Nafeesa Alaydaroos

I lead the information strategy at Capital Catering, developing dashboards, automating bulk data updates, and optimizing
reporting systems. In addition, I collaborate with cross-functional teams to enhance HR data integrity, improve decision-making,
and align reporting processes with business objectives.
Key Accomplishments:
• Designed and implemented a business intelligence strategy covering operational and HR performance across 13
departments and 2000+ employees.
• Developed dynamic dashboards and automated reports to track workforce efficiency, operational KPIs, and financial
performance, improving visibility for leadership.
• Created and managed digital tools for data collection, enabling real-time tracking of operational performance, budget
utilization, and supplier efficiency.
• Led automation initiatives, reducing manual data entry by integrating systems and designing self-service reports for
managers.
• Supported bulk data processing across operations, HR, and finance, ensuring the accuracy and consistency of
organization-wide information.
• Coordinated with department heads to develop and refine KPIs, aligning them with business strategy and driving
accountability across teams.
• Managed compliance tracking and reporting, ensuring alignment with internal policies and external regulatory
requirements.
• Spearheaded continuous improvement projects to enhance data integrity, standardize reporting, and improve decision
making at all levels of the organization.
• Trained and mentored team members in data analytics tools, dashboard usage, and business intelligence best practices.

I managed HR and operational reporting at Etihad Airways Catering, streamlining data processes, enhancing performance metrics,
and developing strategic reports for senior leadership. Additionally, I collaborated with stakeholders to improve data accuracy,
automate reporting, and drive efficiency in HR-related analytics.
Key
• Designed and maintained real-time operational performance dashboards for Midfield Operations, used by VPs and senior
executives to track efficiency.
• Developed automated reporting tools for workforce planning, ensuring optimized staffing levels and cost-effective
scheduling across operations.
• Conducted root cause analysis on operational inefficiencies, collaborating with multiple departments to implement
corrective actions and process improvements.
• Led cross-functional initiatives to improve supplier performance tracking, integrating corrective action tracking with
procurement and operations teams.
• Created predictive models for demand forecasting and resource allocation, improving operational planning and cost
control.
• Automated financial tracking for operational expenses, reducing reporting time and increasing data accuracy for budget
reviews.
• Managed a team of 27 staff in the Workforce Planning department, overseeing data capture, HR issue resolution, and
• support for catering operations.
• Provided analytical support to optimize service delivery, tracking key performance indicators such as turnaround time,
resource utilization, and quality compliance.
• Worked closely with HR to align workforce analytics with operational performance data, ensuring effective manpower
planning and productivity monitoring.

I oversaw operational data analysis at Etihad Airways, ensuring compliance, enhancing reporting accuracy, and driving
performance improvements. Additionally, I developed quality frameworks, standardized reporting processes, and supported
cross-functional initiatives to optimize business performance.
Key Accomplishments:
• Led performance analysis for catering and logistics operations, identifying cost-saving opportunities and improving
service efficiency.
• Conducted in-depth assessments of operational KPIs, ensuring alignment with corporate strategy and regulatory
requirements.
• Designed and implemented data-driven quality monitoring frameworks, integrating feedback loops to enhance service
consistency.
• Developed interactive dashboards for monitoring workforce performance, operational costs, and key quality indicators.
• Managed cross-functional projects aimed at improving operational efficiency, including the reduction of waste and
resource optimization.
• Conducted audits and compliance checks across operational departments, ensuring adherence to quality and regulatory
standards.
• Standardized business performance reporting processes, enabling leadership to make data-driven decisions with
increased speed and accuracy.
• Created structured documentation and policies to maintain continuity and scalability in reporting and performance
tracking.

I supported branch operations by managing daily banking activities, ensuring regulatory compliance, and optimizing service
workflows. I analyzed branch performance data to identify process improvements, supervised staff training, and enhanced
customer service delivery. Additionally, I handled operational reporting, cash management, and loan processing to improve
efficiency and maintain high service standards.

I assisted the procurement and purchasing department by collecting and analyzing supplier data, ensuring accurate
documentation of purchasing workflows, and supporting contract management processes. Additionally, I contributed to process
optimization efforts by verifying procurement records and enhancing data entry accuracy for reporting and compliance purposes.