Designation Chronologyu**
• Dec 2012 - Dec 2013, HR Operations Manager
• Jan 2007 - Dec 2010, Public Relation Supervisor
• Jan 2006 - Jan 2007, Recruitment Officer
Highlightsu**
• Collaborated with senior personnel to design key HR systems, policies and procedures, supervised the implementation of HR missions in line with business objectives and management instructions.
• Created internal reporting and monitoring systems, monitored payroll, customized HRIS to suit organizational requirements, updated employee information, preserved (on-file) applications received from candidates and maintained policy documents and employee code of conduct.
• Designed the HR manual and employee guidebook; communicated accurate interpretations to staff members in case of disputes, dissatisfaction and performance problems.
• Ensured adherence to corporate governance norms, labor laws and HR policy & procedures to eliminate legal hassles and expenses on penalties / fines.
Key Responsibilities as HR Operations Manager u**
Human Resource Management
• Coordinated administration and documentation for company projects, sourced manpower, and liaised with government agencies to meet required compliance.
• Assisted the senior management in strategic HR decision-making, succession planning, reporting structure modifications, corporate hierarchy and supported final implementation tasks.
• Planned recruitment, screened applications received, scheduled interviews, notified the interviewing panel; communicated with the candidates until the completion of the recruitment process.
• Prepared the induction schedule and completed employee on-boarding activities.
• Handled formalities of government and labor law enforcement agencies including nationality & domicile details, visa status, immigration procedures, pension & gratuity records and relocation arrangements for new hires.
• Managed retirement compensation settlement, liaised with government authorities in the region (UAE & GCC) to administer pension schemes, verified payments transferred to respective employee accounts, processed deduction from salaries and finalized employee separation remuneration in prescribed formats complying with rules and regulations.
• Addressed employee dissatisfaction, resolved interpersonal problems, initiated actions against employees at fault, and developed a grievance management mechanism to record details of proceedings for future reference and reduced recurrences.
• Held meetings at regular intervals with departmental managers, supervisors and coordinators to communicate policy decisions, business plans and management guidelines, and ensured changes were uniformly implemented across the organization.
Administration
• Rectified / updated employee records in the internal HR modules along with communication of changes to statutory bodies governing pension, gratuity and employee insurance.
• Maintained personnel records, employee information including personal details, promotions, transfers, professional development, disciplinary action taken (if any) and nominee details for insurance and compensation settlement.
• Systemized monthly attendance, leave pay; notified senior managers in case of problems in attendance and reporting punctuality.
• Assisted the accounting & finance department in processing payments for utilities that included telephone bills.
- Company industry:
- Distribution, Supply Chain & Logistics
- Job role:
-
Human Resources and Recruitment
