Assistant Manager / Business Development
First National Insurance Co.,Ltd
Total years of experience :3 years, 2 Months
• Managed relationships with large enterprise clients through birthday activities, networking events, and performance celebrations, enhancing client satisfaction and loyalty. This involved maintaining strong, long-lasting relationships and acting as the main point of contact for client inquiries, concerns, and requests.
• Oversaw new client registration, recruitment, and development, including corporate client negotiations, securing 2 new corporate contracts, and engaging 3 potential corporate clients within 6 months. This involved building relationships with new clients by positioning the company as an ally and a thought leader.
• Guided 16 branch agency teams to align with strategic initiatives, ensuring compliance and improving team development; analyzed and reported weekly/monthly income data to the Chief Agency Officer. This involved developing account plans and strategies to achieve revenue targets and growth objectives.
• Organized the Yearly Agent Awarding Ceremony in December 2023, reducing expenses by 30% compared to the previous year, and achieved the highest sales records in company history in February 2024 through strong client relationships. This involved taking ownership of the sales cycle with clients until the client handover was given to the Account Management team.
• Improved relationships with key stakeholders, led brainstorming sessions and developed better sales execution strategies for existing and new customers.
• Exceed targets for the low-tier branch by applying outstanding sale-closing techniques and delivering quality and satisfactory advice and solutions to customers.
• Managed a portfolio of 50+ corporate clients, securing new and renewing property insurance, including CAR, EAR, IAR, and marine cargo coverage, on a monthly basis.
• Handled engagement with Myanma Insurance to secure approval for clients reinsurance cases within turnaround time.
• Handled a volume, 50+, of monthly reinsurance including quotation preparation, seeking Level 1, Level 2 (Regional Office) approval, cooperating with the regulator, case filing, policy administration, endorsement, and renewal processing.
• Developed and implemented effective working procedures for all departments and units within the organization.
• Guided 500+ employees to understand them fully to comply with the standards of the Quality Assurance System set by the certified body, and handled engagement with the certified body (abroad) through the final assessment cooperating with the team leader.