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mohamed dada, National Manager Facilities Management services

mohamed dada

National Manager Facilities Management services ·OCS Arabia - Zahid group

Saudi Arabia

High school or equivalent, Industrial and Management Engineering

Work experience

Total years of experience: 15 years, 10 months

National Manager Facilities Management services

February 2022 - Present

OCS Arabia - Zahid group

Jeddah, Saudi Arabia

February 2022 - Present

Looking after the Company FM business KSA wide, and at a directory level to manage all the listed below.
• Manage the bidding team for Business Development to identify areas of expansion and market opportunities for KSA FM businesses.
• Oversees the implementation of sales or commercial strategies and objectives.
• Defines the organization's commercial policies and ensures the company adheres to the annual budget.
• Review data and reports to understand a helpful way to help the company meet its objectives.
• Present financial reports, specifically related to sales, to the Managing Director.
• Provide guidance and input when teams or departments are designing new processes or procedures for conducting work.
• Lead the launch for any new product or service.
• Use customer feedback to help establish new practices for the sales and marketing departments
• Manage and prepare all financial elements including revenue generation, cost controls, and financial performance and collections “P&L”.
• Collaborating with management and other stakeholders to raise capital and carry out other business-expanding strategies.
• Direct the development and participate in reviewing and approving the short-long range operating objectives.
• Oversee budgeting, forecasting, and reporting of operating expenses including expense participation and annual reconciliation.
• Establish targets and strategies to drive the operations team to identify operational energy reduction initiatives and implement them as early as possible to maximize savings.
• Overseeing the daily FM business, administrative operations and improving operating procedures for optimal efficiency
• Manage and coach facility managers & project directors to be accountable for their performance of their frontline Infrastructure and technical teams.
• Work closely with project directors and clients to deliver superior tenant output services, ensure positive client relationships, identify capital projects, programs to maintain
building assets and ensure ongoing reliability checks for all facilities under our management.
• Overseeing the recruitment process to attract the best candidates and reduce employee turnover. Also plan, organize, develop, control activities to accomplish integrated
strategic objectives which will optimize the utilization of resources.
• Establishing division improvement plans that grow and promote company vision and culture.
• Evaluating company service performance and recommending strategies to improve results for PPM & RM.
• Review and evaluate performance on a continuing basis and establish SLA’s-KPI’s of performance; counsels’ directors/managers as to execution of programs, and when
necessary provide direction for modification in work plans or implementation of contingency plans in accordance with prevailing business conditions.
• Monitor all work in progress to ensure that quality, statutory code, and operational standards are met.
• Help to use innovative techniques to solve problems and handle daily operations.

Company industry:
Facilities & Property Management
Job role:
Maintenance, Repair, and Technician

Director Of Operations

November 2022 - February 2023

Daam Fm

Jeddah, Saudi Arabia

November 2022 - February 2023

An assignment to develop an exceptional Facilities Management division / Company to serve in Saudi market.
• Prepared a business plan for development of a new FM company
• Generated new business leads and market opportunity.
• Managed all required documents for startup of this new entity.
• Worked out the Branding and marketing plan.
• Managed relationships with clients to ensure growth within account expansion.
• Generated an up to date client/prospect database.
• Managed bid team to participate in tenders, grow business development strategy and deliver proposals.
• Conduct business development activities.

Company industry:
Facilities & Property Management
Job role:
Management

Regional Manager Integrated & Total Facilities Management

January 2017 - November 2022

initial saudi group

Jeddah, Saudi Arabia

January 2017 - November 2022

Managing operations along with the development of FM service opportunities across various market segments.

• Manage and maintain the core IFM & TFM support function in the region.
• Direct and manage all IFM & TFM Project Operations and contracts development.
• Mentor, develop and evaluate all managers and support staff in the region.
• Manage commercial and technical proposals for all new RFP’s for IFM, TFM and Renovations projects.
• Implement comprehensive Operations Management reporting, CAFM reporting and reviews (monthly, quarterly, annually)
• Manage all technical and non-technical outsourced service contracts.
• Ensure all activities carry out services in conformance with the policies and procedures.
• Manage the key staff job roles, KPI’s, objectives and perform administrative duties.
• Provide direction on operations metrics, budget Vs. actual performance.
• Ensure development of the CAFM system implementation and analyze contracts for their individual S

Company industry:
Facilities & Property Management
Job role:
Engineering

FM project manager

March 2017 - December 2018

initial saudi group

Jeddah, Saudi Arabia

March 2017 - December 2018

Managing the IFM services for 3000 residential units and the related facilities in 3 different destinations inside King Abdullah Economic City. It is spread across 1, 500, 000 Sqm of the KAEC district we provide 24/7 opening/operational hours cover for Operation and Maintenance Services.
• Creates and executes Project Road Plans and revises as appropriate to meet changing needs & requirements.
• Prepare and manage the budgets, project profitability and revenue of the projects throughout the year.
• Overseeing the accounting, costing, revenue recognition, and billing including tracking team hours and costs on a weekly basis.
• Implement, review, and monitor tools and resources to control stakeholder engagement. In addition to manage stakeholder expectations and dealing with difficult personalities and conflicts of interest.
• Keep projects on track, meet the KPI’s, achieve SLA’s and evaluate project performance.
• Manage additional designated projects at all stages from establishment, design, and delivery through to handover to the operational Facilities Management team.
• Provide support, share ideas and cover for other Managers within the team in other projects.
• Continuous improvement of the services provided so company name will continuously be listed, and we will have additional projects to do.

