تقني معلومات
هيئة تنظيم الكهرباء والإنتاج المزدوج
Total years of experience :18 years, 9 Months
Responsible for ECRA communications.
Responsible for observing the use of internet.
Take care of some administrative tasks.
Team member of Laserfiche system.
Participate in studying and analyzing the technical systems proposals financially and technically.
Supervise employees training on self-service in oracle system.
Take care of maintenance users requests.
Responsible of granting authorities of internet to employees using.
Member of team to study outsourcing services contract in IT department.
Member of team to organize some meeting and seminars.
Member of several committees in ECRA.
team member of MORASALAT system (a solution to automate the different mailing processes in an organization including inbound & outbound mail management, tracking of all transactions made, scheduling document modification times, follow-up and reporting, archiving).
System administrator of MORASALAT.
Project Manager of upgrade and improve the Morasalat system.
team member of developing the automated documents workflow.
Gathering requirements of all ECRA departments.
Training all staff on MORASALAT system.
Project Manager of Complaints Program.
Gathering requirements of Consumer Care Department to automate complaints procedures.
Participate in the preparation of all documents to implement the project.
Date 9 Jul 2005 - Current
Authority Electricity &Cogeneration Regulatory Authority (ECRA)
Title information technician, Information Technology
Location Riyadh, Saudi Arabia
* Responsible for ECRA communications.
* Responsible for observing the use of internet.
* Take care of some administrative tasks.
* Team member of Laserfiche system.
* Participate in studying and analyzing the technical systems proposals financially and technically.
* Supervise employees training on self-service in oracle system.
* Take care of maintenance users requests.
* Responsible of granting authorities of internet to employees using.
* Member of team to study outsourcing services contract in IT department.
* Member of team to organize some meeting and seminars.
* Member of several committees in ECRA.
* team member of MORASALAT system (a solution to automate the different mailing processes in an organization including inbound & outbound mail management, tracking of all transactions made, scheduling document modification times, follow-up and reporting, archiving)
* System administrator of MORASALAT.
* Project Manager of upgrade and improve the Morasalat system.
* team member of developing the automated documents workflow.
* Gathering requirements of all ECRA departments.
*
2004 King Saud University Riyadh, Saudi Arabia Bachelor in Computer and Information Sciences In the field: Information System