Nahel Abu Zeid

• Create forecasts and budget of garage.
• Monitor and maintain workshop & body shop KPIs and ensure achieving targets.
• Ensure completion of jobs in a timely manner with the highest quality standards.
• Develop and implement procedures and policies to improve efficiency, productivity and customer
satisfaction.
• Manage customer inquiries and complaints, and make sure to resolve promptly.
• Monitor inventory of parts and materials.
• Oversee workshops & body shop operations for scheduling and jobs allocation to technicians at
each section.
• Analyze each departments performance metrics to achieve improvement and apply corrective
measures wherever needed.
• Manage and control costs of operation.
• Maintain a safe and clean work environment, and make sure all staff adhere to internal and
governmental policies.
• Plan and develop the services and experiences of staff.
• Hire, train and guide staff.
• Stay updated with industrys new technologies and trends and implement relevant improvements.

• Monitor and maintain workshop KPIs and ensure achieving targets.
• Ensure completion of jobs in a timely manner with the highest quality standards.
• Develop and implement procedures and policies to improve efficiency, productivity and customer
satisfaction.
• Manage customer inquiries and complaints, and make sure to resolve promptly.
• Monitor inventory of parts and materials.
• Oversee workshops operations for scheduling and jobs allocation to technicians at each section.
• Analyze each departments performance metrics to achieve improvement and apply corrective
measures wherever needed.
• Manage and control costs of operation.
• Maintain a safe and clean work environment, and make sure all staff adhere to internal and
governmental policies.
• Collaborate with other departments (Sales, Marketing, Administration, Etc.)
• Plan and develop the services and experiences of staff.
• Hire, train and guide staff.
• Stay updated with industrys new technologies and trends and implement relevant improvements.

• Monitor and maintain service center KPIs and ensure achieving targets.
• Ensure completion of repairs and maintenance in a timely manner with the highest quality
standards.
• Develop and implement procedures and policies to improve efficiency, productivity and customer
satisfaction.
• Manage customer inquiries and complaints, and make sure to resolve promptly.
• Monitor inventory of parts and materials.
• Oversee workshops operations for scheduling and jobs allocation to technicians at each section.
• Analyze each departments performance metrics to achieve improvement and apply corrective
measures wherever needed.
• Manage and control costs of operation.
• Maintain a safe and clean work environment, and make sure all staff adhere to internal and
governmental policies.
• Prepare the budget and all required reports in cooperation with involved stakeholders.
• Collaborate with other departments (Sales, Marketing, Administration, Etc.)
• Plan and develop the services and experiences of staff.
• Hire, train and guide staff.
• Stay updated with industrys new technologies and trends and implement relevant improvements.

For Radical Motorsport:
• Following up sales for Radical race cars.
• Managing track events (open track days/local races) in cooperation with the marketing team.
• Managing parts and consumables ordering.
• Managing maintenance, pre track and post track checkup.
• Preparing an annual operating budget.
• Focusing on customer retention by building relationships.
• Managing and controlling costs.
• Keeping track of service and inventory records.

• Coordinate all the companys correspondence with manufacturers and suppliers.
• Supervise maintenance and repairs for all tools and machinery in the workshop.
• Stock and inventory supervision.
• Procurements coordination: arrange orders for equipment, materials, parts and consumables
locally and globally.
• Logistics supervision: Follow up shipments inbound and outbound.
• Follow up sales and marketing operations.
• Follow up technical issues and prepare related reports.
• Link between the management and workshops.
• Prepare monthly reports for the companys operations.
• Supervise quality control inspections for all services vehicles.
• Seek opportunities for business development.

• Manage all company correspondences with manufacturers.
• Manage vehicles orders from manufacturers.
• Manage spare parts, tools and materials orders from manufacturers and suppliers.
• Follow up customs clearance for imported goods.
• Order and prepare the required documents related to each shipment for clearance.
• Follow up sales and marketing operations.
• Follow up technical issues and prepare related reports.
• Link between the management and different departments.
• Prepare purchase orders.
• Prepare monthly reports for the companys operations.
• Follow up after-sales maintenance operations.
• Supervise pre-delivery inspection for sold units.
• Organize and manage events and exhibitions.

• To introduce Avicorp ME services and products to major contracting companies which are bidding
in Kuwait International Airport Terminal 2 project tender.
• Preparing and perform presentations illustrating the companys services and products in all
aspects.
• To continuously meet with tendering officials in contracting companies to grant Avicorp ME
contract with them as a sub-contractor for KIA T2 project, side aircraft services package (SAS).
• Report daily to the higher management.