Najeeb Damaj

• Support the Sales Manager in developing and implementing sales strategies
• Monitor and analyze sales performance and key metrics
• Manage client relationships to ensure satisfaction and uphold company reputation
• Identify new sales opportunities and potential clients
• Assist in budget planning and sales forecasting
• Address and resolve customer complaints and issues
• Prepare and present sales reports to senior leadership
• Coordinate sales operations, including inventory and order processing

• Prospected life insurance clients through cold calling and meetings
• Managed existing client portfolio
• Handled policy renewals and administrative records
• Developed and executed marketing strategies to stay competitive
• Addressed client inquiries and provided insurance guidance

• Developed and maintained strong relationships with high-value clients
• Resolved key client issues and ensured satisfaction
• Acted as primary contact between key clients and internal departments
• Supervised account teams dedicated to specific key clients
• Collaborated with marketing, sales, logistics, and design teams to meet client needs
• Compiled account progress and forecast reports
• Understood client requirements and provided tailored solutions
• Negotiated contracts and ensured timely achievement of client objectives

• Managed a portfolio of 70+ clients and developed new business opportunities
• Served as lead point of contact for Royal Canin accounts
• Built and maintained long-term client relationships
• Negotiated agents to maximize profitability
• Prepared detailed weekly and monthly sales reports
• Collaborated with cross-functional teams to enhance customer experience
• Ensured timely product delivery based on client expectations
• Handled client and escalations as necessary

• Assisted in gathering and analyzing sales data, pricing, and promotions from competitors to support the sales team in identifying trends and opportunities
• Supported the sales team by maintaining and updating sales reports and customer relationship management (CRM) systems with lead status, follow-ups, and account details
• Participated in retail visits and analyzed data from store audits to evaluate product visibility, shelf placement, and stock availability across different outlets

• Gained knowledge of underwriting, claims, and client services
• Reviewed insurance policies for renewal
• Assisted in claims resolution