Company industry:
Facilities & Property Management
Job role:
Management

Operations Manager

January 2013 - February 2017

saudi oger

Thuwal, Saudi Arabia

January 2013 - February 2017

• Managing the day-to-day tasks for Renovation & Repair department.
• Managing Projects/Modifications throughout the city (Design review and space efficiency improvement, modifications to adhere with international and Saudi building codes to meet safety and handicapped requirements; Civil, MEP renovation and improvement & fit-out works).
• Managing and planning material orders, subcontractors work (local and international).
• Lead the process of tendering for some projects and modifications.
• Understanding customer requirements, obtaining feedback, and resolving issues appropriately on time.
• Promoting and driving safe working Environment.
• Conducting scheduling and planning of PPM-RM work with top quality, within time, and preciseness (SAP/MS-project).
• Analyzing, recommending, and implementing improvements and solutions.
• Meet the KPI’s and availability criteria as per the contract (SLA’s).
• Coaching site teams, Assessing and making sure best practice for company procedures been followed

Company industry:
Facilities & Property Management
Job role:
Engineering

operations and planning Engineer

August 2010 - January 2013

Saudi Oger, Jeddah. (King Abdullah University of Science and Technology – KAUST)

Jeddah, Saudi Arabia

August 2010 - January 2013

• Operating, managing, planning and scheduling the work multi trade experience teams (Civil, HVAC, Plumbing, and Electrical) to meet client requirements
• Commissioning and snagging new received units form construction companies
• Reporting and updating the status, achievements, and future plans for our maintenance work on weekly basis for the manager

Company industry:
Facilities & Property Management
Job role:
Engineering

Education

Beirut Arab University

June 2010

June 2010

High school or equivalent, Industrial and Management Engineering

Lebanon

GPA (point): 3 out of 5

GPA (point): 3 out of 5

Bayt.com tests

IQ Test

Administrative and Support Service

Skills

Relationship Management
Expert
Relationship Management
Expert
Business Development
Expert
Business Development
Expert
Project Management
Expert
Project Management
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
QUALITY
Expert
QUALITY
Expert
SLA’s , KPI’s , ISO , SFG20
Expert
SLA’s , KPI’s , ISO , SFG20
Expert
LONG TERM CUSTOMER RELATIONS
Expert
LONG TERM CUSTOMER RELATIONS
Expert
CONTRACTS MANAGEMENT
Expert
CONTRACTS MANAGEMENT
Expert
FACILITIES MANAGEMENT
Expert
FACILITIES MANAGEMENT
Expert
PROJECT MANAGEMENT PROFESSIONAL
Expert
PROJECT MANAGEMENT PROFESSIONAL
Expert
BUISNESS DEVELOPMENT
Expert
BUISNESS DEVELOPMENT
Expert
Office Management
Expert
Office Management
Expert
Logistics
Expert
Logistics
Expert
Digital Marketing
Intermediate
Digital Marketing
Intermediate
Marketing
Expert
Marketing
Expert
Accounting
Intermediate
Accounting
Intermediate
Market Research
Expert
Market Research
Expert
Marketing Strategy
Intermediate
Marketing Strategy
Intermediate
Asset Management
Expert
Asset Management
Expert
MEP
Expert
MEP
Expert
Office Administration
Expert
Office Administration
Expert
Procurement
Intermediate
Procurement
Intermediate
Key Account Management
Expert
Key Account Management
Expert
Marketing Management
Expert
Marketing Management
Expert
Operations Management
Expert
Operations Management
Expert
Negotiation
Expert
Negotiation
Expert
Operation
Expert
Operation
Expert
Problem Solving
Expert
Problem Solving
Expert
Planning
Expert
Planning
Expert
Materials
Expert
Materials
Expert
Maintenance Management
Expert
Maintenance Management
Expert
Maintenance Planning
Expert
Maintenance Planning
Expert
Waste
Intermediate
Waste
Intermediate
Engineering Management
Expert
Engineering Management
Expert
Maintenance Services
Expert
Maintenance Services
Expert
Maintenance Engineering
Expert
Maintenance Engineering
Expert
MS Project
Expert
MS Project
Expert
Customer Service
Expert
Customer Service
Expert
Project Management
Expert
Project Management
Expert
Management
Expert
Management
Expert
operations
Expert
operations
Expert

Languages

Arabic
Expert
English
Expert
French
Beginner

Memberships

PMP Project Management Institute

member

April 2021

Training and Certifications

Certifications
PMP
Apr 2021
leed GA
Apr 2022

Hobbies

  • traveling