Nadine Mrad

Led a sales team of 6, setting targets, coaching members, and improving team productivity.
Assisted in drafting and developing the company handbook and general contract.
Planned and executed marketing campaigns across digital and offline channels, ensuring consistent messaging and brand identity.
Collected and analyzed market, competitor and customer data to inform campaign strategy and tactical decisions.
Monitored marketing and operations expenses and maintained accurate records for reporting
Organized meetings, tracked stakeholder feedback, and prepared regular performance reports for management
Maintained compliance with company policies and QMS standards.
Processed accurate payroll and maintained confidential employe records to ensure timely payments and compliance vith
regulations. Coordinated onboarding documentation and HR administration for new hires, streamlining integration and recordkeeping.
Managed cash flow, issued invoices and reconciled supplier payments to support operational continuity.
Tracked departmental expenses, supported budgeting and prepared financial summaries for management planing.
8s for internal and external auditors to support compliance reviews.
Contributed to SWOT analysis and ensured administrative processes aligned with company quality standards and policies.
Managed front-desk payment operations: processed payments, issued invoices, handled overpayments/corrections and reconciled
cash drawers, POS receipts and electronic payments.
Maintained accurate financial records to support internal and external audits.
Recorded patent bling detals, verified insurance coverage, processed claims and reconcled insurer payments while maintaining
accurate digital files.
adhered to hospital policies and procedures to ensure timely and accurate billing and collections.
Processed dally financial transactions, balanced cash drawers and resolved discrepancies to maintain cash-handiing accuracy.
Assisted with ATM operations, cash replenishment and card replacement requests.
Processed utility and tax payments, executed internal/extena transfers and supported trade & forex services.
Managed customer relationships: provided account and loan services, handled complaints, cross-sold banking products and
consistently worked to meet sales targets.

Administrative Tasks, HR Procedures, Budget,
Accounting, Documentation, Records, Financial
Operations, Internal and External Audits
Ensuring compliance with QMS procedures and policies

Payment Processing, Patient Billing and Data
Collection, Insurance Claims, and Reporting
Patient Registration and Documentation, Medical
Coding, Regulatory Compliance, and Logistics Support

Processing Financial Transactions, and Balancing
Cash Drawers
Managing Customer Relationship, Cross-selling,
Handling Complaints and Resolving Issues

Assisting with Transactions and Account
Services
Assisting Customers in Completing Forms and
Applications