senior officer business Development / Business Acquiring
Network International LLC
Total years of experience :16 years, 11 Months
Play a pivotal role in driving new business prospects forward, Responsible for developing and maintaining productive relationships with both new and existing clients, and assisting in maximizing revenue opportunities.
- Manages Merchant Relationship by maintain good relationship to achieve business growth and increase NI market share, and ensure that all merchant requests are attended.
- Develop and implement merchant visits plan in order to achieve maximum acceptance of NI products and services .
- Create and build customer awareness and enhance card acceptance of various card products through merchant education.
-Responds and manages merchant's issues in a turnaround time, ensures problem resolution and effective service recovery.
- Single point interface with merchants for resolving operational, Risk management, and recovery issues. Coordinates with other departments in related issues like Acquire chargeback, recovery of monies due to negative settlement, recovery of POS rentals etc.
- Provides market/competitors intelligence, merchant feedback, monitors Key Drivers of all types of Card Product.
- Achieve cross selling targets of non-assigned products and services to contribute to the revenues and market Presence.
Perform a wide range of administrative and office support activities for the department and/or managers to facilitate the efficient operation of the association.
- Meetings logistics.
- Answering the phone and answering queries and update phone lists periodically.
- Drafting letters and other documents, such as PowerPoint presentations
- Follow-up mail distribution, delivery and maintaining a mail log.
- Organizing and storing paperwork, documents and computer-based information
- Create and Design events brochures, publications, presentations and short movies.
- Create and Design E-cards of occasions such Ramadan, Eid, and National Day.
- Maintaining filing systems
- Prepare LPOs for office stationery.
- Participate in various events held by the association (Science Day Celebration, Al safia palace, Ajman 2008, 2009, 2010 and 2011).
- Training and supervising junior staff and delegating work as required.
* 2007 - 2011 Bachelor of Business Administration/ Marketing Preston University, Ajman, UAE
* 2004 - 2006 Diploma of Computer studies Computer College, Dubai, UAE
* 2003 - 2004 Ajman Secondary School for Girls, Ajman, UAE
