Nafisa Sardar Sardar

+ Assisted customers in selecting jewellery products based on preferences and budget
+ Managed in-store sales and achieved daily/monthly sales targets
« Explained product features, diamond quality, and pricing to customers
+ Maintained customer relationships and handled post-sale support
« Coordinated with inventory and billing teams for smooth store operations
+ Ensured proper product display and delivered a premium customer experience

+ Sales Target Achievement: Mect or exceed individual and team sales targets.
+ Client Relationship Management: Build and maintain strong relationships with customers, ensuring high
satisfaction and repeat by ess.
+ Lead Generation & Conversion: Identify potential clients, follow up on leads, and convert prospects into
customers.
« Product Knowledge: Stay updated on product offerings and effectively communicate features and benefits to
clients.
« Sales Reporting: Prepare and present regular sales reports to track performance and identify areas for
improvement
« Team Collaboration: Work closely with marketing and operations teams to align strategies and improve
customer experience.
« Market Research: Monitor market trends, competitor activities, and customer feedback to inform sales
strategies.

+ Exceeded sales targets consistently for multiple quarters/years.
+ Developed and implemented a successful sales strategy that resulted in significant revenue growth.
+ Networked with potential customers. made cold. and warm calls and set up appointments and showcase
offerings.
« Closed a high-value deal that brought substantial revenue to the company.
« Established and nurtured key client relationships, resulting in repeat business and referrals.
« Implemented innov: e sales techniques or processes that improved efficiency and effectiveness.
+ Successfully negotiated complex deals with clients, resulting in mutually beneficial agreements.
+ Support both new and existing customers. Interact extensively with them in identifying customer needs.
+ Plan and organise work to ensure timely follow up of leads and provide accurate responses to all customer
inquiries
+ Ensuring visual merchandising to enhance customer attraction.
+ Experience using POS System and its inventory functions