Customer Service Executive
ESET Middle East
Total years of experience :2 years, 8 Months
*Coordinate with resellers and distributors for corporate antivirus license renewals.
*Communicates with corporate customers for renewals for retention and ceasing any new sales leads.
*Updating CRM with customers’ information and licenses.
*Helps out with the Arabic version of the anti-virus which includes translating, proofreading and content writing.
*Liaises with business development manager for spotting out any business opportunities for new sales.
Sales and retention inbound and outbound, Technical support agent and handling back office activities
