IT Manager
Insurance House Co.
Total years of experience :9 years, 4 Months
- Providing technical support.
- Systems administration.
- Data Management, Disaster Recovery, Active directory.
- Managing IT projects.
- Developing and Implementing IT Policies and Procedures.
- IT Assets and Inventory Management.
- Managing the Contact Center as Service Agreement (CCaS).
- Ensuring all IT operations run smoothly and efficiently
- Cyber Security processes and Practices
- Manage IT Infrastructure
- Systems Quality and Risk Assessments
- IT Compliance
- Planning, designing, managing the IT infrastructure and SLA with IHC
Oversees the development of a user-interface for a local database system that can be used to update projects progress. (Graduation project)
- Research Web Applications components
- Planning the project
- Plan the design and develop of a web-based application user interface
- Leading the team during the entire journey.
- Monitoring team members’ performance.
- Guiding the project team to accomplish project deliverables.
- Develop weekly project status reports.
- Research and Development.
- Prototype demonstration and recommendation.
A Social Project for a charitable organization to plan and manage an event at one of The Salvation Army branches in Alberta Province, Canada.
A Bachelor of Technology in Technology Management Degree
