HR ADMIN ASSISTANT
Suprema Marine L.L.C
Total years of experience :4 years, 11 Months
ROLES AND RESPONSIBILITIES
Maintained and developed a database for nearly 100 employees.
Hired and enrolled more than 50 employees during my service.
Generated all reports related to employees.
Generated payroll and overtime calculations every month.
Supported P.R.O for renewals for passport, Visa, Labor Card and Emirates ID
Calculated leave salaries, leave payments, final settlements, Gratuity of all the employees.
Supported P.R.O for the Cancellation of Visas.
Arranged hotel bookings for the consultants along with the flight reservations.
Booked tickets for the employees for vacations.
Handled employee complaints and issues regarding the work.
Prepared monthly Job Order Sheets.
Bill payments for the company (DEWA, Mobile, Rental Payments)
Assisting Purchase Supervisor
Keeping Record of Stock,
Coordinating with Store
Making Internal Purchase Requests
Coordinating with suppliers for orders and deliveries.
All this activities along with the job of HR Assistant.
Temporary Replacement for Store Supervisor
Keeping Record of Stock,
Recording Stock in and stock out
Making stock report
Miscellaneous Store Operations
All above activities along with the job of HR Assistant.
ROLES AND RESPONSIBILITIES
Responsible for the sale of Dairy products such as Tetra Packed Milk, Tea Whiteners, Cream.
Responsible for a small team of 6 sales person covering the areas of Abbottabad, Havelian, and Murree region in NWFP Pakistan.
Assigning responsibilities to each team member according to their abilities and expertise.
Dividing the team into 2 subgroups and dividing the target area into 2 sub regions.
Conducting the market research and identifying the target areas in the market.
Making the sales call by direct approach to the target.
Building good business relation with the retailers, and consumers.
Visiting the daily target areas and conducting sales.
We were able to develop the whole market area within one month.
Within 2 months our team was able to make a record sale of more than 0.5 million and mounting.
Conducting promotional activates and distributing the promotional material to the customers.
ROLES AND RESPONSIBILITIES
At the times when the broadband was booming in Pakistan, I joined Pakistan Telecommunication ltd in Havelian Branch.
Responsible for New order bookings and assigning the feasibility reporting task to the area personal.
Assigning the installation task to the concerned person.
Handling customer inquiries, complaints, billings and payment related issues and requests.
Listening to the angry customers, with a very positive attitude. Repairing the customer’s trust and gathering all the available and related resources to satisfy the customer’s query.
Receiving the complaints generated from the head office.
Contacting the customer for complaint rectification.
Analyzing nature of complaint and if required personally visiting the customer for rectification of error.
Receiving direct complaints from the customer and troubleshooting over the phone / personal visit.
Assigning the rectification task to the technicians if required.
Keeping record of monthly sales and sales targets.
Installation of broadband, troubleshooting, error identification and rectification