IT Support Specialist
innox technologies llc
Total years of experience :11 years, 5 Months
•Assisting clients with hardware and software issues.
•Installing and upgrading software, and troubleshooting basic IT issues.
•Installing and maintaining hardware and computer peripherals.
•Troubleshooting networking and connection issues.
•Providing basic training in computer operation and management.
•User Administration (setup and maintaining account)
•TCP/IP, Active Directory, Group policy in Microsoft platform.
- Handling of Local Purchases and Overseas purchases of supplies, services, and equipment to ensure conformance with specifications provided in the order request
- Preparing purchase orders / contract in liaison with the concerned department at Government of Dubai - Department of Finance (Support Services Center), and Government of Dubai Legal Affairs Department.
- Negotiating offers, including prices and terms of delivery and payment, to ensure maximum value for money, while maintaining a long-term relationship with the vendors.
- Handling purchases by credit card, preparing all the required document for final processing in finance department.
- Ensuring that LPO/ contract covers the aspects that guarantees successful on-time delivery of requested goods/ services.
- Collaborating with the finance department through out the procurement and contract cycle to ensure the smooth payment and budget allocation
- Coordinate with warehouse team in maintaining the inventory storage and the inventory database on a regular basis
-Receives materials- Stationery, equipment/furniture from vendors and checks against the Delivery Note/Invoice/Purchase Order Receiving overseas shipment
-Delivery discrepancies are rectified by ensuring that any items that are not to specifications, and/or in excess, and/or short, and/or damaged, are reported to vendors and returns damaged items to vendors for repair after checking warranty.
-Maintains data base/delivery system for material and equipment orders ensuring their timely and accurate delivery. Maintains complete filing system for all purchase orders issued.
-Passes relevant documents to Finance for payment once recipients approval is obtained
-Raises goods received vouchers as items are found acceptable and maintains appropriate records
-Raises Loading Notes for delivery
-Stock transferring.
-Installing and upgrading software, and troubleshooting basic IT issues.
- User Administration (setup and maintaining account)
- TCP/IP, Active Directory, Group policy in Microsoft platform.
- Managing Cyberoam Firewall
- Assist clients with hardware and software issues
Commerce