Computer Technician
K-Tec Computer System
Total years of experience :6 years, 2 Months
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment.
Evaluate and install computer hardware, networking software, operating system software and software applications.
Operate master consoles to monitor the performance of computer systems and networks and to coordinate access and use of computer networks.
Install, maintain, troubleshoot and upgrade Web-server hardware and software.
Implement network traffic and security monitoring software, and optimize server performance.
Perform routine network startup and close down and maintain control records.
Managing the sales process for new prospects, from initial contact through to closure.
Dealing with customer enquiries face to face, over the phone or via Email.
Contacting prospective customers and discussing their requirements.
Work closely with the marketing team to produce any sales collateral required for the market.
Developing & maintaining successful business relationship with all prospects.
Identifying what customers want.
Planning organizing the day to ensure all opportunities are maximized.
Developing a full understanding of the business market-place