HR & Business Development Manager
MultiPower International FZE
Total years of experience :18 years, 2 Months
Recruiting staff by preparing job descriptions and job adverts; deciding on how best to advertise and recruit in line with directions and instructions of the Managing Director.
Maintains the work structure by updating job requirements and job descriptions for all positions. Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.(Recruitment & Selection, Exit interview)
Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions. (Salary Planning, Salary Structure)
Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors. (Performance Management)
Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs. (Compensation & Benefits)
Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures. (HR Policy Manual i.e. policy, procedure, documents).
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. (Training & Development)
Maintains human resource records by designing a filing and retrieval system; keeping past and current records (Record Keeping) and Contributes to team effort by accomplishing related results as needed
Establishing, Implementing and Maintaining HR Policies, Procedures and Processes.
Ensuring all company policies and procedures are up to date in line with current employment law. Ensure line managers (direct managers) are up to date with changes to any policies.
Setting up company manual, departmental procedures, policies and required documentation for maintaining and implementing ISO 9001:2008 Quality Management System certification.
Spearheading team in developing and duly maintaining high quality workforce to meet organization’s needs
Looking after whole gamut of HR related operations including sourcing, recruitment, screening, selection process, joining preliminaries, induction, training, benefits, termination, etc…
Processing staffs’ pertinent papers and related work documents in accordance with statutory policies and procedures: Passport, Visa, Labor Card, Health Cards, Insurance Card, leave of salary, salary settlements, resignation/termination papers, etc
Job offers, Appointment letters, Following up cancellations, terminations & resignations, Following up the short leaves & vacations
Working closely with Administration Department and Corporate HR in evaluating staffs’ work performance utilizing company’s key indicators
Reviewing company’s compensation and benefit system based on market job value survey. Accordingly developing the same to provide the best scheme for employees and organization
Supervising PR functions particularly in document processing and government authority liaison.
Maintaining up-to-date personnel records in coordination with administrative support assistants
Providing assistance in employee counseling, problem solving and other related activities.
Performing other delegated tasks such as managing Transport Department as per requirement
Implemented and maintained an outstanding Quality System by applying continuous improvement approach.
Set up and documented workflow and procedures for all departments in head office and branches.
Ensured proper report escalation and training arranged for the quality team.
Developed and maintained improvement of Level I and Level II Quality System Elements.
Initiated process for ISO 9001:2008 certification on my own and acquired certification for company.
Coordinated with the personnel in the relevant departments for development of detailed procedures
Ensured proper documentation and maintenance of procedures, formats and job descriptions
Coordinated with relevant personnel in product development
Ensuring smooth daily office operations
Drafting business letters, inter office memos, preparing quotations and purchase orders.
Checking and answering company emails, maintaining and updating company website. Online company listing in related B2B portals, sourcing buyers and suppliers, search engine optimization, online Marketing and Email Marketing.
Write ups for catalogue, website, promotional activities and anything related to business development.
Organizing Travel bookings, Airfares and Accommodation of Staff
Liaising with travel agents/hotels and ensure the most economic deals are sourced.
General Administrative and secretarial support to Managing Director in Head Office while coordinating with all branches and back office factory administration
Overseeing arrangements for all travel documents (passports, visas, entry permits, work visas etc) and ensuring these to be kept current;
Overseeing, controlling & following up day to day Human Resources Management activities.
Conducting general human resource activities like CV follow up, interview call, employment offer letter and preparing job description.
Assisting Managing Director in Hiring and Firing of staff
Implementation of promotion and demotion
Performing general office duties such as collating reports, maintaining a variety of office supplies and monitoring the maintenance of all office equipments and stationary
Following up the new inquiries and requirements to enhance existing relationships and development of new business with customers by satisfying them through goods service and excellent interpersonal relationship.
Being receptive to the needs of the clients by seeking feedback from them considering the fact that customers are the key factor in any business.
Acting as an advisor to the client by being friendly and patient and offering several options as well as the pros and cons to help them for making the right decision.
Performing role within the capacity, accepting challenges, coordinating amongst BD staff to work efficiently, responding to the situation and getting alternatives for quicker developments.
Drafting Letters and necessary reports to the clients as well as supplier for effective communication and self-correspondence.
Making special reports, analysis and preparing lists on Potential buyers and suppliers regarding import and export business.
Online web communication and negotiation with importers and exporters to get the best quality oriented products in the least prices.
Always keep on thinking how I can get maximum clients and emphasized on cash sales.