Software Engineer
HCLTech
Total years of experience :2 years, 2 Months
Dynamic and detail-oriented Technical Support Engineer with two years of experience specializing in software and hardware troubleshooting, customer care, and system diagnostics. Proven track record in resolving complex technical issues, enhancing customer satisfaction, and streamlining operational efficiency. Proficient in a diverse range of technologies, including Windows operating systems, Salesforce, and remote desktop support tools. Recognized for excellent problem-solving skills and the ability to manage multiple tasks in fast-paced environments. Committed to improving support protocols and delivering exceptional customer service. Actively seeking a challenging position in a forward-thinking company where I can utilize my skills and contribute to effective solutions and customer success.
Explain the customers about the products, its features and benefits
Maintain Customer relations
Meeting or exceeding sales targets
Carrying sales visits, acquiring new customers and maintaining accurate records
Meeting Monthly Target and Earn Highest Incentives
CBSE Board PCM
CBSE Board CGPA: 9.2
