Rayan Abdul Cader

• Managed one of the districts highest-volume locations, operating dual delivery integrations
and a dine-in/takeaway café setup with a team of 9 direct reports.
• Provided district-level workforce support across 20 stores: workforce consolidation, annual
leave planning, and structured performance review cycles throughout the fiscal year.
• Monitored and analyzed store sales trends to identify growth opportunities and consistently
achieve weekly, monthly, and annual targets.
• Developed and executed staff coaching plans, supporting both new and existing partners in
career progression and operational readiness.
• Assisted Area Manager in new store openings, handling pre-opening logistics, staffing
coordination, and brand readiness checklists.
• Managed day-to-day operational decisions including labor cost control, food cost
management, inventory ordering, and health & safety compliance.
• Liaised cross-functionally with HR, Supply Chain, and Finance teams to ensure smooth
operational flow across the area.
• Designed visual content and produced event videos for district branding, store activations,
and internal communications programs.
• Awarded Manager Quarter Q3 in recognition of outstanding store
performance and district support.
• Deployed AI automation tools and agentic workflows to streamline scheduling, content
production, and reporting — reducing manual workload across operational admin tasks.

• Managed daily operations of a high-traffic drive-through location with a team of 18 staff,
ensuring adherence to brand and food safety standards.
• Resolved escalated customer complaints during shift and maintained consistent guest
satisfaction scores.
• Completed daily audit reports and provided structured endorsement updates to line
management.
• Delivered in-shift coaching and training support to partners, reinforcing performance
standards and service excellence.

• Crafted high-quality handcrafted beverages and delivered genuine customer connections
at register and hand-off.
• Certified Coffee Master and Barista Trainer - completed both certification programs.
• Participated in the Starbucks Barista Championship 2017.

• Delivered premium guest service at the VIP executive lounge, managing food & beverage
service for high-profile guests.
• Coordinated with front office to ensure seamless VIP check-in and check-out experiences.
• Managed lounge setup for breakfast, lunch, and dinner service in coordination with kitchen
operations.