كلما زادت طلبات التقديم التي ترسلينها، زادت فرصك في الحصول على وظيفة!

إليك لمحة عن معدل نشاط الباحثات عن عمل خلال الشهر الماضي:

عدد الفرص التي تم تصفحها

عدد الطلبات التي تم تقديمها

استمري في التصفح والتقديم لزيادة فرصك في الحصول على وظيفة!

هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟

اضغطي هنا لاكتشاف الفرص المتاحة الآن!
نُقدّر رأيكِ

ندعوكِ للمشاركة في استطلاع مصمّم لمساعدة الباحثين على فهم أفضل الطرق لربط الباحثات عن عمل بالوظائف التي يبحثن عنها.

هل ترغبين في المشاركة؟

في حال تم اختياركِ، سنتواصل معكِ عبر البريد الإلكتروني لتزويدكِ بالتفاصيل والتعليمات الخاصة بالمشاركة.

ستحصلين على مبلغ 7 دولارات مقابل إجابتك على الاستطلاع.


تم إلغاء حظر المستخدم بنجاح
NAJI MAHMOOD, Solutions Manager

NAJI MAHMOOD

Solutions Manager·BetaSys Information Technology

اليمن

بكالوريوس, Mechatronics And Technology

الخبرة العملية

مجموع سنوات الخبرة: 10 سنوات, 8 أشهر

Solutions Manager

يناير 2022 - حتى الآن

BetaSys Information Technology

صنعاء، اليمن

يناير 2022 - حتى الآن

• Spearheaded ERP implementation and enterprise software deployment projects, ensuring seamless integration and functionality.
• Oversaw customer success and technical support operations, enhancing user satisfaction and retention.
• Mentored and supervised a team of 15 technical support and customer service engineers, fostering skill development and collaboration.
• Successfully delivered tailored business solutions to over 150 companies, government entities, and NGOs, driving operational efficiency.
• Coordinated comprehensive project planning, implementation, customer onboarding, training, and post-deployment support, ensuring a smooth transition.
• Designed and recommended customer-specific ERP and business solutions, aligning technology with client needs for optimal performance.

مجال الشركة:
صناعة أجهزة الكمبيوتر والتقنيات العالية

Technical Support & Customer Service Manager

يناير 2021 - يناير 2022

BetaSys Information Technology

صنعاء، اليمن

يناير 2021 - يناير 2022

• Oversaw customer support and service delivery operations, ensuring high-quality technical assistance.
• Directed a team of technical specialists in the successful implementation, troubleshooting, and training of customers on complex IT systems.
• Provided support to enterprise clients across diverse sectors, enhancing system performance and user satisfaction.
• Streamlined issue escalation and resolution processes, improving response times and customer experience.
• Leveraged strong problem-solving skills to address technical challenges, contributing to operational efficiency and customer retention.
• Fostered collaboration between cross-functional teams to deliver comprehensive IT solutions and support.

مجال الشركة:
صناعة أجهزة الكمبيوتر والتقنيات العالية

Technical Support Engineer

يناير 2018 - يناير 2021

BetaSys Information Technology

صنعاء، اليمن

يناير 2018 - يناير 2021

• Installed, configured, and optimized ERP systems to enhance operational efficiency.
• Administered and supported Microsoft SQL Server environments, ensuring data integrity and performance.
• Delivered comprehensive technical training and implementation services, empowering teams with essential skills.
• Diagnosed and resolved complex software, database, and infrastructure issues, improving system reliability and user satisfaction.
• Collaborated with cross-functional teams to streamline processes and enhance IT support services.
• Leveraged problem-solving skills to troubleshoot and implement effective solutions in dynamic environments.

مجال الشركة:
صناعة أجهزة الكمبيوتر والتقنيات العالية

Sales Manager

يناير 2016 - يناير 2018

Starco Healthcare Company

صنعاء، اليمن

يناير 2016 - يناير 2018

• Leveraged strong communication skills to foster customer relationships, ensuring a seamless transition to technical support roles.
• Analyzed customer needs to identify opportunities for IT solutions, enhancing user satisfaction and operational efficiency.
• Collaborated with cross-functional teams to implement technology-driven solutions, contributing to improved service delivery.
• Utilized problem-solving abilities to address technical issues, ensuring prompt resolution and maintaining high customer retention rates.
• Demonstrated adaptability by transitioning from sales management to a technical support focus, applying analytical skills to support engineering and mechatronics projects.

مجال الشركة:
خدمات الرعاية الصحية الأخرى

Automation Engineering Intern

مارس 2015 - مايو 2015

Control Easy Technology Sdn. Bhd.

Seremban، ماليزيا

مارس 2015 - مايو 2015

• Contributed to diverse industrial automation projects, enhancing system efficiency and reliability.
• Collaborated in PLC programming and control system development, improving operational processes.
• Executed comprehensive testing, commissioning, and calibration activities, ensuring optimal performance of automation systems.
• Aided in the design and implementation of control panels, streamlining workflows and enhancing user experience.
• Developed problem-solving skills and technical expertise in mechatronics, preparing for a seamless transition into IT support and engineering roles.
• Engaged in continuous learning to stay updated with the latest technologies and best practices in automation and mechatronics.

مجال الشركة:
الاستشارات الهندسية العامة

التعليم

Asia Pacific University Of Technology And Innovation

أغسطس 2016

أغسطس 2016

بكالوريوس، Mechatronics And Technology

ماليزيا

Skills

CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
CUSTOMER SUCCESS MANAGEMENT
Intermediate
CUSTOMER SUCCESS MANAGEMENT
Intermediate
DATABASE ADMINISTRATION
Intermediate
DATABASE ADMINISTRATION
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
INDUSTRIAL AUTOMATION
Intermediate
INDUSTRIAL AUTOMATION
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MECHATRONICS
Intermediate
MECHATRONICS
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate

اللغات

الانجليزية

مبتدئ

العربية

مبتدئ

التدريب و الشهادات

الشهادات
Customer Data Privacy and Security
Accounting for Non-Accountants
BetaSys Information Technology