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Nadine Najjar, accounts manager

Nadine Najjar

accounts manager·Middle East Industries and Machineries SAL

Lebanon

Bachelor's degree, Bachelor of Sciences (BS) in Marketing and Advertising

Work experience

Total years of experience: 12 years, 2 months

accounts manager

November 2020 - Present

Middle East Industries and Machineries SAL

Beirut, Lebanon

November 2020 - Present

Conduct market research, identify potential leads, and support business
development initiatives.
• Build and maintain long-term relationships with key clients, ensuring a high level of
satisfaction and retention.
• Collect and analyze client requirements, prepare detailed documentation, and
maintain accurate customer data.
• Assist in planning and implementing effective sales and account strategies tailored
to client needs.
• Manage the full client cycle from RFQ to delivery, ensuring timely and successful
execution of orders and solutions.
• Prepare proforma invoices, review technical drawings with clients, and coordinate
with internal departments to align on deliverables.
• Collaborate with production, finance, and logistics teams to secure smooth order
processing, on-time shipments, and payment follow-ups.
• Follow up with the logistics team on freight bookings and issue shipment
documentation, including (COC), (COO), ECTN, and insurance requirements.
• Monitor key account metrics, analyze consumer behavior, and prepare sales
reports, forecasts, and performance dashboards for management review.
• Handle customer inquiries and complaints promptly, ensuring effective resolution
and maintaining strong client relationships

Company industry:
Industrial Production
Job role:
Sales

marketing & sales coordinator

October 2015 - July 2018

TA Group s.a.r.l

Beirut, Lebanon

October 2015 - July 2018

Main Duties:
1. Preparing Marketing and Advertising Strategies & Plans
2. Implements Marketing and Advertising Campaigns
3. Prepares marketing reports by collecting, analyzing, and summarizing sales data.
4. Create, deliver and edit marketing materials.
5. Promote products and services through public relations initiatives.
6. Supports sales staff by providing sales data, market trends, new product information, etc…
7. Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising.
8. Plans meetings, seminars and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.
9. Represent the Company at Trade Exhibitions and Events.
10. Preparing all the Data for the new website & entering it.
11. Attending Team Meetings and Training.
12. Reporting directly to the Deputy CEO.

Company industry:
Marketing
Job role:
Engineering

Marketing Executive

May 2014 - July 2015

Ciment De Sibline

Saidon, Lebanon

May 2014 - July 2015

1. Maintain and Develop relationships with Sibline's Existing and
Potential Customers.
2. Prepare and issue Quotations through a CRM program (Salesforce) to the customers and follow up until the closure of the opportunity.
3. Prepare and issue Sales Orders through the SAP System once the
Purchase Order is received.
4. Control the process of the delivery of the products for the customers.
5. Prepare and issue Invoices, Credit and Debit Notes through the SAP System
6. Preparing Weekly Reports of the Margin of Sales.
7. Prepare and send all the invitations and greetings to our customers.
8. Represent the Company at Trade Exhibitions and Events.
9. Attending Team Meetings and Trainings.

Company industry:
Construction & Building
Job role:
Marketing and PR

Marketing Supervisor

January 2014 - April 2014

BSO (Business Services Offices) - (Part Time)

Beirut, Lebanon

January 2014 - April 2014

1. Rebuild The Marketing Strategy of the company.
2. Implement an Advertising Campaign of the company
3. Prospect New Clients and Handle the client’s accounts.
4. Contact The Old Existing in order to insure their comeback to our plate.
5. Responsible of the Event Management Service in the Company (clients and suppliers)
6. Community Manager: increase customer following and brand awareness through design and management of social media.
7. Attend Exhibitions & Job Fairs.

Company industry:
Recruitment & Employee Placement Agency
Job role:
Marketing and PR

Marketing Coordinator

December 2011 - September 2013

Platinum Key

Beirut, Lebanon

December 2011 - September 2013

a. Platinum-Key: A Service Provider and Real Estate Agent
1. Assist in building the marketing strategy and the advertising campaign of the website.
2. Prospecting new clients and developers, handling the client’s accounts.
3. Meeting and greeting clients visiting our offices.
4. Negotiating with potential sellers and buyers.
5. Following up business leads.
6. Advising clients on which properties to buy or rent.
7. Visiting vacant and inhabited properties and inspecting them.
8. Community Manager: increase customer following and brand awareness through design and management of social media.
9. Attracted and retained loyal clients by building reputation of integrity, knowledge and accountability.
10. Entering Website data.
11. Coordinate with web developers for website redesign.

b. Epic-Deal: An Online Store
1. Prospecting new clients for the website and handling its client’s
accounts.
2. Assist in building the marketing strategy of the website.
3. Meeting and greeting Designers visiting our offices.
4. Following up business leads.
5. Entering Website data.
6. Coordinate with web developers for website redesign.
7. Community Manager: increase customer following and brand awareness through design and management of social media.

Company industry:
Real Estate
Job role:
Marketing and PR

Trainee

August 2010 - September 2010

TMI- JWT Beirut

Beirut, Lebanon

August 2010 - September 2010

1. Writing creative Briefs.
2. Making Researches for various brands.
3. Participating at “Client/Agency Collaboration” through meetings and
creative briefs.
4. Attending a training for employees (topics related to selling and Ads production.

Company industry:
Advertising
Job role:
Marketing and PR

Trainee

July 2009 - August 2009

Medgulf Insurance & Reinsurance Co.

Beirut, Lebanon

July 2009 - August 2009

1. Making Groups Maintenance.
2. Tele Marketing.
3. Making Production List for all the branches of Bank MED.
4. Packaging and filing all the insurance policies.
5. Preparing the daily internal mail.

Company industry:
Insurance & TPA
Job role:
Marketing and PR

Education

Saint-Joseph University, Beirut

February 2012

February 2012

Bachelor's degree, Bachelor of Sciences (BS) in Marketing and Advertising

Lebanon

Georgetown University

May 2011

May 2011

Diploma, English Proficiency Test (Level A: High Intermediate)

Lebanon

Saint Joseph De L'Apparition

June 2008

June 2008

High school or equivalent, Economics and Sociology

Lebanon

Skills

Adobe Photoshop
Expert
Adobe Photoshop
Expert
SAP Netweaver
Expert
SAP Netweaver
Expert
Salesforce.com
Expert
Salesforce.com
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Microsoft Operating Systems
Expert
Microsoft Operating Systems
Expert
CRM
Expert
CRM
Expert
SAP Netweaver
Expert
SAP Netweaver
Expert
ADOBE PHOTOSHOP
Expert
ADOBE PHOTOSHOP
Expert
Website Data Entry
Expert
Website Data Entry
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Odoo ERP
Expert
Odoo ERP
Expert
Administration
Expert
Administration
Expert
Marketing
Expert
Marketing
Expert
Customer Service
Expert
Customer Service
Expert
Key Account Management
Expert
Key Account Management
Expert
Business Development
Intermediate
Business Development
Intermediate
Project Management
Expert
Project Management
Expert
Sales
Expert
Sales
Expert
Preparation
Expert
Preparation
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Salesforce.com
Expert
Salesforce.com
Expert
Microsoft Operating Systems
Expert
Microsoft Operating Systems
Expert

Languages

Arabic

Native Speaker

French

Expert

English

Expert

Training and Certifications

Certifications
Georgetown University English Proficiency (Level A: High Intermediate)
May 2011