional Intelligence
Meraas Holding
Dec 2017
Communication Skills in the Workplace
Meraas Holding
Jul 2016
MS Power point Training
Etech Global Solution
Sep 2017
MS Excel Training - Level 1
Etech Global Solution
Oct 2017
MS Excel Training - Level 1
Etech Global Solution
Oct 2017
Champions are built on Relationships - Team Work Training
Meraas Holding
Apr 2018

Hobbies

  • Psychology