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NAFEZ ABDALLAH, Claims Manager

NAFEZ ABDALLAH

Claims Manager·AAA Car Insurance

Kuwait

High school or equivalent, Design And Mechanical Engineering

Work experience

Total years of experience: 29 years, 5 months

Claims Manager

January 2019 - Present

AAA Car Insurance

Al Kuwait, Kuwait

January 2019 - Present

• Lead and manage vehicle warranty claims processing
• Evaluate and assess claims efficiently
• Ensure excellent customer service and timely resolution
• Collaborate with other departments for smooth workflow

Company industry:
Business Consultancy Services

Quick Service Manager

January 2005 - January 2019

Mohammad Saleh & Reda Yousef Behbehani Co.

Al Kuwait, Kuwait

January 2005 - January 2019

• Managed quick service department and staff
• Oversaw customer service and maintenance processes
• Maintained high service standards and customer satisfaction
• Trained and supervised service team members

Company industry:
Automotive Repair, Spare Parts, & Support Services

Garage Supervisor

January 1997 - January 2005

Al Maqsora Garage

Al Kuwait, Kuwait

January 1997 - January 2005

• Supervised daily garage operations
• Managed repairs and service delivery
• Ensured quality control and customer support

Company industry:
Civil Engineering

Education

Kuwait University

December 1982

December 1982

High school or equivalent, Design And Mechanical Engineering

Kuwait

Skills

Administrative
Expert
Administrative
Expert

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Certifications
High School Diploma Completed online courses in General Motors
Valid Driving License