BO Transmission Engineer
Ericsson AB
Total years of experience :11 years, 5 Months
• Very strong understanding and considerable experience of Microwave radio link implementation and deployment including physical aspects, hardware and equipment, software upgrade processes, consumables required logistics.
• Operation and Maintenance of Mini link Traffic Nodes via SoM (Ericsson MW management System) for DCN Visibility, Traffic routing, Packet Links, XPIC link, RSL, LOS, Interferences, HW faulty, loop tests, SW up gradation, link budget, etc.
• Major outages deep investigations due to transmission failures (Traffic congestion, Drop calls, …) and coordinating and checking end to end transmission paths (SDH/MPLS/GPON) to troubleshoot the sites(2G/3G/LTE) (Core/Access)
• Checking sites locations and MW transmission paths via MapInfo application.
• Familiar with SIU Configuration and Troubleshooting for 2G/3G/LTE sites
• Creating CSRs & Communicate directly with ELS engineer for 3rd line support.
• Familiar with the GPON Backhaul technology structure.
• Checking & revising the (IP/TDM) TX design to be implemented as per the actual links in TRENDS/JISOW application.
• Acceptance of the MW parameters related to any new site according the transmission design via NPTS application.
• Hands on experience on checking the current site status via Ericsson OSS (2G/3G/LTE).
• E1’s BTS performance Report Handling & Updating
• Transmission related MDT(Maintenance down time) approval
• MW Visibility daily report and fault management
• Cells on wheels(COW) integration/Implementation coordinator with all the concerned entity
• Implementing, testing and maintaining new projects from the MW transmissions side.
• Surveillance Engineers and Technician supervision and guidance on site for outages resolution
• Act as Single point of contact toward project organization for implementation of new transmission projects.
• Attend project meetings with project team to monitor progress and enhance implementation plans.
·• End2end voice leading fix agency : 24x7 on-site, leading fix agency, taking full ownership of the customer voice faults at “application” layer across all underlying
• infrastructure/building blocks: switched voice, added value platform, VoIP, IPT
• Operate the MLN network: Perform First and Second level support on MLN switched voice backbone till full platform retirement
• Standard Move Add Delete (MAC) for IPT
• Perform fault troubleshooting, identification and resolution for Voice faults
• Liaise with the other Orange groups to resolve faults on the network and Customer access lines and equipment
• The VSC VIP voice customers Log and track faults, and provide progress update reports until resolution (this will be temporary until CTS1 is ready)
• Liaise with CTS3 for fault escalation and resolution
• Oversee faults and alarms passed to CTS2 & ensure clearance procedures are applied and followed
• To ensure the correct analysis and classification of each fault as it occurs on the network
• To keep Management informed of any red alert Customer and Network faults, and initiate escalation procedures to CTS3 as necessary, and provide them with all fault details
• To accept Tickets and alarms and able to work with other groups and organization to resolve problem within set times.
• Any other tasks or projects as assigned by the VSC Manager
• To check and confirm that daily, weekly and maintenance routines are completed in a timely fashion on all the voice equipment
.
• Support network control/performance problems & troubleshooting using the company’s global-Network Management system tools for NORTEL WAN switches, & Cisco routers & LAN switches.
• Ensure the professional and successful implementation of customer (and network) change management through a comprehensive risk assessment and feasibility analysis that will ensure customer satisfaction.
• Coordinate, Implement and ensure seamless, error-free and end-to-end delivery of all IP services (Pure IPVPN bandwidth changes) within the committed customer due Target Delivery Date (TDD), while providing both internal and external customers with full visibility.
• Prepares and manages project plans from start to finish using industry accepted project management tools ensuring proper and complete rollout.
• Chassis swaps / Module installation / Upgrades and downgrades for all types of protocols / NAS Backup installation / Relocations of customers’ sites / Port allocation process / Circuit testing.
• Applied different types of services: Frame Relay, ATM, X25, LAN and inter-networking technologies.
• Worldwide communications with all entities involved in customer IP service migrations.
• Perform Validation for change requests and Order Entry of assigned orders in CSD Tools.
• Proactive tracking and monitoring of all service components until full delivery of ordered services.
• Perform pre-checks to ensure readiness of all connection components.
• Initiate action to escalate or expedite provisioning issues, as required, to minimize delays in meeting customer committed delivery dates for service.
· Supports PC work performance by installing and maintaining hardware; provide staff with day-to-day PC Support.
·Prepares workstation by configuring hardware, software, and network interface cards, printers, and peripherals.
·Computers, Networks and peripherals related components: Installation, configuration, and troubleshooting skills.
·Showed Strong aptitude for computers and understanding for the fundamental of PCs and technology.
·Supports workstation performance by troubleshooting and resolving desktop issues; responding to and correcting problems; researching and developing solutions; keeping inventory of all systems.
·Enhances workstation performance by installing upgrades; researching and providing input for new technology; recommending improvements.
·Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
·Accomplishes information systems and organization mission by completing related results as needed.
·Applied consecutive point-by-point tests using dedicated hardware and latest software releases
·Estimated and calibrated any reason for the failure of the network.
·Upgraded software releases of all mobile models using PC-link and energy management calibration.
·Tested wireless devices using special test equipment manufactured by Ericsson Company.
·Managed data entrance and inventory spare parts within my maintenance team.
·Assisted customers over the phone/in person with phones (hardware/Software) issues.
·Completed technical training courses in RF and Base Band for different ERICSSON mobile phones, Bluetooth overview and GPRS overview.
Qualification Project: Developed excellent technical knowledge for the implementation and support of LANs through college labs and a home-based network. Industry certifications: A+, Network+, CNA (Certified Novell Administrator), CUSA (Certified UNIX System Administrator), MCSE (Microsoft Certified System Engineer),CCNA (Cisco Certified Network Associate) ,Certified BCRAN(Building Cisco Remote Access Networks)
B.Eng. Project Subject: Analyzing the architecture of the Global System for Mobile Telecommunication (GSM) and, designing a simple circuit that represents a Digital Communication system